On December 23, during the worst storm and coldest temperatures in my almost 80 years, at about midnight, our furnace quit. At about 1:00 AM, I left Comfort Zone a voicemail. At about 4:30 AM, Mike called me back, and said he was working his way back towards Cobourg, and would get to Grafton as soon as he could. At about 8:00 AM, with a house temperature of about 55 deg. F, mike shows up. He promptly cleans the snow out of the inlet chamber, and the inlet pipe and restarts the furnace. Mike is the owner, and he had spent all night out rescuing people as far away as Quinte West, while all the highways were closed.
I later heard that his wife and family had been without heat or power all night.
This was marvelous service, we will trust Comfort Zone for all our heating and AC needs without a doubt! read more