Requested a service call for a faucet leak. Matt came out the next day…read more He obviously knew what he was doing. Corrected the leaky faucet and installed water shut off valves for this bathroom sink and 2 others in my home. Matt worked efficiently, and I feel that the final price was reasonable. I will definitely call again for any such issues.

Service was excellent and they kept me informed to when to expect them and what to expect…read more Technician completed the work right away and the office had the invoice sent to me the same day. Excellent and timely service!

Hakim and Callum from Comfort Zone were here on time this morning to perform annual maintenance on…read moremy geothermal, fireplace and Rinnai systems. They were tidy, courteous and efficient. I couldn't be more pleased! Betty F.

Poor Service and more. I had a service agreement…read more Comfort Zone's technician diagnosed fumes from my fireplace and he said the fireplace needed a new part. Fine, so far. Comfort Zone ordered the part and it took months to arrive -- ok, supply chain issues, I thought. Another of their technicians came but couldn't install it because he said the glass would break. Then, Comfort Zone didn't contact me at all. I had to go to their location and demand service. They sent who they called "their best technician at no cost to me". He said the perimeter was a little bent and adjusted it within a few minutes and left without checking the air quality. By this time, my fireplace had been shut down for the whole winter. This month, in preparation for this winter, I got another company in to check the fireplace and the fumes, which are a health hazard, are still there!! That's the worst part! The new company has ordered a new glass for me, which I am paying for, in full. Thank goodness for them. That was my service experience, on a service agreement.

I hired them in Cobourg, Ontario, to fix my freezing pipes--paid two thousand dollars for…read moretwenty-five feet of PEX lines, with them reusing my own insulation and heat lines. They promised it'd work. Didn't. Pipes froze again in the same 24 hour period. Waited a week for a call-back, got brushed off twice more, same excuses. Only after I mentioned the Better Business Bureau did Michael from management ring later that day. He admitted it was bad, stayed polite, but stuck to a two-hundred-dollar refund. Out $2,203.50 as a single dad at Christmas, same problem unsolved. Shady, rude, total let-down. So to clarify I paid $2,000 for new PEX and someone to spend less then 5 hrs at my place. I am wondering where to $2,000 dollars actually went to. PEX would not cost that much and since you reused my insulation and my heat line. Where is the other costs. I have audio of the phone call. If you want to hear message me. As google will not allow uploaded audio.

Soooooo we are now into October and no refund yet. I've been dealing with this issue since June 12…read more The transparency and customer service of this company is absolutely terrible. See more review on Google. Apparently I'm in the queue for a refund but this is pathetic that it's been over 3 months. They rarely respond to emails or phone calls. The lack of customer service is deplorable. The office manager can't even ball park when I'll receive my refund. But I'm really thinking I'm not getting as this company seems like it's just here to scam people out of deposits and never do the work even though they promised to fix my issue. DONT CHOOSE DELTA. I'd love the owners to respond to me, here's my email address sparkey1912@yahoo.ca. When you reply (which I doubt you will) please ensure you have a date to give me for my refund. Awful experience with this company and their customer service and level of customer care. forced to give them 1 star as ZERO is not an option

We recently had a plumbing emergency at our home in Cobourg. We contacted Home Depot in Cobourg and…read morewere given Joe Di Giacomo,s name of Golden Tap Plumbing. We called Joe and spoke with him and he was at our home in 45 minutes. He reviewed the problem, gave us some advice which we followed. Two weeks later, On a Sunday, we called Joe and he was at our home in 30 minutes. He found the source of the leak, repaired it immediately and was very fair with his price. Thanks Joe. We highly recommend Joe at Golden Tap Plumbing for all your plumbing needs. Dave & Maggie Upton Cobourg, On.

From the owner: Golden Tap Plumbing is locally owned and operated, proudly serving Northumberland County with…read morereliable plumbing and honest service. I specialize in older homes and take the time to do things right the first time. Whether it’s a small repair or a larger project, you’ll always receive personal, professional service. Fully licensed and insured for your peace of mind.

Amazing people and service. Carrie-Lynn was great to deal with and made the whole painful process…read moreof changing over my hvac equipment less painful

I reviewed them a year ago - and gave an excellent review then. Well, guess whose furnace wouldn't…read morestart during our recent winter storm/power outage Dec 23, 2022? I was down to 12 Degrees C. in the house after 24 hours of no power. Mike came out Christmas Eve!! - in the middle of the winter storm!!! Cheerful and professional like last time. I am embarrassed to tell you how little he charged me - considering he had to drive to Cobourg from Port Hope. On a Saturday. On Christmas Eve. I wouldn't even think about calling someone else to look after my heating and AC systems. I can recommend them with complete confidence.

5 plus stars. This business is prompt with reasonable rates and knowledgeable technician. Ted…read moreshowed up and diagnosed our problem and had replacement part in his work van so was able to have furnace up and running before he left. It is appreciated and also nice to know that there are still honest businesses out there. thank you

David Murray Heating's tech, Ted is my hero!!! This company goes above and beyond!…read more Let me tell you my story... One night at 9 p.m. I came home to discover that my furnace was not working. After resetting the furnace 3 times and changing the batteries in my thermostat, I had no choice but to call for an emergency service call. I called my furnace repair service that I'd used for 6 years. After explaining I had no heat, the on-call representative gave me the 3rd degree...Are you a customer? What brand? How old is the furnace? Who installed it? Then he told me he'd call me back. 20 minutes later he called to inform me that all their techs were out of town. My options were to wait a day or two for an available tech or call another company. It was minus 20 degrees Celsius!!! My house was sitting at 11 degrees!! I called David Murray and explained my dilemma. Brad at David Murray said he'd be very happy to help me out and would appreciate my business. Ted was on site shortly thereafter and had my house warm and toasty in no time and the cost was more than reasonable. AWESOME! I was even more thrilled when the tech called me a few hours later to ensure I still had heat. NOW THAT'S CUSTOMER SERVICE :-)

I have twice been in to talk to the guys at Friendly fires about solar panel installations and also…read moreabout pellet stoves and fireplace inserts. I have been impressed with both their selection of products and their knowledge of all of the products they have at their Cobourg store. They have a lot of experience in all three types of installations and were able to use examples of previous installs to explain my options. I did get one of them out to my house and they looked things over and then patiently explained my options. While I didn't make any major purchases, I felt very comfortable dealing with them and would have no concerns at all about pulling the trigger with these guys when I am ready to make a purchase. They get top rating from me for selection, knowledge, experience and their easy and patient way of explaining everything.

From the owner: Friendly Fires has been servicing our customers for over 20 years. To date - we have sold over 750…read moresolar and alternative solutions, 1,000's of BBQ's and Smokers, and over 15,000 fireplaces. How many have we serviced in that time? With 19 licensed technicians on our team servicing 3-5 fireplaces per day - well - a lot! Contact us to turn your vision into reality.