I have been attending the Center for over 20 years and continue to receive excellent proactive…read moretreatment. Dr. Mueller dropped in on a recent Hygiene appointment with Vivian who continues to provide me with up to date education on oral care. Dr. Mueller recommended repair of a number of teeth on my lower jaw that had become eroded and cracked over a period of decades. I booked an appointment and was pleasantly surprised that the repair was completed in less that an hour without local anesthetic. Basically a bit of tooth preparation proceeded application of an epoxy that dried in a matter of minutes. Following testing to ensure proper bite and polishing the procedure was done. I regret that I had not done this procedure years prior as I no longer feel the rough edges of the teeth that had eroded. Dr. Mueller had a chuckle when I confused him(he was wearing a mask and cap) with his son. I was also very impressed with Dr. Muellers' text to me the next day to check if any problems had occurred as a result of the procedure. Thanks to the Dental Center I continue to enjoy the benefits of a high level of oral health.

PLEASE READ BEFOREHAND IF YOU ARE CURRENTLY THINKING ABOUT JOINING THIS DENTAL OFFICE…read moreWhen I first started going here I had family members making appointments then missing them, so using basic problem solving skills I called st. Albert Dental and asked that any appointment that need to be booked please call me and tell me for who, when and the amount. That seems like a simple request honestly, but in 1.5 year going there this was NEVER done, but oddly I could be contacted afterwards to pay. I called and emailed numerous times please please talk to me first (not everything dental is necessary to do right then, some things can wait for extra health spending account to restart, etc), but I had never been contacted about it. Literally 4 or more people at the front desk so short staffed isn't an issue. Fast forward to April and May this year and not shockingly more unauthorized services were made. I asked them who made them and why I wasn't contacted and I was told they aren't sure but it could have been my daughter (who is a minor, but again it shouldn't matter because it is their duty to contact me beforehand for appointments). Super super disorganized and lacking basic communication skills. Now I have opened a complaint for unauthorized charges to my blue cross due to them. This is the first time I have ever seen a dental office that does whatever they want and thinks they never have to speak to the person beforehand. Avoid this disorganized place who can only communicate when they want a bill paid and lets minors authorize dental work. ----------------------------------------------------------------------------------------------------- UPDATE: On August 16, 2024 I received a notice from collections, I sent them the note below as well as 5 screenshots of me asking to PLEASE PLEASE call or email me beforehand with WHAT WORK IS REQUIRED, and PRICE. Something that was never done despite me calling again and again requesting it. (note they blamed other people despite me asking them to contact me directly) UPDATE 2: A few days later I was called (what a novel idea) and Nikki left me a voicemail stating they have accepted some responsibility, but wanted me to accept some too (oddly I am the one that called after every appointment requesting they contact me beforehand with all the information and I was told "next time"). Nikki stated she wanted me to cover some of the bill because the collections agency requires 30-40% of the bill (apparently it is my job to pay collections agency they sent for me as well). Nikki then brought up how I unsubscribed from their texts (yes, their automated texts which don't give me any information as to the cost and what is being done. If these texts are sufficient in their eyes for what I requested, they should all be laid off and their jobs can be replaced by AI and the savings can be passed along to customers by charging lower than the ADA guidelines and not higher like this Dental office does). She also requested that I remove my "very detailed 1 star review from Google" (That's called censorship and it isn't happening. This is just blackmail because they don't want their horrible communication skills shown). She also mentioned that she has a contract I signed stating that if insurance doesn't pay for it, then I have to (yes, this is the same as any contract. If a business completes an agreed upon service, then it is their job to pay for it. This is not authorization for a business to continue to do an infinite amount of work and not bother to contact the person before the work is completed. A dental office is no different.) VOICEMAIL cannot be attached here Update 3: I told the collections agency I will not be paying as it is unauthorized but obviously only caring about the business paying them, they sent it to my credit bureau. But I will be filing a complaint to Equifax/TransUnion. I won't be removing this review because people need to know the horrible practices of this company (I am saving you thousands of $). Something I have never experienced at a Dental office before. Update: I spoke to collections and he asked for proof to authorization on Sept 23. Today Oct 3 they responded (screenshot #6) and i responded to him (screenshot #7).

