I guess there's not a whole lot to say about a currency exchange in Chicago; they're all pretty similar. This one rubbed me the wrong way, so here it goes-
I needed change for a $20 bill. It was 2 weeks ago on a Friday at 5:45pm. The hours on the door said it'd be open til 6pm, the lights were still on, so I went in. When I got up to the counter, the woman said, "I'm closed". I looked at the clock behind her and it showed 5:45, which I pointed out to her. She quipped back, "No honey, my clock says 6 o'clock. Bye bye" and she threw a piece of cardboard in front of the window. I didn't see her counting out her drawer or any other normal end of day business transaction so I knocked on the window and she didn't reply. I yelled to her, "I need your manager's name and phone number please" and of course that got her attention. She asked me what I wanted and I told her to break a $20. She gave the change, while mumbling nasty things under her breath in Polish. Before I left, I told her that it was poor business practice and a personal sign of laziness on her, to close down before the advertised time, especially considering she wasn't doing anything at all and I also added that the place could use some cleaning, because it stunk and had dust bunnies on the floor. She only replied, "That's nice, bye bye". Again, it's a currency exchange in Chicago, but outright laziness should be pointed out before doing business with any company. It also goes to show, 1 employee's actions and attitude absolutely is a reflection on an entire establishment. Shame. read more