Gave this market another chance and was very happy with the customer service I received again! And the food was delicious! I read another review that the store has no POC working, but I'm not sure what they meant since the store has an extremely diverse staff. However, I do think some of the depts should have an age minimum for hiring and maybe that would resolve the issue with inconsistent customer service. Still think it could be more affordable but overall, I enjoyed my experience and wanted to offer an updated review. read more

I've visited this location 3 different times at this point and the only thing that's consistent is the amazing customer service. The cashiers and baggers go above and beyond, they are very friendly with every customer. During my most recent visit on Easter, Ken (I believe that was the cashier's name) and Mia gave exceptional customer service even though the store was packed. Now if only the management received the same training! The amount of managers standing at the front watching their staff struggle with the large crowds was embarrassing. Instead of helping they would just order staff around then go back to standing or talking off to the side. Not friendly or approachable at all. Maybe consider taking some notes from your cashiers and other employees! read more

Que bien está el Posole de Rez, nunca lo a visto con grano. Tiene más grano que carne.

I finally went to visit Northgate, not once, but 2 weeks in a row. I was glad when I found out that the opened a location in the IE. It was long overdue. Coming here early is a nonnegotiable, because it can get pretty packed up. This location has a variety of mini food stands (tacos, tortillas, full meals, desserts, etc) but my go to is their bakery. Their pan dulce is top notch!! There is always a line to pay. Also, the fresh tortillas are a must!! The cleanliness and the overall feel of the store, makes grocery shopping cool. An awesome selection of meat is a definite reason to go here. My one gripe, is that some prices can be a little steep. I noted that a 16oz package of straight guacamole was like $12. Either way, enjoy this place. read more

Came back after the hype. I came on Mother's day and not a single person was kind enough to say Happy Mother's Day. I bought from the Mariscos, chicken, panaderia and the worst one, the Carnitas spot. I purchased my food at 2:15 and did not get my order until 3:13. That is unacceptable. I asked the cashier to please check on my food, its been TOO LONG. They said because i ordered the family pack it takes longer. Ummmm, wtf its already made. Yall just scooping it up from the hot plates. When we finally got our food... wrong order. We were already home when we noticed. Purchasing from each and every single food spot is so inconvenient and time consuming. Line after line and if you're purchasing regular items. You have to wait in those lines too because you arent allowed to pay those items with your hot food. Huge disappointment. The concept just doesn't work. Should've been the regular North Gate Market. read more

Northgate Market - $9!! Each - Grocery Near Me - Chino, California

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We went here on a Sunday around 11:30 and I knew we were going to deal with post church shopping! We threw ourselves into the crowds and went in. It's overwhelming the first time shopping here but it was so much fun. We only walked half the store so we need to go back and explore the Pandaria and other sections. The tameles we got were ok, too much masa but tasty. Chicken, pork and a pineapple is what we got. The ceviche section was cool and you can ask for samples, I went with a traditional shrimp and it's yummy. My housemate is Hispanic and got Tres Leches and she liked it . The fresh tortillas are solid and hot in the bag. Like I said, maybe a Tuesday morning won't be so crazy busy. I want to see what other amazing things this store has in store for me. read more

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Taking my family to another Mercado Gonzalez Northgate Market in Chino. The parking lot is big, but there are so many people that it can be difficult to get a parking spot. When you go into the entrance, fresh tortillas are being made, and you can ask to try a sample on your right hand side. The fresh tortillas are soft, warm, and delicious! There are other food stalls in the back where you may get good food. My in-laws purchased a plenty of breads and fresh guacamole sauce. A great place to walk around in the afternoon. read more

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Service was extremely helpful it was my first time and it won't be last. I was a bit lost waiting online for the cheese selection until a helpful employee guided me in the right direction. Everyone is super friendly and helpful with a lot of employees which is needed for how busy it is. I am happy to see how many people enjoy the supermarket. It feels like a well rounded market with good quality ingredients and food. It feels like a cultural celebration when you walk down each isle you're proud to live in chino and this market does it right. I got a taco for $3 the auga Fresca was close to $6 and we got the fresh sour cream 1lb for $3 and it's delicious! I will try the bakery section next. Great job Northgate Market I will be back each week. read more

