Since having Frenchies we knew when we got a puppy we wanted to make sure we got her the best care…read morewe could. After receiving endless recommendations for Companion Skokie (which just so happens to be super close to home), we decided to take our gal to Dr. Lin. All of the staff at Companion have been super helpful, communicative, and extremely transparent. We talked about our gal, Luna's plan of treatment and care from the getgo, and talked about different possibilities we could run into as she grew. We talked about getting her nares worked on, and her spay and microchipping done at the same time. We received a quote ahead of time so we knew what to expect the costs to range at, and when came time for the surgery, they made sure that we were 110% comfortable before leaving our gal there to get worked on. We received a call a few hours later updating us on how the procedures went, and how she was doing and scheduled a time for pick up. Upon pick up of our gal, we had the nurse walk us through all of her post op care procedures and things to be mindful of as we bring her home. Because she got surgery on both ends, along with an ear infection we knew we had to keep a close eye on her. As time progressed, we noticed that there was a swelling by her abdomen, and called in to see if it was normal. We sent pictures and the doctor had us come in just to be safe. After looking at it, we were told it was fluid that built up due to overactiveness at home, which with a frenchie puppy is so accurate. They gave us a course of treatment to help with the swelling, and our gal is on her way to recovery. Even after the surgery, Luna is always so excited to go to the vet because she's excited to see everyone and get all of the belly rubs. :)

They charged me 70$ for a Revolution Plus type of topical parasite liquid - it is so ridiculous.read more

We're heartbroken over the loss of our dog Nikki. Many thanks to Greenbay for their support while…read moreNikki was being treated at another hospital; especially Dr. Periman and Dr. Hendrix. In addition to sending a handwritten sympathy card, Dr. Periman contacted us to check if we had questions. Dr. Hendrix called after hours to discuss Nikki's treatment, answer questions and give advice. Their professionalism and concern is very much appreciated.

I had been a client here for more than five years. So I was sad to switch to a different practice…read more But not that sad. When one of my cats got sick, they tried to upsell me, pushing a pointless and pricey phone consultation. After I refused, they ghosted me, essentially holding hostage the testing and medicine needed by my cat, who was by then vomiting and having diarrhea left and right. How is that what's best for the patient? Seemed like they were just focused on boosting their bottom line. If that weren't bad enough, while I was busy *paying them* after what would be my last appointment there, the receptionist made a rude comment to my face. She followed it up by asking in a critical tone why I'd adopted a third animal. This because I sometimes had to reschedule appointments due to work conflicts. I guess they're only looking for a certain type of client here. Like the guy who came into the waiting room to pick up his dog and bellowed at the female vet with a pixie cut, "I'm NOT going to have to call you THEY/THEM, am I?" Apparently that is cool with GBAH, but working full-time to support three rescue animals is not. I think my wallet and I are going to find a practice that's more simpatico. .

I've had my pets cared for by vets at a number of the other local animal hospitals (Bramer, Terry,…read moreBlue Pearl, etc.) during the last 20 years, and I don't have anything bad to say about the core health care provided by the veterinarians at any of these fine establishments. Evanston is fortunate to have many well-qualified vets serving our community. However, Berglund's new location (near the Central Ave METRA station in Evanston), improved offices layout and, most important, the very high professional qualifications of staff at Berglund make for my highest ranking among any of the local vet services. I have had only the most positive experience with Berglund for my family's new Maine Coon kitten, and I will be moving my other pets' care to Berglund. Engagement by Berglund staff with both the pet and the human is compassionate, gentle and entirely professional. New DVM Aria Hill comes with vet degree and training from Cornell University's Vet College, which is year-after-year rated either the #1 or the #2 veterinarian program in the USA. Vet assistant Amin's "bedside" manner with pets is gentle and confident. Finally, I have found that Berglund's recommendations for service are directly explained, no upselling pressure, and their pricing is competitive (if not slightly lower than the other local animal hospital).

