Working with this dealership was the best experience I've had with any brand vehicle I have owned…read more I will going back for all oil changes and I will purchase my next vehicle from them. They are very customer oriented and it shows with my experience. I love when companies take care of their customers. Thank you for such a pleasant experience.

We recently purchased a 2023 Outlander from Showcase Mitsubishi, Bay City…read more Without a doubt the best purchasing experience we have ever encountered. The auto speaks for itself and the price equaled the value but the process leading up to the final drive away was phenomenal. Our sales rep was Alex and he was exactly what the doctor ordered. He was engaging but not overbearing. His coffee making skills are limited but we didn't come to Showcase to drink coffee. John Murphy ( director of finance) did a great job of staying in his lane but making certain we were afforded the " legal" information necessary to complete the sale. The much maligned "dog and Pony show" was not part of the process No dog or no pony, just a very professional approach to making us a happy customer and Showcase making a buck. I strongly recommend Showcase for anyone who is seeking a valued added experience when purchasing a Mitsubishi.

This happened to me today and it's only the 3rd review I've ever done on a business - the first 2…read morewere positive... unlike this one. I made an appointment 7 days prior for a tire changeover from winter to summer tires (I wish I could've done it sooner). A couple of days before my appointment, I called and asked if they could add-on an electrical problem with a headlight and change the headlight and they said yes. I brought my car in a 1/2 hour early. They kept it for over 6 hours before Dennis telephoned me to say they didn't get to work on it because of working on cars from yesterday... really? He apologized and said they could start on it first thing Monday morning. I picked up my car and tires and told Dennis I was very disappointed in being treated this way and I asked if all their customers were treated this way - especially since I made the appointment 7 days prior. Dennis said well, they did have "other" cars to work on... how smug of him. Were the "other" cars on the schedule prior to mine... how ridiculous. This was so disrespectful to me that now, I will not disrespect myself by returning to Hampton Auto Repair to give them my business. It was just a few months ago that I spent over $1,000 there and was a regular customer, but no more. By the way, if I performed My job in this manner there would be consequences. Lacking in customer service. I do not blame the mechanics. By Kathryn Cristoforo, Bay City, MI

Once again they were Awesome ! They even needed a part for my car right before closing after test…read moredriving it. Called a parts place and installed it . Car ran like a champ ! Best repair shop by far !

I had a 07 Chrysler 300 I had brought to this shop a few years back, he already had the fender and…read morebumper I needed from a previous guy that had left it behind, he was trying to get rid of the fender and bumper, and it ended up coming out great and i got a sweet deal out of it.

Quoted me $7,200 for a new transmission. Took my car to a mechanic NEXT DOOR and they said it was a…read more$200 serpentine belt. Do not go here they love to try to scam money out of you!!!! Also expensive diagnosis.

Dirk and his guys are awesome! Honest and genuine, I have had two cars I've taken to them and they…read moredo fantastic work! My brother and his wife also take their cars to them! I wouldn't go anywhere else, best shop in Midland Michigan

Had a mass air flow sensor go shitty and he fixed it no problem! Was really nice and chill! Let my…read moreboyfriend and I look at a car that we thought was pretty nice! Even talked to me about what it's like to become a mechanic, so that was pretty great!

We found our new mechanic!! Great price and most importantly, honest and trustworthy.read more

I am a car guy and drive past here every day. I always look at what they're working on. When I…read moreneeded a body shop, I chose this one mainly for convenience and never seeing anything that led me to believe they would do me wrong. It happened to be harvest time when everyone else was hitting deer so I get it. They were swamped and since I'm not a Karen, I had patience for an extra week I wasn't expecting. The workmanship was flawless. Beautiful job on my truck. Guys are experienced and overall, my business with them was 5 stars. And! If you have to pay out of pocket, might want to check out their rates vs dealer.

Auto repaired with excellence! No issues with the repair. Matt was excellent to work with. Great…read morecommunication. Would absolutely take my vehicle there again if a deer decides to run into me!

new owner is not to be trusted. Shady business practices. Family member was told car couldn't be…read morefixed. New owner was very vague on what was wrong with car. he was aware car owner wanted car to be fixable. He offered to buy car for scrap. now he has fixed the car and is selling it at his business for $3,000. said he put $1500.00 in it. this is weeks after he said was unfixable. Car owner has since purchased a different car so is not able to purchase original car back. when asked about it he said "all cars are fixable". the previous owner was a trusted mechanic, so sad that the business went to this new guy.

The owner is amazing, did lots of needed work to my SUV at a great price. Will recommend him to…read morefamily and friends. Thanks Chris.​

I've been going to CJ's for years. Mo is honest, a great mechanic, reasonably priced, and if you…read morebring your car in in the morning, it's almost always done that afternoon.

Well where to start. I found this place on Yelp! Go figure, right? I am not very familiar with…read moreSaginaw, so when my car broke down in the middle of a drive through, I wasn't entirely sure who to go to. My two main concerns were price as well as turnaround time. The dealer was quoting at least 3 days and I'm just out of warranty so I get that I'm not exactly going to be a VIP customer. It was a Wednesday morning and I had plans for Friday afternoon. The man that answered told me to bring it in and he'd let me know. I had rear brakes, rotors and a caliper replaced all for a decent price. He also was able to complete it the same day. That was the most exciting part for me. They also do a typical check of all your fluids and topped off my oil. It is safe to say that I have found a go-to place in the Saginaw area.