My pup really enjoys his visits at the Royal Treatment with Dr. Royal. She really helped with all…read moreaspects of his health, not only the largest component of his everyday life, his diet and nutrition. He was having a lot of stomach issues and we did a complete result with the raw diet and the help of Dr. Royal and her amazing staff. We especially love Tasha, as she has been amazing with following up and showing showing love to all of her clients! Thank you!

Just be prepared to mortgage your house when you get your bill from here. Also I was told by the…read morevet to administer heartworm prevention every 45 days instead of the usual recommended protocol if 30 days. So my dog who really only goes on neighborhood suburban walks or spends short stints in my backyard, got heartworm. Every vet I have consulted with now tells me that is not enough protection and I'm now having to put my dog through 3 months of intensive treatment at $2000.

Dr. Chris and Dr. Cara are fabulous! They are super knowledgeable and caring, always taking their…read moretime to treat my dogs and cats with the utmost of compassion.

This vet clinic is the most honest, compassionate, knowledgeable, and incredible vet clinic I have…read moreexperienced in my over 50 years of working with vets. I could not ask for anything more from a vet. I feel so lucky to have my dogs treated here.

Staff is courteous and knowledgeable. The vet was delayed, but I was appraised of when the doctor…read morewould be available. My aging cat had been with another vet for 14 years until they closed the practice. The vet was gentle and thorough.

This review concerns the unprofessional and aggressive behavior of the office manager Cindy. I had…read morearrived with a friend who is a longtime client of the practice with her aging dog who needs love and care. I had just washed my hands and went to the front desk to use the hand sanitizer, when the device malfunctioned. It was a simple issue. The nozzle did not function properly and when I used the pump, it shot a massive stream of alcohol mix into my eyes and face and completely down the front of my jacket and pants. The girl at the front desk was quite alarmed to see this happen to me and seemed very uncomfortable with the situation. I asked her for a tissue. She had to get some, so I looked elsewhere to get a wipe to get the mix off of my face and out of my eyes. It was soaking wet and I took photos to show how much covered me. I asked for the manager who apparently is the person who responds to these messages. "Cindy." She did not identify herself by name and was very aggressive. I could see that it was going to be one of those uncomfortable conversations. I calmly and firmly told her what had happened and showed her the massive 4 foot stream of alcohol up and down my clothing and where it had been in my face. She literally said it was working fine and pumped it out. I told her that I had cleaned the head of the device. Cindy was clearly not listening to my concern as I stood there covered in this mess. She was oblivious. She refused to listen or take any responsibility. It was going nowhere with this "manager" who was doing everything in her power to negate this messy incident. I simply told her that if this stain on the jacket did not come out, that I would be sending the bill to them ASAP. Cindy's response was very aggressive and she literally walked into my space and said: "calm down sir", then asked me to leave. I have enough life experience to recognize a passive aggressive individual who was clearly attempting to escalate the situation and ignore what had just occurred. I had to back away from her because she was within 2 feet or closer of me. She was VERY AGGRESSIVE. I stated that I would file a police report if necessary and that I would send the veterinarian business the bill. I am expecting nothing from this business and intend to file a complaint with the state board. If there is any further issue medically from the flying alcohol that hit my face and eyes, I will include that as well. This is exactly how not to treat people and Cindy was unqualified and ill-mannered in the delicate balance of dealing with simply business and life situations. I was never aggressive towards any of the staff and it was Cindy alone who escalated the situation from the start. I left the building realizing how unstable and dangerous her behavior was. She apparently blames others and attempts to turn responsibility on them for what she is incapable of handling. I simply told her that I would send the bill to them in a calm tone and she went into, "it never happened and you need to calm down mode." before the aggressive physical advance. Apparently she has little life experience to walk so close to someone she is telling to calm down. It is absolutely contrary to what is right. It was she that escalated this. I will file my state board complaint and move on. To those reading this; find another veterinarian business who has staff that are not aggressive and well versed in manners. Thank you. Peace