Would be malpractice issues. Do not go to this vet…read more -She suggested putting my dog down the same day we saw the cancer, he is still happy, eating drinking, and enjoying life. -She 'accidentally' multiplied the medication dosage by 10!!! I say 'accidentally' because she sent in the prescription, typed it out, read it allowed to us, confirmed the dose with the pharmacy TWICE and STILL didn't catch her error. We had to look up the medication and correct her! Why are we correcting the doctor we just spent over $500 for?!?! If you value your pets life do not go to this clinic.

This was a very difficult vet visit. We brought our elderly and beloved dog for a quality of life…read moreassessment. Dr. Olbrich confirmed what we already knew; that our 17 year old beagle was uncomfortable and didn't have a very good quality of life. That said, she was incredibly patient and made medical evaluations without being forceful or dogmatic. The staff was kind and helped us through a tremendously difficult afternoon, as we ran the gamut of emotions. She encouraged us to take as much time as we needed. Dr. Olbrich helped make her transition smooth and peaceful. Thank you for your kindness and expertise.

AVOID AT ALL COSTS! While Dr. Moll came across as kind and caring when I met him, the behavior of…read morehis staff is inexcusable and cruel. On Wednesday, September 24th at 3pm, I went to pick up my standard poodle after his neuter and gastropexy surgery. I was brought into Room #2 by a man from the front desk and told I'd be reunited with my dog shortly. As soon as the man walked into the back, I immediately heard a dog howling and crying. I was fairly certain it was mine. Moments later, I clearly heard a woman yell "shut up" at the dog, then yell again to other staff members: "someone shut him up." Shortly after, I heard the same man who greeted me laughed and joked, "he'll be gone in 10 minutes," while my dog continued to cry. Then the woman shouted my dog's actual name while yelling at him. At that point, I shouted, "Bring me my dog. I can hear him crying and I can hear you yelling at him." I opened the door to the front desk and told the woman there that I could hear the yelling and wanted my dog immediately. Her response? "We have a lot of dogs back there." I told her I knew it was mine--but even if it wasn't, no animal should ever be yelled at in a veterinary clinic, especially after a major surgery. When the nurse, Ron, finally came in, I immediately told him I had heard the woman yelling at my dog. His dismissive response was, "I have no idea who that was." On my way out, I confronted the man who had first led me to the room. I told him I had heard everything: my dog crying, the woman yelling, and his own joking remark. His response? "I don't know what you're talking about." So let me be clear: I raised this concern to three different staff members, and each one brushed it off, denied, or covered for the behavior instead of acknowledging it was wrong and taking care of the issue. That tells me this is not an isolated incident--it's a cultural and reoccuring problem. We are home now, and my dog continues to cry. He is clearly in pain and distressed--and knowing how the staff treated him behind closed doors makes this even more devastating. He was there for several hours and I can't imagine what he was going through or how he was treated when I wasn't there. My dog is a standard poodle who is used to crates and kennels--he regularly goes to grooming competitions, gets groomed at salons, and has been boarded with zero issues. This was not a matter of him being "difficult." This was a matter of unprofessional, uncaring, and cruel staff. I would never trust Christensen Animal Hospital again. Their staff demonstrated not only a lack of compassion but also a willingness to cover for one another rather than protect the animals entrusted to them. If you love your pets, do not bring them here.

We've been bringing our dog here since we moved to skokie 8 years ago, and I don't have one…read morecomplaint. My 9 year old dog needed a teeth cleaning. Come to find out, he needed some teeth pulled as well. The staff was great with communication, pricing, procedure, etc. they were also great with Rocco. They called me regularly that day to keep me up to speed on the procedure, when he was done, how he was doing, and when to pick him up. My biggest fear was having my 9 year old dog go under for a procedure, and the staff put my worries at ease. Rocco is doing great the stitches heeled. He's not a puppy anymore but he's back to his old self!

counter personnel are terrible. Very belligerent. Would not…read moreauthorize prescription for pet meds, lied to pet meds saying my pet was never prescribed the medication.

Such a great, caring, and efficient facility. Dr. Kathy has been seeing my pets for almost 10 years…read morenow, and I wouldn't pick any other vet to go to. She was able to find bladder stones in my dog that other vets didn't notice, and she never presses for more services to be done than necessary. Definitely would recommend Becker Animal Hospital to anyone I know who's looking for great veterinary care!