Unfortunately, due to some major staffing changes in August of 2020, I no longer can recommend…read moreDentus as a dental health provider. I experienced pressures to undertake procedures that I had clearly stated were not desired. Of course, your experiences may be different. St. Albert has a variety of other options for dental care.

I felt very confident in this practice when Dr. Mel was the dentist, but since ownership has…read morechanged, I can no longer recommend this practice. The staff at reception are unprofessional, and the assistant working on my filling was unable to provide Dr. Manghera with the tools she required during the procedure, which led to the dentist becoming frustrated. While I was not pleased with the staff and the fact Dentus now charges more than the Alberta Dental Fee Guide, I was willing to give the new ownership the benefit of the doubt. After the freezing wore off, however, I had significant pain. It turns out that a simple filling turned into a cracked tooth and damage which now require further treatment. While I understand a filling can result in complications, I cannot in good conscience recommend this practice because of the further treatment required in addition to Dr. Manghera's staff's lack of professionalism.

I was not surprised to notice recently that the tagline for MAK Dental is "Gentle Dentistry". Dr…read more Mary Ann Kuharchuk embodies this assertion to a T. Having worked through a long list of unexceptional dentists in my life, it is a relief to now experience a highly-skilled dental professional who actually places the comfort of her patients before all else. Dr. Kuharchuk has replaced a number of rear-molar fillings in parts of my mouth I had previously regarded as 'unfreezeable', but both procedures were wholly painless and -- no joke -- as relaxing as a spa visit.

Dr. Nijjer said he found a cavity, but I had felt no pain. I got a second and then third opinion…read more Neither of the two other dentists found any decay. I thought Dr. Nijjer was the best dentist in the whole world. I cannot fully express my disappointment.

Sam was great; friendly, courteous and professional. Office/rooms very clean & bright…read more Everyone there very friendly & helpful. I now have the best smile! Thank you!!

Delton Denture Clinic was sold, Gino Borelli has, I am told, retired, and now the place has been…read morerenamed Horizon Denture Center & Implant solutions, with Rick and Veronica being the two denturists running the place. Rick is about the same vintage as Gino was, and both denturists seem competent and efficient. I have continued with Horizon for my annual check-ups, a relining of my dentures, and a repair. I am satisfied so far, although waiting times for my repair and relining seemed little longer than in the old days with Gino, but this could be nothing more than a seasonal thing or individual circumstances. So far, so good however, and I will update again after next year's appointment.

Due to a childhood injury, dentists have had challenges working on me. I recently had to see Dr…read more Bhogal for some work, and he did an amazing job! He is everything that you want in a dentist: honest, caring and, most importantly, very skilled.

I have been going to this dentist office for over 15 years. Lately the level of service is…read moreterrible. You book an appointment and a day before they ask you to come in early. They fail to realize their customers have lives and a business should withhold its commitment to provide a service at an agreed upon time. The first time It happened I understood and had to book even more time off work to attend but this is now the 3rd time they have done this to me. Very unprofessional and very un-accommodating. I would not recommend going here.

I have never recommended a person or product on line before today. When my dentist passed away 4…read moreyears ago I went on line to try and find a new dentist. Dr Andrew was rated 5 stars so I thought I would give his office a try. I am very happy with Dr Andrew, his professionalism, the quality of his work, his staff, everything about the Urban Smiles operation. I also would give a five star review to Dr Andrew and his staff. I hope this will help you in your effort to find a dentist. D

