Don't bother! Unless you look rich, they won't wait on you. I didn't have time to go home and…read morechange after tennis, so I was in shorts, a t-shirt and my visor, and not one person offered to wait in me. There was no one at the front desk where I assume they normally greet customers. So I went looking at things by myself. Several sales people saw me and most weren't with other customers, but no one offered to help the whole hour I was there. I kept checking at the front desk and still no one there until the last time I passed it in the way out. I was out of time by then, so I didn't bother talking to that person. It's probably just as well. Most products were substantially overpriced. They do have beautiful products there though.

Great selection, greeted by everyone, store was organized and clean. Would definitely buy from them…read moreagain!

Eugene, was able to help me with my rental property in Tulsa. Always a stressful situation when you…read morehave to work with a new contractor from a distance Eugene was able to walk me through all my options in order to fix my panel. We end up moving forward with a complete panel replacement in order to make sure we never have this situation happen again I couldn't be happier with the service that he provided explaining everything step-by-step, and allowing me to choose which option fit my needs. I definitely recommend them to anyone looking for an honest electrician that going to treat your home like it was there's.

Its clear that anyone rating these guys as 3-5 stars, did not do their due diligence and…read moreunfortunately we didn't either. Highly overcharged for a whole home surge protector.

We had Oklahoma Outdoor Lighting finish off our backyard project with lighting and did an…read moreoutstanding job. I had 5 other companies come out to give us bids and ideas on lights & we were not happy with any of them, then I came across Oklahoma Outdoor Lighting online. After the owner came out to look at what we were wanting we knew right away this was the company we were going to use. He gave us great ideas and made us feel like friends instead of customers. After the lighting was installed they came back out after dark to see if it needed less or more lighting or if any tweaking was needed, most of all to make sure we were happy. We have a large community pond in our back yard; after the lights were installed neighbors on both sides have rave about our back yard and says it looks like a resort at night. The neighbors across the pond say they get more enjoyment out of our lighting then we are, and their guests always want to sit outside and take in the reflections that it leaves on the pond. You will very happy, we are. The Hefley's

I love Kirklands and was so happy to find one at this shopping center near the mall in Tulsa! It is…read morea smaller store but they had a large selection of home decor. The prices can be high but they have frequent sales like 75% off Christmas, 25% off clearance when I visited. They also have a rewards program and they honor coupons from their website too. I was excited to see this location had pajamas, jewlery, and a book themed decor section too! Everything was well stocked and the employee that checked me out was friendly and helpful.

I love a Kirklands! The 71st street location is always nice. They always smell so amazing inside…read more They always have great pricing sales. Big selection of all things home goods. The cashier was super friendly on my recent visit.

I was very impressed with the service I received from Firefly this morning. I had a wall of…read moreappliances that caused a breaker to switch off. They came and located the problem and had me up and running in just a few minutes. They didn't charge me for the service call even though I offered to pay. I highly recommend this company and consider them my choice for any future needs.

When I first moved to Tulsa, I used yelp for everything like I had in Denver in Paris to find the…read morebest of the best. That approach does not work in Tulsa which is not really a yelping town. Finally after having three electricians come out and bumble around doing a half assed job, I finally went to google and found that Firefly Electricians was the highest rated for the area and called him out for the problem that nobody else seem to be able to fix. Randy came out and had everything fixed and explained what he did, which he did very thoroughly and methodically, in about two hours for less than $200. I have high confidence that this will work. Firefly is my new electrician. Stop searching now!

I had a damaged, extremely tall tree in the backyard, too close to my home (and neighbors). The…read morecrew came out and over three days were meticulous in safety, cleanup and several little extras that made the yard gorgeous. I appreciated the attention to detail and especially the effort taken on a windy day to ensure safety. Highly recommend their services, very well worth the price.