We had the best experience at Becker Animal Hospital in Northfield, Illinois!…read more My dog, Bodhi, had a dental under anesthesia in March of 2025. In December, our Vet noticed Bodhi needed another teeth cleaning. I didn't want him to receive anesthesia again so soon, especially because his breed is sensitive. I found Becker Animal on an internet search for non-anesthesia dental cleanings; they were highly rated. The ratings are spot on! It was a wonderful experience. Our dog had a temperament evaluation with a vet at Becker first. After, he was able to have a full teeth cleaning without anesthesia. The total cost was $305. Bodhi was wrapped in a blanket and his teeth were cleaned in the technicians lap. It only took about 30 minutes. The treatment included cold laser on his gums to help with swelling and a post-treatment consultation to review his dental hygiene, findings, and optional dental products. We left with a goodie bag including a dental chew, toothpaste and a toothbrush. Before and after pics and Bodhi in goggles for laser treatment. Yes, they even take pictures for you! The office was friendly, helpful, and communicated beautifully. Stacey manages the dental bookings. She is excellent with answering questions and scheduling . A+ experience!

Staff is courteous and knowledgeable. The vet was delayed, but I was appraised of when the doctor…read morewould be available. My aging cat had been with another vet for 14 years until they closed the practice. The vet was gentle and thorough.

This review concerns the unprofessional and aggressive behavior of the office manager Cindy. I had…read morearrived with a friend who is a longtime client of the practice with her aging dog who needs love and care. I had just washed my hands and went to the front desk to use the hand sanitizer, when the device malfunctioned. It was a simple issue. The nozzle did not function properly and when I used the pump, it shot a massive stream of alcohol mix into my eyes and face and completely down the front of my jacket and pants. The girl at the front desk was quite alarmed to see this happen to me and seemed very uncomfortable with the situation. I asked her for a tissue. She had to get some, so I looked elsewhere to get a wipe to get the mix off of my face and out of my eyes. It was soaking wet and I took photos to show how much covered me. I asked for the manager who apparently is the person who responds to these messages. "Cindy." She did not identify herself by name and was very aggressive. I could see that it was going to be one of those uncomfortable conversations. I calmly and firmly told her what had happened and showed her the massive 4 foot stream of alcohol up and down my clothing and where it had been in my face. She literally said it was working fine and pumped it out. I told her that I had cleaned the head of the device. Cindy was clearly not listening to my concern as I stood there covered in this mess. She was oblivious. She refused to listen or take any responsibility. It was going nowhere with this "manager" who was doing everything in her power to negate this messy incident. I simply told her that if this stain on the jacket did not come out, that I would be sending the bill to them ASAP. Cindy's response was very aggressive and she literally walked into my space and said: "calm down sir", then asked me to leave. I have enough life experience to recognize a passive aggressive individual who was clearly attempting to escalate the situation and ignore what had just occurred. I had to back away from her because she was within 2 feet or closer of me. She was VERY AGGRESSIVE. I stated that I would file a police report if necessary and that I would send the veterinarian business the bill. I am expecting nothing from this business and intend to file a complaint with the state board. If there is any further issue medically from the flying alcohol that hit my face and eyes, I will include that as well. This is exactly how not to treat people and Cindy was unqualified and ill-mannered in the delicate balance of dealing with simply business and life situations. I was never aggressive towards any of the staff and it was Cindy alone who escalated the situation from the start. I left the building realizing how unstable and dangerous her behavior was. She apparently blames others and attempts to turn responsibility on them for what she is incapable of handling. I simply told her that I would send the bill to them in a calm tone and she went into, "it never happened and you need to calm down mode." before the aggressive physical advance. Apparently she has little life experience to walk so close to someone she is telling to calm down. It is absolutely contrary to what is right. It was she that escalated this. I will file my state board complaint and move on. To those reading this; find another veterinarian business who has staff that are not aggressive and well versed in manners. Thank you. Peace

I have used Terry Animal Hospital, specifically Dr Rich Mattson and Dr. Maria VandarHaar for my…read moredogs and cats for many years. I wouldnt go anywhere else. The knowlege and love for animals is so apparent. The staff is also very helpful. There is this notion that they are more expensive. They are exactly in line with the other veterinarians on the North Shore. They are all priced competatively. Dr. Matton always diagnosed my dogs with complete accuracy and always had explanations and solutions so that i always felt secure with decisions. He is doing surgery now, but what an awesome surgeon he is. Dr Vandarhaar is my main vet. now and she is so caring and professional. She also does accupunture and chiropractic as well as traditional medicine.