I had a root canal done at this office, and it was handled so poorly that it caused years of…read moreongoing health issues. After the procedure, I kept going back because something clearly wasn't right. Instead of addressing the problem, they repeatedly prescribed antibiotics and insisted nothing was wrong. Over time, I saw multiple dentists trying to get answers, but no one wanted to take responsibility or properly investigate. (created a ton of fear) I was essentially passed from one office to another with no resolution. Nearly nine years later, I finally found a dentist who took my concerns seriously and referred me to an endodontist. The specialist confirmed that the original root canal had failed they missed a canal. It had been overfilled, which caused a pocket in my jaw that repeatedly became infected. For years, I was dealing with chronic infections, with my mouth flaring up every month or so, and no one acknowledging the real cause. The dentist who performed the procedure claimed to be a specialist, but based on the outcome, the quality of work was unacceptable. This wasn't just a minor issue--it led to long-term damage and significant health complications. I've dealt with chronic inflammation, recurring infections, and even hospital visits due to blood infections that were never properly traced back to the source at the time. I paid for professional care and trusted this office, and after 4 hours in a chair and thousands later in return, I was left dealing with the consequences of a failed procedure that no one would take responsibility for. It took nearly a decade to finally get a clear diagnosis and validation of what I had been experiencing the entire time.(keep in mind I couldn't live on antibiotics either so no medication to heal it or prevent infection or I'd end up immune to them if I did) I would strongly caution others to seek second opinions and ensure they are getting proper care, because my experience here resulted in years of unnecessary pain and avoidable health issues. Also fun fact for anybody getting work done anywhere,did you know your body suffering with constant inflammation and infection, like from failed dental work, ya it could cause blood sugar issues.... The more you know.

I have been seeing Dr. Yeh at Smiles Dental for YEARS! I usually visit the St. Albert location but…read morehave also needed to visit their emergency dental location on Calgary Trail. I have never had a bad experience when going in for my yearly check up, getting a mouth guard created or for the dental emergency. The staff have always been really pleasant and friendly and even when there was a scheduling mix up, they did their best to accommodate my needs. Dr. Yeh has always been really good about answering any questions I might have about my teeth, procedures and what to expect. I recommend this clinic to people all the time and most of my family have seen Dr. Yeh at one point or another. An extra bonus is that they have clinics in multiple locations (Sherwood Park, Spruce Grove, UofA). We all know going to the dentist isn't exactly a top activity on the fun list but at least the Smiles Dental Group makes it as tolerable and pleasant as possible :)

Fantastic staff and very accommodating. Weren't any surprises in terms of billing, everything went…read moresmooth and comfortable. Highly recommend this clinic!

Greetings, I enjoyed…read morereading the other reviews! Sorry folks! Dr. Bennett is the best!!! Point being, Aspen Dental is beyond amazing and I have never felt as comfortable as I do at this office. Dr. Bennett is genuine and professional! Frankly, in the past I've been terrified of dentists - not anymore. Kind Regards, cd

I have been a patient at this clinic for over 15 years, dating back to when it was owned by Dr…read more McDonald. Since the ownership change, my experience has unfortunately declined. Several years ago, while undergoing Invisalign adjustments, I recall the dentist making the comment, "I don't think you will ever be happy," which I found unprofessional and unnecessary. More recently, I attended a routine cleaning and scaling appointment. During the visit, the hygienist asked if I had any concerns, and I mentioned that I had recently had work done on a tooth by another dentist. She indicated she would have the dentist take a quick look. The dentist briefly checked the tooth and provided his opinion. At no point was I advised that this would result in an additional charge. However, when I went to pay, I was billed for an "Emergency Exam." When I questioned this, I was told, "I will let the girl know she should be advising you if there was to be a cost." I explained that I did not request or require an emergency exam and should not be charged for it. The response I received was, "Ok, but we will be flagging your file." This response was unprofessional and concerning. I indicated that due to this experience and the level of customer service, I would no longer be returning as a patient. The response I received was simply, "Ok, we will close your account." Overall, this was a very disappointing experience after many years as a patient. Charging patients for services without clear consent or communication is not acceptable, and the handling of the situation lacked professionalism. I am sharing this so others are aware and can make informed decisions. Do better, Aspen Trails.