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This grocery store replaced the Clark's Nutrition and Natural Foods Market. I was here with my family in the evening for the grand opening. It was super packed and even the parking lot was packed. The store was clean and well organized. We got a chance to sample fresh corn tortillas and flour tortillas with butter. Mmmm! Love it. You can order fresh packaged to go. This store sells Mexican groceries filled with fresh produce, fruits, dairy, frozen items, celebration section, grab & go, panadería (bread), carnicería (meat) and tortillería (tortillas), Alcohol, etc..... ....it was nice to see they have food court, too. We ordered: 6 pieces Buffalo wings 3 pieces of Chicken tenders Pollo Asado plate with corn tortillas, rice and potatoes salad Pollo Chipotle, with fries and pinto beans, and flour tortillas. We enjoyed our meal. The Pollo was fresh, juicy, soft and delicious. Mandarin Jarrito Mexican Cola We got a chance to meet up with the San Diego mgmt Fabian Sanchez who was there assisting the opening day. He was super friendly, welcoming and assisting customers..... We purchased the following on the way out: Mini Cheese Flan and 3 mini Bolillo breads... I can't wait to go back to try the fruity tamales: pineapple, strawberry, and banana tamales and of course the Frescas. read more

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Really impressive store--clean, bright, and fully stocked with lots of unique and interesting items. Since it was opening day, it was absolutely packed and a bit of a zoo, but that's to be expected. I tried the tamales, rice, and beans--they were decent, though I've had better. I'm definitely looking forward to going back and trying their burritos, tacos, and agua frescas. read more

Northgate Market - Tamales, beans, rice - Grocery Near Me - Chino, California

Opening Day Fiesta! Absolutely excited to have this Northgate open in Chino! Over 700 people lined up - I was there 820am and took about 45 min. The wait was worth every minute! Beautiful grocery store with every fresh & high quality produce. Samples galore and happy friendly faces, both people who worked there and people met along the aisle. Anyhow my goal was to check it out and gawk, buy my kids a couple of pan dulces. Plan failed in beautiful fashion. Bought $50 worth of ceviche and aguachile. Fresh guac. A plate of pork & chicharonnes stew with Mexican Coke. My friends got the chile relleno, and spinach/pineapple aguas Fresca. I could go on.... Lots of samples and the best ceviche I've had so far, shrimp mango and aguachile negro camaron. Mariachi band serenaded the cheese section. Super fun vibes! Parking was a little crazy but it was first day. I will be back absolutely sure, especially for the ceviche and aguas frescas. read more

Northgate Market - Sample of ready made foods. Chile rellenos. Pork stew (sorry forgot the name) with rice and beans! - Grocery Near Me - Chino, California

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Has the necessities for groceries but really great hot food available and lots of Mexican pottery and bakery! Service is excellent, everyone is friendly and helpful. Store is bustling, clean and fun to explore. I will come back regularly. read more

Northgate Market - Baked goods - Grocery Near Me - Chino, California

Parking is free and available, yes it tends to get full fast but customers flow in and out smoothly, we haven't had any problems. Today is Shrimp Brunch Sunday at our home! NorthGate Market has the freshest seafood in town, check it out for yourselves. You'll enjoy shopping to fill your pantry. Are you hangry? No problem! They carry all your cravings for a quick sit down and eat in house, surrounded by the chatter of happy customers. Today I looked up and saw the taxidermy display by the delicious Steaks department & a whole lot of other fresh meats, take a number it gets busy, but they have plenty of employees to get your favorites. If you're grumpy you'll check out happy with your purchases if not they have their own Liquor Section to please all! read more

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New spots always need time to settle in, but I'm honestly just grateful we have a concept market like this in the area. It's smaller than the Costa Mesa location, but still delivers. No churro station (sad), but the fresh flour tortillas are elite and the free samples are my weakness. Went on a Saturday night during Coachella weekend and there was literally no line, which surprised me since they're only in week 2 of opening. Hoping they keep it clean and well maintained. All the employees seemed attentive and welcoming; give them some grace! And honestly... I'll take this over yet another 99 Ranch, Stater Bros., Sprouts, or Whole Foods. read more

Excited they opened in Chino. Smaller version of Costa Mesa Mercado. The panaderia is great but needs more registers. It would be great to be able to bag my own bolillos and head to the checkout but it is part of the bakery check out process. Lots of options for pan dulce. They have beautiful cakes. So many amazing talavera and Mexican kitchen items. There are plants and flowers to purchase. Mexican candy. Many options to purchase meals. read more