$157.70 for a tech appointment to cut my cat's nails. That is $62 for the nail trim and $95.70 for…read morethe office appointment. With a tech. If you think that is reasonable, then Terry will gladly take your money.

BluePearl is an excellent ER hospital. My pet received compassionate care and their ailments were…read moreproperly addressed. The veterinarian delivered patient-centered care, and explained the diagnosis and treatment plan with a simple, straightforward explanation. Her recommendations were also very knowledgeable, so we were confident in her expertise. The vet provider even followed up with a well-being check phone call a few days later to see how our pet was doing! That was a pleasant gesture and we felt our vet really cared about our pet. She even prescribed the prescription diet to a nearby animal hospital for pickup instead of ordering online. Overall, excellent service from beginning to end and highly recommend their hospital.

Almost a year ago, I brought my cat there. He was 12 years-old and having trouble eating and every…read moretime after eating he was having stringy drool coming out of his mouth. There was sometimes blood in that phlegm. Additionally, my father had died about a week before this. I was very vulnerable- in fact I told this to one of the doctors at BluePearl. I kept preparing to let him go, to put him asleep. He was very uncomfortable and I *knew* my cat. For three weeks, he was getting worse and every time I said I think it's time to discuss end of life services, I was told it wasn't time yet. And I hate that I listened to them. On my cat's last day on earth, I brought in my cat at 8pm to BluePearl. This time I was talking to a different doctor. She kept mentioning different procedures, different treatments. Money was tight at that time. I told her I couldn't possibly afford to do an endoscopy, an MRI, etc. And she said, "I don't care if you can afford it; I need to tell you about these options." Really? Why? I took him home at 10 pm. And were back there at 11pm because he was repeatedly throwing up blood. He was scared and clinging onto me. He died a violent, painful death that was preventable. The doctor who insisted that I needed to hear the options put him to sleep. I will never forget that experience and I vowed *never* to let that happen again. 11 months later, just a few hours ago, I had to put my other cat down; a cat who was not the same after my other cat died. I took her to MedVet on California. She had labored breathing, and wheezing. She had a mass near her heart that was cancerous. And when I told this doctor that I knew my cat and that I had to let her go, the doctor immediately respected my decision, and held my hand. Also at Medvet the urns are part of the price of Euthanasia, so I could get any urn I wanted and it didn't cost extra. BluePearl traumatized me. I will never forget their apathy, their cruelty. And I will never bring any pet to them again. They are deplorable.

McCormick Animal Hospital was my go-to a lifetime ago when I had my Cocker Spaniel. The vets and…read morestaff were wonderful and professional back then as it is now. My cat developed an unpredictable appetite this past year. When she refused to eat her favorite food, I knew I had to take her in. The first appointment I was able to get is more than a week away. However, I was able to get a walk-in appointment the same day. Dr. Fairbairn was very kind and patient as she listened to my concerns even though she was busy with other walk-ins (I fully expected it). Her bedside manner was compassionate, empathetic, and supportive which calmed my fears. The following day, Dr. Claus promptly return my call for my cat's blood test result. She was also kind and patient when explaining her findings and gave me options to make an informed decision on available treatments. I have made follow-up appointments with Dr. Claus in the coming months. The staff I encountered were friendly and personable. Free parking is available on Madison street. As of November 2022, they offer walk-ins on Saturdays between 9 am to 2 pm.

This business is closed permanently. Vets retired giving no notice to their clients. Eventually…read morethrough "Nextdoor" people were able to share info on how to get your pets records although some records could not be found.