A few years ago I had Preause Landscape do a landscaping of my front yard. They put in a tree…read morewhich they recommended as being able to stand up to high winds and ice storms, which were a concern for me. They recommended a Chinese Pistache, which I was unfamiliar with. The tree which they installed has been nothing but trouble, It breaks in the wind and in ice storms. It has cost me $400 in trimming to cut out the damage and still looks terrible. Now I find that the tree is not what they represented and charged me for, but is instead a Lace Bark Elm. I sent an email to the company to let them know but got no response. The owner is supposed to be an arborist. He should know his trees and install what he recommends..

We had an excellent experience with Kendall in the mattress department. He was EXTREMELY…read moreknowledgeable on the mattresses offered & was able to guide us to the correct mattresses that would help & great pricing options low to high depending on our finances. :) Robert Patterson helped us find a new King bed frame to accommodate the larger mattress we decided to purchase. :) He was very sweet & patient while I compared 2 favorites. :) The lady that helped us complete payment & delivery setup was very nice as well. Thanks everyone that helped us for a great experience. :)

My 78-year-old mother spent over $40,000 furnishing her new home here--living room, bedroom, dining…read morefurniture, bar stools, and two rugs. Unfortunately, the experience after the sale has been incredibly frustrating. The first issue was a $7,000 sectional that arrived with the back misaligned and a broken recliner. She returned it and selected another one. Thankfully, she also purchased the stain/damage protection plan on every item. Within two days, her dog had an accident on one of the rugs ($2,000). She followed reasonable cleaning steps, but the stain worsened. A claim was filed on December 3. Communication from the warranty company and cleaning service was extremely slow--calls went unanswered for weeks. A cleaner finally came on December 17 and confirmed the stain could not be removed. Because she was hosting Christmas in her new home, we were told by customer service on Friday, December 19 that the rug replacement would be approved that day and that we could bring the rug back and select a new one. We carefully folded the heavy rug, loaded it into the car, and drove to the store the next day--only to be turned away. We were told: * "You must have spoken to another store" * They had "no control" over the warranty * They had "no place to store the rug" (despite a massive warehouse) The customer service representative was rude and dismissive, to the point that I had to ask her not to speak to me disrespectfully. This was shocking given the amount of money my mother spent. As of December 23, nearly three weeks after filing the claim, the rug is still folded up in her garage. We had to buy a temporary rug elsewhere so she could host her family. That's a sale this store permanently lost--along with any future business from our family. Important warning: when you are sold a protection plan here, the service is handled entirely by a third party that appears to have no urgency or accountability. The store will distance itself from the process, even though they sold the warranty and made the promises. This is not the level of service you expect after spending tens of thousands of dollars--especially for an elderly customer. Very disappointing.

Exceptional customer service. Dallas went above and beyond in helping me with my door hardware. He…read moreis extremely professional, polite, responsive, and knowledgeable at troubleshooting the split finish hardware I purchased. He was great at explaining and walking me through steps. I am a happy customer and highly recommend Home Hardware USA.

Our Westlock door knob going from our house to our garage self destructed on Tuesday temporarily…read morelocking me out of our house. After my wife came home and got me back in through the backdoor, I took the knob apart. The Westlock help line pointed me toward Home Hardware. I had never heard of them, much less been there. When I got there, Craig Tyler greeted me. I told him my situation. I expected to buy a new knob assembly. Westlock no longer makes the one we had. Craig took my zip lock bag with all the pieces and proceeded to rebuild it before my very eyes. He even rekeyed it to our key. It may have taken him ten minutes. I could not believe it. After putting it back together and slipping it back in my bag, we proceeded to head to the front counter. I asked him how much I owed. He said nothing. I tried to pay him for his time. He would not take anything. I joked with him about him being a brain surgeon after hours. No one or no company has impressed me like Craig and Home Hardware did on Tuesday morning in a long long time. I am totally sold on them. They have a new customer for life. As I said earlier, I had never been there before. They serviced a part they did not sell me. Hats off! What a breath of fresh air. This was old fashioned customer service at its best. It made me feel like I was back in the days I grew up in at a store in my neighborhood. By the way, I was able to put the door knob back together in less than 10 minutes without any issues. It works great!!! Thank you, Craig! Thank you, Home Hardware. As one of my favorite professors used to say: "May your tribe increase!"