Northgate Market - Grocery Near Me - Chino, California

I love Northgate, I grew up in SGV and had a Gonzalez around the corner and on the other side of town. This is definitely not like the one I grew up with. This is elevated and upscale, really nice, the tamale counter was delicious, my son loved the champurrado, we bought carnitas family pack on day 2nd week after they opened late on a Wednesday night and closing up, but they still attended us and even though they ran out of rice they went to another counter where they had rice and the employee that helped us got us a salsa from inside the store because they were also out. He was very kind asked if we needed anything else and came to our table to give us plates and napkins. Has great meat and a big selection of Mexican food. read more

Still packed a week after the grand opening. There's a lot to offer inside with the many food service options, a very expansive meat/fish/dairy service counter and dedicated corner of the store just for sweet treats. read more

Northgate Market - Grocery Near Me - Chino, California

We stopped by for their grand opening and needless to say they were crowded. We sampled their flour and corn tortillas which are made there and are good. We bought pork and cheese tamales the pork tamales were dry and there was too much masa the cheese tamales were really good we also bought ceviche, which was very good. We've visited a few Northgate grocery stores and like the others they have a big selection of traditional Mexican foods and items. The interior is huge with many stocked items. The meat, seafood, and poultry, as well as the produce and fruits are fresh. The flowers are at a good price. The bakery's pan dulce is so good. I make sure to buy an assorted dozen every time I visit. We'll be visiting again soon. read more

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Try their fresh tortillas. Tasty and fluffy. Better than most freshmade in the area. What makes supermarket unique compared to other markets is that they have a deli section, dedicated area for Chili peppers, ceviche restaurant, tequila vendor. Bakery section and meat selection is decent. For now they sell Pepper plants including Carolina Reapers, Thai, Tabasco, Jalapeño, Serrano, and a few more. The selection for beers and coffee is quite extensive for a Mexican market. Overall, this will take over as my go to Mexican market. Produce is fresh and decent price and deli section has good food. read more

They need to inspect the produce. Lots of wilting lettuce, mushy bruised tomatoes and spoiled fruits. This place is way overpriced. I dont mind paying premium if the quality and service matches. It does not in this case. read more

Absolutely love this place! They have everything you need and then some! The smells of the fresh food makes your mouth water! The Music made my heart happy! I was in a hurry but will definitely be back. The deals were incredible. They have everything and I mean everything! The service was amazing they actually smile at you! I felt as if I transported to my childhood thank you for opening in Chino! I can't wait to shop with time. PS I have never seen the parking lot that packed. Wishing continued success and I look forward to many shopping trips. Did I mention the music was read more

highlights: - great ambiance - good selection of items - fresh food available with lots of different options for different hispanic dishes cons: - can be a bit overwhelming at first - prices can be a little steep sometimes but the food is fresh so it's worth it overall: would visit again! great churros, tamales, and agua frescas! read more

Northgate Market - spices available - Grocery Near Me - Chino, California

First of all was the ambiance. It looks like a beautiful Mexican placita. The service is amazing every time I needed assistance an employee was there. And the already made food was delicious and many variety types of food too read more

I went there around 7:00 am to get a few things and there was a produce guy sweeping the bottom ledge of the wet rack where the Cilantro is and the broom was coming into contact with all the bottom row of the Cilantro. This is a terrible practice and I hope that someone from the store reads this review and re-trains the gentleman in the produce department. Food handling practices are key to food safety and keep people from getting seriously ill. Please address and train your produce team. As far as your store, it is beautiful and over due in the Chino community. I love the food preparation areas and just the whole atmosphere that the store gives. I love your store!!! Thank you read more

I've been a fan of Northgate markets for over 20 years, but this one just isn't the same. First the pros: very clean store and very good customer service. I've been there twice. Now the cons: their ready to eat food is priced higher that at other stores, their pan dulce is $2 a piece (higher than local fresh panaderias) and both pieces I bought were so hard. The first time I went, the produce looked fresh and everything was fully stocked, but this last time most produce were less than have stocked and the veggies looked pretty old. Sorry to say because I was really excited for the store to open. read more

