I hired them in Cobourg, Ontario, to fix my freezing pipes--paid two thousand dollars for twenty-five feet of PEX lines, with them reusing my own insulation and heat lines. They promised it'd work. Didn't. Pipes froze again in the same 24 hour period. Waited a week for a call-back, got brushed off twice more, same excuses. Only after I mentioned the Better Business Bureau did Michael from management ring later that day. He admitted it was bad, stayed polite, but stuck to a two-hundred-dollar refund. Out $2,203.50 as a single dad at Christmas, same problem unsolved. Shady, rude, total let-down. So to clarify I paid $2,000 for new PEX and someone to spend less then 5 hrs at my place. I am wondering where to $2,000 dollars actually went to. PEX would not cost that much and since you reused my insulation and my heat line. Where is the other costs.
I have audio of the phone call. If you want to hear message me. As google will not allow uploaded audio. read more