Fantastic humidor selection. Best I have found in NoCo…read more A little pricey but hey, the Colorado taxes alone are enough to make one reconsider any tobacco purchase. I don't mind paying a couple of dollars more per stick when selection and condition are warranted. Highly recommended.

I was extremely disappointed with my experience at Edward's Cigars and Tobacco. The customer…read moreservice was poor from the moment I walked in -- staff seemed uninterested, unhelpful, and acted like answering basic questions was an inconvenience. Instead of creating a welcoming atmosphere for cigar enthusiasts, the experience felt cold and dismissive. The quality control was also severely lacking. One of the cigars I purchased had the wrapper literally splitting and peeling apart while smoking, which is unacceptable for a premium-priced cigar. The attached photo shows the wrapper breaking apart mid-smoke, clearly pointing to poor humidification and improper storage conditions. Multiple cigars I purchased also burned unevenly, felt dry, and lacked the freshness expected from a proper tobacconist. Their selection was surprisingly limited for a dedicated cigar shop. Many popular brands and variety options were either unavailable or poorly stocked, leaving very few worthwhile choices compared to other cigar lounges and tobacco retailers. To make matters worse, the prices were extremely inflated. Charging premium prices might make sense if the cigars were properly maintained and the service matched the cost -- but neither did. Between the poor customer service, lack of selection, overpriced inventory, and obvious humidor quality-control issues, this was one of the worst cigar shop experiences I've had. I would not recommend Edward's Cigars and Tobacco to anyone looking for quality cigars or knowledgeable service.

What a selection of cigars! Even more is the costumer service!!!! Come by and grab a stock and…read moreenjoy the atmosphere

First time visiting Casbar Cigar lounge. Inside the facility, it has plenty of room to enjoy a…read moregood smoke. The ventilation system is top notch as there were several people inside smoking. Inside the humidor there is a large selection of cigars with great prices.

This is one of the last cigar bars left in Denver. I have been an irregular regular nearly since I…read morefirst moved here in 2003. I used to meet my lawyer buddies here on alternating Wednesdays, then friends from different groups. Sometimes I even enjoy going by myself for a quiet night out with a glass of wine. And, it hasn't changed. There's something comforting about having such an iconic and historic place in your adopted hometown being a part of your own history. Plus, a classic cigar bar... always been a great place for conversation and the service is as one would expect for one of the oldest establishments in town. For an evening out over a glass of wine and talking ideas, this place can't be beat!

The ambiance is a solid 5 -- classic, comfortable, and steeped in quiet history. The service is…read moresharp and attentive without being overbearing. That said, it's disappointing when four cigars listed on the menu aren't actually in stock. For a place of this caliber, the humidor should be better maintained. Still, The Churchill remains a must-visit when I'm in town. There's something about lighting up a cigar in the same room where senators, dignitaries, and even presidents have sat -- names like JFK, Reagan, and McCain come to mind. That legacy alone keeps it worth coming back

Come here almost once a week and they wouldn't let me in with my girlfriend because I didn't have…read moremy wallet. If this is how this place treats its frequent customers I will never be back. You should be ashamed.

Love the Loveland Smoker Friendly cigar lounge. After they upgraded and moved across the parking…read morelot a few years ago, things have trended up. The lounge has a couple of TVs, a wet bar and 8+ seats and some tables. Service is always great. It's a relaxing place to enjoy a cigar. In the past week they've completely overhauled their humidor and it is looking great with a big selection! I will continue to COME BACK and to recommend this lounge.

If you're after a stuffy, corporate kind of place, keep moving. But if you want a spot that feels…read morelike a smoky Cuban hideaway with soul and character, Palma is the real deal. It's kinda like Havana meets prohibition speakeasy. It's comfortable and welcoming, with furniture that feels like it's heard a million good stories. I spent a few hours here on a Saturday with friends, and it was a great experience. The house-made old-fashioneds are fantastic, nothing fancy, just easy drinking, and pair perfectly with a slow-burning stick. The staff is super friendly and helpful, not pushy at all. Need a cigar suggestion or a drink to go with it? They know their stuff. They have a great humidor with fresh cigars and a whole section of "rolled today," and other rolled in-house sticks, as well as cases full of every cigar accessory you can imagine. The seating is a huge plus, with plenty of comfy couches and chairs that actually invite you to stay a while. With a huge screen and many other TVs, you can take in the game or multiple. The bar was bustling with a fun, eclectic crowd of people just looking to enjoy the moment. Whether you are looking to get educated on tobacco, find a fresh hand-rolled smoke, or just shoot the breeze with a new friend, this is a grounded, authentic escape for anyone who loves a good stogy.

Not worth your money…read more The walk-in humidor was not too bad, but all the sticks were far overpriced. Even when ordering drinks, the bar charges $10 to smoke your own cigar. The atmosphere was loud and difficult to have a conversation. The bartender couldn't mix a drink and, most irritating, he carded every member of a 50th birthday party. The manager (thin, white bald guy) carded 50-year-old, grey bearded men. He carded old men... When I asked why he was carding people who were obviously old enough to drink and smoke, he suggested if I didn't like it, I should go somewhere else. He accused 5 men of being children, lied and said he lacked the cognitive ability to estimate an age of an old man and suggested they take their business elsewhere when asked why he instituted such a needless requirement of customers. Interesting business model.

