Not only did they do an excellent job when quoting us of and explaining what we needed and why, but…read moretheir installation team we had here was so professional and courteous. The price was so reasonable for a new furnace and ac unit we didn't even seek a quote elsewhere. Thank you!

Service man came on time and they called ahead of time to say what time he would probably be there!…read moreThat was appreciated. I was so pleased with the service and the professionalism. He fixed the problem and the amount was reasonable and in this day and age that is so important. He took his time and explained what the problem was and what we needed to do in the future! I was so happy with the job they did I signed up to have it checked next year and we are going To use them for a new cooling system. This is one company I have trust in and would recommend to everyone! The radiator was not leaking when he left and they were all working g more efficiently! Two thumbs up from me for sure! So glad I have a company I feel I can depend on! One happy customer here!

When it came time to install central air conditioning in our home, we wanted to make sure we were…read moremaking the right long-term investment. We received an in-home quote from another company that initially seemed almost too good to be true. After doing additional research, we discovered the proposed system had been sized primarily for heating, meaning the cooling capacity would need to be throttled back, potentially leading to increased wear on the equipment over time. The quote also included older, discontinued clearance models that used refrigerant scheduled to be phased out in the near future. That experience made us appreciate the honesty and expertise of Family Danz even more. John R. visited our home, provided a realistic and transparent quote, thoroughly explained the advantages and disadvantages of each Bryant system option, and allowed us to make an informed decision without any sales pressure. As a retired military veteran, I also sincerely appreciated the additional savings they extended as a thank-you for my service. Once we committed to the installation, everything moved quickly. We were scheduled promptly, and before work began, John R. and Residential Installation Manager Josh G. conducted a final walkthrough to verify measurements, answer every question we had, and ensure all of our concerns were addressed. On installation day, Grady and Kayden arrived right on time, listened carefully to our requests, and immediately got to work. Although an unexpected scheduling delay with the electrician from Mackey Electrical meant power wouldn't be available until Wednesday, the installation team adapted their schedule and completed as much of the work as possible in advance. They even coordinated an earlier start on the second day to get ahead of the intense attic heat. Throughout the four-day installation, Josh stopped by regularly to inspect the progress, answer questions, and make sure the crew was working safely and staying hydrated. Every member of the Family Danz team demonstrated professionalism, outstanding communication, and genuine pride in their work. Any issues that arose during the installation were addressed quickly and communicated directly to management, giving us complete confidence that customer satisfaction was their highest priority. The quality of the workmanship and attention to detail exceeded our expectations, and the finished Bryant air conditioning system looks and performs beautifully. Based on this experience, we have decided to trust Family Danz with all of our future heating and cooling needs, including servicing our boiler and hydronic baseboard heating system. If you are like us, having a central air cooling system is a major home improvement to not only improve our quality of life but increase the home value. It also does not come without a significant price tag which is why the value and longevity of the system is important to us. We wholeheartedly recommend Family Danz to anyone looking for honest advice, skilled installation, and exceptional customer service. They truly earned our 5-star rating.

I've seen some negative reviews and we've relied on Family Danz for heating and cooling for years,…read morethey have always been honest, albeit not the cheapest company in the area, they have always stood behind their work. Our 25 y/o furnace motor was giving out; Wyatt, the service technician, said we could repair the current problem (not cheaply) and not doubt a new issue would crop up. Jonah, sales person, came out the following day and gave us our options. The following day Shawn & Aidan carted away the old furnace and installed our new Bryant Furnace, which is noticeably quieter than the old one. The swept up all the debris. Every person we dealt with (including on the phone) have made this process easy.

We had J & S install a Mitsubishi heat pump with three mini-split units in our house this June. We…read morewere very happy with them! Stu has many years of experience in the field; he was knowledgeable, thorough, and clear in his explanation of the system's operation. He has answered all our follow-up questions, post-installation, as well. His wife and son are also part of the business; they were all a pleasure to work with, and we would recommend them to anyone!

I've been using J&S heating and cooling for approximately 8 years . They worked at my dad's house ,…read moreand multiple rental properties I own , and routine maintenance on my home unit . Great people great business always accommodating . Most recently they installed a new AC unit for me . Their prices were significantly less than many of the other HVAC companies locally . They are a small private owned company so be patient with them especially during times of high demand for service , cuz everybody wants to be first and they do the best they can to accommodate everybody . Bottom line is the quality of work they do , their price compared to other businesses who have huge overhead expenses , as well as the personal attention that they give to their customers is unparalleled . You're not going to go wrong going with these guys , they're honest and not Crux like so many of the HVAC companies out there are . You guys do a great job!

These guys are the ultimate professionals and were incredibly reasonable with their pricing. We…read morepurchased a new gas furnace and had it installed from the expert staff. They were efficient, incredibly diligent, on time and did exceptional work. I am so grateful for all their support and hard work. Dave and his crew Richie and Dennis are top notch. I will never go anywhere else. Highly recommended!!

Rich Miller came to my house, when my boiler cracked, the day I called for an estimate and he was…read moreable to give me a quote immediately. We scheduled an appointment for the upcoming Friday, he showed up on time replaced the boiler, removed the old one and was done in about 3 hours. Great friendly service, fast work and quality products at an affordable and fair price! I would recombinant to anyone that has a heating or air conditioning problem!