I'm writing this in hopes that management and upper management seriously look into what is going on at this Chino location, because the food quality and organization at the food court have been extremely disappointing. We went on opening day, but so many items were already sold out that we had to leave and come back the next day. On that second visit, we ordered tamales, and they were not good at all. The service was also very disorganized. Orders were taking a long time, people were waiting around 10 to 20 minutes, and staff kept forgetting people's orders. It did not seem organized or properly managed. I gave the location another chance because it is close to my home. On my third visit, we ordered the pollo chicken combo for dinner. It was terrible. The chicken was dry, bland, and had no flavor. The rice and beans did not taste fresh and looked like they had been sitting out for hours. Everything felt like cafeteria-style food that had been scooped and left under heat. Even the tortillas seemed old or stale. A few days later, we came back again to try a burrito. I originally wanted carnitas, but they were sold out, so I was told to try the chicharron instead. I was given a sample from the front display area, and it was actually good. But when the burrito was made, the chicharron they used seemed to come from the back and was completely different. It was stale, not crunchy in a fresh way, and so hard and old that it actually cut my lip when I bit into it. That was unacceptable. The rice and beans in the burrito were also tasteless. At this point, after multiple visits, I can honestly say the food court food has been a waste of money. The tamales tasted like microwave food. The chicken combo was one of the worst I've had. The burrito was bad, and I was shocked that they did not even have carne asada available. The only things that were decent were the ceviche and the drinks. Everything else from the food court was extremely disappointing. This location needs serious attention from management. Chino deserves good food, and this is not it. The food quality is worse than cafeteria food and worse than microwave meals. For a market representing Mexican food, this has been one of the worst experiences I've had. I strongly urge upper management to oversee this location more closely, improve food quality, improve freshness, and fix the disorganized service before more customers are disappointed. read more

Went in to try the food court, im pissed want my Friday meal back. The chicken asado was dry greasy. The rice is greasy, beans were the only good thing. I tried the red salsa, vinegar flavor no spice. This was supposedly their hot salsa. Purchased a pound of carnitas. Sooo disgusting greasy Af. Tortillas are terrible. The flautas were meh. I will never be back for the food. The servings are small for the price, in this case it didn't matter. We threw everything away. You can definitely dine out for better quality food. Skip skip skip read more

Chino resident here. Let's start with observing that people were fighting over parking. I feel bad for the people at fitness 19 that are stuck to find parking to work out. Went inside and headed to the ceviche bar. A gentleman completely got in front of me and asked to taste and the lady laughed and helped him. When it was my Turn i knew what I wanted so I asked for it but I didn't get the same good service back. It's like I was a bother. I grabbed a couple more items, one of them being my papaya and the check out lady just threw it in the cart. Overall it's a beautiful store. Good offers on some items. Giving wanna be erewhon vibes but Latino version. Wish them best of luck I won't be returning anytime soon. read more

Northgate Market - My papaya that was thrown in the cart - Grocery Near Me - Chino, California

The González Family Brings a Taste of "Jalos" to Chino! The Mexican Mercado concept, originally introduced to Costa Mesa by the González family, has officially opened its Inland Empire flagship in Chino. Natives of Jalostotitlán--affectionately known by locals as "Jalos"--in the Los Altos region of Jalisco, the family has successfully brought the authentic flavors and atmosphere of their homeland to Southern California. The space is designed as a beautiful, traditional Mercado, reminiscent of the bustling markets found in Guadalajara or Mexico City. While it offers the curated feel of a high-end Mexican grocery store, it remains a true community hub. Why This Location Stands Out: A Significant Investment: The González family now owns the building, signaling their long-term dedication to the Chino area. Flagship Status: This location serves as the premier destination for the company within the Inland Empire. Authentic Experience: From the sights to the sounds, every detail reflects the family's deep roots in the Los Altos region. It is a wonderful addition to the region and has already become quite a popular destination. Pro Tip: If you plan to visit, please pack a little patience! The market is such a hit that parking can be a challenge, though you will eventually find a spot. It's well worth the wait for a true taste of Jalisco. read more

Great service, delicious cheese flan clean environment found my new go to market. Once you enter it feels welcoming and organized. Would recommend the salmon as a dinner idea. read more

I was really excited to check out Northgate Market, especially with all the hype around the new location. The concept is great on paper, but the execution was honestly disappointing. The store is packed, which I get, but what stood out was how inefficient things felt. There's a lot of staff on the floor, yet very little actual help. Groups of employees were standing around talking while customers were clearly waiting or trying to figure things out. It makes a busy environment feel even more chaotic. The layout and individual food stations are a cool idea, but the pricing is hard to justify. A large agua fresca for around $9 is excessive for what is essentially water, sugar, and a few add-ins. I picked up three carne asada burritos and a few drinks, and the total came out close to $70. That just doesn't match the value you expect. The tamale station was especially disappointing. It looks impressive, but it didn't feel authentic. There was no actual preparation happening, just reheating next to what looked like a large freezer. That takes away from the whole experience they're trying to create. Overall, I understand what they're going for, and the idea has potential. But right now it feels like hype over substance. For the price point and the crowd, I expected better service, better quality, and a more genuine experience. Honestly, you're better off supporting a local butcher shop or smaller spot where you'll get better service and food that feels worth what you're paying. read more