Dr. Patricia Cahill was recommended to me by several people and I can say that they were right…read moreabout her. She's awesome. She has been a licensed vet for 22 years and now practices Eastern Medicine and chiropractic care. I wasn't sure what to expect and was really scared of how my cat would react to being stuck with needles. He has multiple problems and I didn't even know if acupuncture would help, but I was willing to try. After three visits, my cat was running and playing again. He will never return to being a kitten, but his quality of life has definitely improved. He started jumping on the counter again when I was fixing his dinner and although it's bad behavior, I'm so happy he is doing it. Dr. Cahill is also very therapeutic for the humans as well. I feared that my cat might be coming to the end of his life - or at least the end of a happy and active life. It was so upsetting to me and I was struggling with decisions I might have to make in the near future if I couldn't get his health problems under control. Dr. Cahill would talk to me about my journey with my cat and our life together. She shared stories with me about her own animals and how much they contributed to her life. By the time each session was over, I felt like I had just gone to therapy with someone that really gets what it's like to be so attached to an animal. She really helped ease so many of my fears and put things in perspective. Dr. Cahill doesn't force animals to do what they don't want. That isn't in line with Eastern medicine. On the first visit, my cat let her stick needles all over him and he was fine with it, but the third trip he had a very pissy look on his cat face and didn't want anything to do with getting needles stuck in him. She said that when things work as they should, by the third visit, cats are feeling better and don't want to be messed with. A friend of mine is a physical therapist and said that acupuncture often works better and faster on animals than on humans. When I asked Dr. Cahill about this she said it's because humans let their mind get in the way of healing where as animals just accept it. My cat has only had acupuncture done so far, but am considering chiropractic in the near future. Dr. Cahill's office is located inside Splash Dogs in Des Plaines. She also has an office in Northbrook.

Dr. Cahill works in a room inside Splash Dog (among other locations), where my dog has been going…read morefor swim therapy for quite some time. She was recommended to me by the owners of Splash Dog for our bullmastiff with two fake knees (tore both ACLs by the time she was 4), but we actually started going to Dr. Cahill because one of our other dogs got hurt. Our young male bullmastiff, Ajax, had been acting strange. When we first came home he had his head down and didn't come to greet us, a sure sign he had decided to rip something up while we were gone. But, search as we may we couldn't find anything destroyed. Soon we realized that he was also moving slow and was lethargic and we realized that he was actually in pain. He had somehow managed to hurt his back. Not knowing what to do, we took him to the vet. They x-rayed him and couldn't find anything wrong and prescribed some rimadyl. Not satisfied and steal dealing with a dog clearly in pain for a couple of days now I convinced my husband to let me take him to get acupuncture. Now I get acupuncture and have for years, but my husband was convinced that any healing achieved was psychosomatic. Not knowing where else to turn though, he agreed. After ONE visit to Dr. Cahill he was almost instantly back to himself! Unless the dog somehow understands why we're poking him with needles, I'd say that is some pretty powerful proof that acupuncture works! Now we regularly take our older bullmastiff with the fake knees as she now has related hip trouble. But since we've been taking her to Dr. Cahill (we've slowed to every other month now) and performing very simple exercises every night (they take literally 2-3 minutes) that Dr. Cahill recommended, at 8 years old she hasn't been this energetic since she was a puppy! She is a true lover of animals and healer.

Dr. Dimperio is the best of the best. She is personable, knows our entire family, our individual…read morepets and their ins and outs, she even remembers specifics about our past pets who have crossed over throughout the 15+ years we have been going to her. Her vast knowledge of animals is second to none, and she explains every little detail thoroughly. What's more she genuinely cares about each individual animal she sees. When my very sick old girl was sent home by two emergency vets, both saying make her comfortable, Dr. D took her in for two nights and fixed her up to give us another, pain free, 3 months together. On top of all this, she will further tell you not to have something done that's not necessary, then attempt to get you to spend more money. If you want a genuine, knowledgeable, caring vet you can trust and rely on, Dr. Dimperio is the best out there.

We absolutely LOVE LOVE LOVE Dr. Dimperio and PR Animal Hospital. She LOVES animals and her…read morecompassion is evident. She is hands down the best vet that we have ever had! When we moved to Park Ridge, she became our vet. We feel blessed. Our angel with a tail actually gets excited to go to the vet!