Installed heating and cooling system for us. No problems…read more everything was explained to us as it was being installed. Bryan returns your calls promptly without hesitation. good job guys

We hired Devoe Heating and Cooling to install a new ductless mini-split system. Initially, we were…read moreimpressed with Brian and his team. They seemed hardworking, responsive, and committed to getting the job done. He asked us several times to leave a positive review, and we said we would as soon as everything was fully installed and working correctly. Unfortunately, our experience deteriorated after the installation was finished. They only tested the system in fan mode after the installation. When we tried to run it, it would not run in heat or cool mode, and was displaying error codes. Devoe returned multiple times, replacing parts and ultimately concluding that the manufacturer was at fault and that the compressor needed replacement. They referred us to another HVAC company at our own expense, saying they did not have the tools to replace the compressor. The technician from the second company discovered that the equipment was fine, but the system was not working because Devoe's team had left the refrigerant service port closed after installation. Once corrected, the system operated without needing to replace the compressor. However, we then discovered a second problem: one of the units was leaking water down a bedroom wall. When I contacted Brian about the leak, his response was disappointing. He said, "Do I get a five-star review if I come fix it?" He also denied responsibility for the leak. When I said I could not promise a five-star review, he said he would not fix the leak, minimized how serious it was, and repeatedly asked for a five-star review. We had the second company come back, and their technician found two installation-related drainage problems causing the leak, which they corrected. We ended up paying $850 in total to the second contractor to fix issues related to the installation. Everyone makes mistakes, and I understand that troubleshooting complex equipment can be challenging. What concerns me most is not that problems occurred, but how they were handled. The combination of installation errors, refusal to take responsibility, and repeated pressure for a five-star review left us with little confidence in the company. As an addendum, I left this review on Google last week, and Brian replied; instead of apologizing or taking accountability, his reply focused on how we had previously said we would leave a positive review. He stated he could share photos of our installation (photos don't show the leak), reiterated that he is committed to high-quality work, said he doesn't like electric heat pumps, and then concluded, "But you go on your rant if that makes you happy at the end of the day." Brian has since taken down his reply, but I won't forget how he missed a chance to make things right.

I have been trying to reach this company for over a month and all I get is an answering machine and…read moreno return call - are they out of business? They installed my heat pumps a couple of years ago and did a great job so I wonder where they have disappeared to.

Great company. Kevin is extremely knowledgable and eager to share what he knows. Doesn't try and…read morepush replacement of the unit or other expensive repairs. Super responsive too. The type of expert that I would recommend to family.

The owner, Aaron came out to my house. Upon first meeting, he was very nice and walked me through…read morethe issues I was having with my hvac system. He provided me with a quote that was affordable and after a couple other quotes, we decided to go with Aaron and his company. I always try to have small companies do work for me over the bigger ones. Aaron rescheduled on me 2 different times. About a month after his original promise date to start, he finally arrived and got to work. he replaced my equipment and everything worked fine for a few days and then just stopped. We couldn't figure out why it wasn't working so we called Aaron. As usual he didn't answer his phone ( that started after we gave him a deposit for the work) He finally called me back a full 24 hours after my first call. He refused to come out and look at what could be wrong. Telling me that he was too busy and booked out a few months. That I was lucky he made it out in the fist place. He told me he'd call me back in a few hours and see if he could squeeze me in. 2 days went by and no phone call from Aaron Tompkins. It'a the middle of winter, he took my money put in the equipment and wouldn't come back to rectify the issues. Fortunately, a family friend referred another company who came out and fixed the issues. It took them maybe an hour and it was up and running. Aaron finally called me back 4 days later!! I told him we had another company fix it and asked where I could send the bill to be reimbursed by him. He lost his mind after that. Yelling and swearing at me. Threatening to put a lean on my home and to pursue legal action against me for harassment because I called him 3 times in 2 days trying to get answers. When I told him that we had no heat for 4 days and he was nowhere to be found. He said, "show me in the contract where it says the equipment needs to be running" In legal terms it says is that he would provide and install equipment that would be specifically sized for me home. He was proud of the fact that he had a loophole in his contract and tried playing games to dance around it. Very dishonest person. Stay FAR AWAY from him.

Honest and knowledgeable. Service is great. Total HVAC maintenance. I have been using A Tompkins…read morefor 6 years and have never been disappointed. I have seen the owner, Aaron Tompkins troubleshoot complex problems, including HVAC electronics, rapidly and efficiently. Prices are fair. Very patient with customers. Highly recommend.

The Mel Carr staff shows up promptly. They wear foot covers so they can avoid tracking dirt into…read moreyour home. They try to provide good service but their prices are much higher than other area electricians. Sometimes two or three times higher. Best to compare costs before hiring them. They also encourage customers to join service programs which bill monthly fees regardless off whether they make service calls.

I've used Mel Carr for electrical work since I purchased my older (antique) home in Troy. It has…read moreneeded a lot of upgrading and the quotes have been reasonably priced, flexible (as in more than one option offered) and each option well explained. The work itself was done professionally and conscientiously, and the electricians are respectful of the space and leave it clean. So far they have done 5 jobs on this place and another is upcoming. Highly recommend.