Knowledgeable staff made an out-of-towner like me feel comfortable…read more Very clean and an exceptional selection! The staff member wore a kilt, which made the experience even more memorable.

A great cigar lounge, very comfortable, great selection, I highly recommend this cigar lounge.read more

I always enjoy a good brick and mortar cigar shop, with its walk in humidor full of cigars for sale…read moreand a nice place to smoke them. So much so that I paid to join the private club at my local, Edward's Pipe & Cigar Shop in Fort Collins, CO. I have been going there for over a decade, and buying a membership over the winter months so I have somewhere to smoke. The membership is $30 a month and includes access to a nice club room, a private humidor in the shop and the fact that you need not purchase a cigar every time you wish to smoke there as you have already paid for the membership. So I could purchase cigars there and bring them home to age instead of smoking them right away. I did this for years. It was great because I could bring any smokes from home and smoke them in a nice lounge. It was mainly for the sake of convenience for me, however even though I was not required to purchase a cigar I almost always bought a few to take home with me. It is hard to resist as you all know. Recently the store was purchased by a new owner who even bought the building. His name is Tony, and he also brought with him a partner named Jim. So everything is fine with the new owner and status quo was observed. Or so I thought. My first inkling that there might be an issue was when I found out that you now had to pay extra for the humidor drawer. Another $10 a month on top of the $30. No big deal because I did not use it anyway. Two days ago it was cold and snowy so I drove to the store with a new boutique cigar called a Patina. I walked up to the counter and said "Tony, Jim, I have a new one here, I will let you know how it is." Then Tony stopped me. He said that the store has a policy whereby you must purchase a cigar to smoke in the lounge area. I told him that I had a membership. Then he tells me that it did not matter. I had to buy a cigar. I told him that I was never required to buy a cigar as long as my membership was good, which it was. He basically told me that he did not care. He said "there was an absentee owner." I am thinking "so what? maybe you should try that Tony" although I did not say that. Also note that by this time I did not care for his tone and the attitiude that he was giving me, as well as Jim glaring at me. It was very uncomortable. I don't go to a cigar lounge to be uncomfortable, much less one that I paid to smoke in. Now by this time I had heard enough but he was still talking and then he said "you just have to buy a $5 stick or something like that." As if that would take care of the problem. Well, perhaps it would have except that he could not keep himself from giving me attitude. He was getting in my personal space and again, it was uncomfortable. And to tell you the truth if it had ended right there I -still- would have bought a cigar, and not a $5 one either. No. A really good one, because life is too short to smoke mediocre cigars. So Tony was still saying something and then he said "I have a mortgage to pay." That did it for me. Look here Tony - if $5 is going to make or break you then that is too bad for you. But don't take it out on me. I have been a loyal customer for years and I DO buy cigars here, every time I come in to smoke I also pick up a few to take home. Who do you think came in and purchased almost a whole box of Fuente blue label 20th Anniversarry Opus X. It was like $400. But I did not bother to say any of that because by this point all I wanted was to leave, and I did leave, and he was still talking as I walked out for the last time. Ever. Too bad Tony, because I make a lot of money (didn't you see the new Cadillac that I drive there?) and probably more than you do, and I buy things like cigars all the time and pay for club memberships at cigar shops. And I am easy to get along with. To piss me off you have to be a real dick. I will just leave that there for you to ponder, Tony. And by the way - when you see somebody sitting off, by themselves, with a nice cigar and obviously enjoying a book you don't go over to them and start talking to them. That happened to me twice, one time you and one time Jim. And finally, try keeping your wife and her friends from shopping for furniture and other things in the cigar lounge during business hours. It is very annoying to be enjoying a quiet smoke and then a bunch of ladies burst in and start doing what ladies shopping do. Too bad Edward's is the only b&m store around here, now I will have to drive to Longmont to smoke in winter (about twenty miles) but it beats the new Edwards. I do not see the store lasting with you as the owner very long. OH YES AND DON'T FOLLOW PEOPLE (ME) ALL AROUND THE HUMIDOR WHEN PICKING OUT CIGARS, LIKE YOU THINK THEY (ME) ARE A THIEF OR SOMETHING. Only when someone asks for your recommendations do you do that. I cannot believe that you don't know this stuff, Tony.

Came here when in town for work. This place has a relaxed atmosphere to sit and enjoy a cigar…read more Thursdays must be a local night because it got busy quickly and everyone seemed to know each other. This is strictly a cigar lounge- no food or alcohol service. Prices for cigars are fair and the cigars are well-maintained. Definitely will come here again when in the area.

I literally made a yelp literally to write about how bad the customer service was here. I ended…read moreleaving without buying anything because they were so rude and didn't even have a good selection of liquor. WORST STORE EVER, I hope they go out of business