Dr Baksys is our vet here. We are very happy with Riser's care for our two dogs. Recommend to all.read more

Ive been a customer of riser for 8 years with various pets. They even helped transition my last…read morecat. I felt i had a relationship with them HOWEVER when I had a question of "possible" concern about a pet im house sitting.... I was told if they had not seen that pet previously....they do not have room for an appointment nor could they even discuss a question about anything to even watch out for. They said you can probably do a walk in at one of the emergency hospitals. Scout or blue pearl. I was shut down completely by the man who answered the phone. He was dismissive and couldnt get me off the phone faster. I totally understand not giving medical advice or info over the phone by a receptionist BUT I thought they would respond differently than if we havent seen that pet, your long term relationship makes absolutely no difference. I was honestly shocked at the conversation and response. Good news is my pet is perfectly fine.... but my relationship with riser has died a traumatic death due to this interaction. I called scout who listened to me, offered options, advice and things to watch out for....and then was from someone who never even was a client. I decided to err on caution and took in for x rays. No issues whatsoever. Just be aware before you establish a relationship here. Finding the right Animal Vet/Hospital is vital. I read thru previous negative reviews and see the trend about employee interactions. And the response by riser was as expected. It does not matter your relationship with them if you have been a client....if you have a new pet. They wont make room.

As of 9/18/2024, when I called the 224 number, I got a recording that states they are no longer…read moreaccepting "any new clients." So unless you've used their services before, you are out of luck. I was calling about end of life services for my pet because NorthShore had the best price (other places Yelpers recommend are 2 to 3 times higher). Now we'll have to go with Anti-Cruelty or VEG, which means a car ride for our canine companion, which we were hoping to avoid.

Very happy with this service and the Dr. and nurse that came to give Rosie her check up and shots.read more

I would recommend the team at Compassionate Veterinary Hospice widely and enthusiastically. Caring…read morefor our 150 lb mastiff in the last six months of his life was a full time job with lots of challenging logistics and emotions; however, the staff, nurse Kim, and Dr. Shanan made these circumstances full of peace and relief amidst the labor and heartache, and at a price that was very affordable compared to the alternative option of frequent hospital visits. We knew this would be a good fit from the first intake call where both Kim and Dr. Shanan really took their time to understand goose and us, what we were going thru and what we needed to transition deliberately and gently. We settled on a plan with weekly nurse visits, as needed virtual check ins, emergency calls, and emergency kit, and a few at home procedures. We learned how to administer IV fluids, a mountain load of pills and supplements (the herbal supplements probably gave goose back a few months of walking, healing the sores on his feet from liver degradation as if magically), and even how to massage him in certain places. The at home procedures were hours long and hard, but their team of three came prepared with skill, patience, and compassion. Kims weekly visits provided a touchstone of care and a place to make sure meds and care was up to date. Coupled with on call virtual visits, we felt we had what we needed (and having the emergency kit was also an immense comfort) On the night of Goose's passing, Dr. Shanan knew exactly the right disposition to support gooses transition, and our grieving. It was a beautiful and heartbreaking evening but I experienced a lot of peace because of his care. I hope I receive as much care as Goose did on the day I transition! We feel incredibly fortunate to have found this team to help us navigate a very challenging few months and will absolutely utilize these services in the future when needed. My gratitude is overflowing.

I can't say enough good things about Compassionate Veterinary Hospice and the care they gave our…read moredog Zooey. Over the last six months, their team came to our home for regular hospice visits to help manage Zooey's pain and chronic conditions while guiding us through quality-of-life decisions. That ongoing support made such a difference. And when it was time to say goodbye, Zooey's passing was gentle, calm, and free of pain and anxiety. Dr. Shanan helped us say goodbye to another beloved dog in 2021, and since then I've known that if we ever faced this situation again, this is the kind of care I would want for our pets. The entire staff was wonderful. I called countless times for medication refills and schedule changes, and every single interaction was met with patience and kindness. And a very special thank you to our nurse, Irene, who spent many hours helping us navigate the rollercoaster of Zooey's conditions. Her knowledge, patience, and compassion meant so much to us. She has a sense of humor and a wonderfully matter-of-fact way of explaining difficult things that made overwhelming conversations feel manageable. I wish more people knew that hospice care like this can start earlier than you might think. CVH gave us advice and tools to help make end-of-life decisions, without any pressure one way or the other. So if your dog has a terminal illness or is nearing the end of their life, don't be afraid to start -- it doesn't mean you're giving up or are ready to say goodbye. It simply means you're ready to focus on managing symptoms and making the days you have left as comfortable as possible, rather than diagnosing causes or looking for cures. Highly recommend.