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Preston, ID

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Northstar's Ultimate Outdoors

5.0 (1 review)
Open • Open 24 hours
Updated 1 month ago

Services - Northstar's Ultimate Outdoors

Motorsport vehicle dealers

Motorsport vehicle repairs

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7 years ago

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Utah RV Parts and Repair

Utah RV Parts and Repair

(8 reviews)

Scott & son came to our rescue this morning. Family member new to RVing and could not move the…read morejacks up. Scott was amazing and so helpful to our family. He has our families business from today forward.

I took my fifth wheel toy hauler to Utah RV Parts and Repairs in Garland, Utah to have my fridge…read morefixed. The "technician" determined that it needed a new cooling element. I paid nearly $700 for the part and replacement on my existing fridge. Long story short.... The new cooling element was damaged while being installed. I had a vacation coming up that was prepaid at 3 different RV Camps in Southern Utah, for 2 nights at each, for my unit and my neighbor also had a space for their trailer. There was still a few weeks for them to fix my fridge. Well.... The fridge didn't get fixed. They had it for 2 MONTHS, and I still don't have a fridge. I couldn't get full reimbursement from the RV Parks, so I am now out an additional $550+ for a vacation that I cannot go on. Now, Scott (the owner) has a plan. He will install a new fridge to make up for it and reimburse my RV Park losses. Fast forward another 3 weeks+.... I have a used fridge that was forced into the hole virtually springing the cabinet open, and a half inch gap above the fridge. There are 7 mounting screws in the freezer. One is at an angle, 2 others are tight and four can be turned with a fingernail. I have lost the nearly $700 paid for a cooling element that would have had a 3 year warranty, and have a used fridge (missing the top trim of BOTH doors) with no warranty, no reimbursements for a missed vacation, and a refusal to finish the installation because I called their work "pathetic". Nearly 3 months to repair an RV fridge.... and Scott is upset because I have an "attitude".

Ken's Rec World - Diablo MP

Ken's Rec World

(3 reviews)

Pick up my old Toro Recycling Mower from Ken's today. When I took it in I thought I would be told…read moreit is old and worn out. Ken did a service and repaired a few things. I brought it home and mowed the lawn. It ran and mowed like new.

Dropped off a Husqvarna weed trimmer in March for a recall, after three weeks called, not ready. He…read moredid call back and stated parts might be received in a week or two but no guarantee. It has already been three weeks; therefore, I contacted the manufacture who basically told me nothing they could do and just wait and watch weeds grow. Contacted selling retailer; Lowes, and they, knowing good customer service, told me to bring it in the next day and they would exchange for a new one. Problem solved; or so I thought. Up until this moment, I had NO problem with Ken's Rec world, I was NOT blaming him for not having the parts, I was blaming Husqvarna. But that changed when I went to PU the trimmer. Went to Ken's next morning and at first, Ken actually said he cannot give it to me. MY PROPERTY and he says he cannot give it to me. BS. I told him he can, it is mine and if not it will be considered theft and I will contact the authorities and/or sue him. He said fine. He then changed his mind and said he will give it to me if I PAID FOR THE PART the, per Ken, is not even in stock and NOT installed on the trimmer. I told him to shove it. The part is free since it it is covered under a federally mandated recall due to the trimmer possibly catching fire. We exchanged a few words, he told me to leave; at which point I immediately left since his employees in the back were talking my way in a threatening manner. I then called Husqvarna and they agreed, the part is free, and even if the part comes in for that exact trimmer, there will be more trimmers coming in under the recall and he could use it under one of the others coming in or may already have. At this time, i am waiting for Husqvarna to call back since they are going to contact the Ken who is attempting to steal my trimmer. For what reason I have no idea. It sat in his back room, they have DONE NO WORK nor REPLACED ANY PARTS. I suggest anyone doing business with this guy, Ken, beware of his practices. On April 17, I did pick up the unfixed trimmer, thanks to Husqvarna contacting Ken's and getting him to release the trimmer. It is not repaired, and I know that. However, Ken had contacted Lowes in regard to me, and not sure why, other than to stop any deal I had with Lowes in regard to exchanging the unit. I guess he thought he was doing the right thing but it appears he was just interfering with the exchange. So in my mind, his review would be at a minus not just a one star.

Northstar's Ultimate Outdoors - motodealers - Updated October 2026

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