I love having a local Northgate in our neighborhood! I got Carnitas, Bolilo Rolls, Fresh Guacamole, Cotija cheese and some lettuce and made delicious Tortas at home! Sad they were out of the Avocado Salsa on this visit but overall super happy with this location! Every one of the staff I encountered were friendly and helpful. Love the vibes! It's a little on the pricier side but EVERYTHING EVERYWHERE is going up so I don't fault them. Can't wait to go back! read more

Northgate Market - Homemade Carnitas Torta with Northgate Carnitas, Guacamole & Bolillo Roll - Grocery Near Me - Chino, California

I'm gonna preface my review with this... I totally understand it's new, people are learning and there will be growing pains. But this is what you get when you have poor oversight and lack experience. The four young men working at Los Trece Pollos demonstrated zero sense of urgency and less accountability. They were more worried about their conversations than working. All they had to do was put orders together for food that was already made! Just pack orders! I waited 30 min before I decided to ask for a refund. The poor guy in-front of me probably ate cold tamales (luckily he got in and out of that line in 8 minutes). Hector (looked like maybe a supervisor) did help me get my money back and was very apologetic. Don't go hungry, don't expect quick service and don't expect clear lines for any of the food it's "un desorden". Everything is sold out, carnitas... we're out! Tamales de puerco... we're out! Pollo asado... we're out! And here I thought the foods is over priced. They get one star cause I can't do less and the ambiance was the only thing satisfying. read more

Worst Mexican food I ever had Chili relleno tasted old and microwaved !! Flour tortillas had no taste !! Tamales were the worst dry no flavor tasted frozen I took one bite and could not even swallow it I spit it out immediately I had the red meat and chicken wow what a disappointment the market was very nice in chino very friendly staff super high prices I would only recommend this place to people I really hate but what can you expect from a market with no authentic cooks it chefs just warmed frozen food I would wager this place wont last long food isn't good read more

Glad this market opened up in Chino. Parking lot has been full the two times we came but we've been able to find parking pretty quickly towards the back. Nice atmosphere inside. Food has been good, just a little on the pricier side, but food is pricier everywhere now. Customer service has been very good. Especially the older man that cleans up near the dinning section. Very friendly and helpful man. We've tried coctel and ceviche: very good but spicy. Tamales, okay. Wish they had a bit more filling. Agua frescos were very good. read more

They have completely remodeled to have various stations of on site food with the grocery store in the middle. Nice vibe though the store.

Clean place. Everything is fresh. It can be pricey but the quality is much better then other latin markets. Everything is good.

Places overpriced I talked to the Northgate in Anaheim and they said they're trying to make it the same way as here the soup over there for the biggest one is $12 and the soup here in chino biggest 24+ dollars and up everything so overpriced not everything's worth it they know how to screw our own people at this point it's cool that other ethnicities come and try our food and I love that but not for the price read more

I just went for the first time this past Saturday and I was excited. I've been to the one in Anaheim, Whittier, Riverside and Fontana. They have always left a great impression and I was excited to finally have one close by. One thing that threw me off was that this location isn't like the other ones, they have different stands but you must pay at each stand. The others do it differently and they don't have a hot foods section like the other ones do. I always love their corn bread and was shocked to see it cost $9 compared to the other northgate markets. We also ordered chicken and it took about 20 minutes for them to pack it when there weren't any other orders. There was workers but they didn't seem to want to be there, the panaderia was also disappointing. At other northgate stores you fill up your bag and pay at the register, here you have to wait in line for a tray and tongs to be available to get bread and pay it in the panaderia section. I ended up getting 2lbs of garbanzos to make an appetizer with lemons, salt and chile, well the garbanzos were moldy by the next day. The corn bread that I got had mold growing as well even though we purchased it on 4/8/2026 before the sell by date. I ended up spending $70 for four sodas, the chicken, tortillas, the bread and garbanzos. This store disappointed me and I don't think I'll be returning, better stick to the other ones. read more

Northgate Market - Moldy bread - Grocery Near Me - Chino, California

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Great market to get many of your Mexican food ingredients. Went there in the evening, it was no surprise that it was super busy. Parking was difficult to find but managed to find a stall. Once inside the store, crowds everywhere. However it felt like being in a market in Mexico. I loved it! While there, tried their delicious tamales and Aguas frescas. So glad it's near my home. Will be returning often!!! read more