I stopped at customer service to inquire about getting a duplicate fishing license as I misplaced…read moremy paper print out. The teeny bopper workers kept conversing among themselves about getting pulled over by the cops. Very unprofessional. I supplied my id and copy of my spouse's license as we got the couple one. ( I also tried online at home to no avail.) The cashier couldn't seem to find it but operations manager found it but it couldn't be printed. The original place we bought it from put the wrong 4 social security digits. He took a photo to show it exists until I can call MN DNR to fix. In my whole life, I've never been checked by a conservation officer. But I don't want to take a chance. I also bought some licorice, beer nuts and pickle cashews. I was on hold 20 minutes and didn't get through to MN DNR. 4/5 for lackidazle behavior of the 3 teenagers.

great store always clean and well stocked we come in often for our feed for a great price. Went in…read moretoday and it was almost closing, the lady at the firearms counter (I believe Emily) helped me after a few weeks of debate pick out my first handgun I had an amazing customer service experience as she explained the difference between the different guns as well as what the difference between rounds. I am always impressed when I go to fleet farm as the staff are always friendly and take the time to help there customers!

I would give zero stars if possible. I ordered six standard size doors, 5-30x80 and 1-24x80. I…read morefound out when the contractor came that my 1955 home has doors that are 1" shorter than standard. I was going to return these doors and to my surprise they stick you with a 25% restocking fee even though they're standard size simply because they came from the distribution center. I tried emailing general managers at both Fridley Menards and the distribution center, neither which had the courtesy to respond. I was willing to drive the doors back to Eau Claire myself, take a store credit for 25% or at least settle for a reasonable fee but the man I talked to at the service desk would do absolutely nothing and would not call the general manager up to address the issue. He did not care if I was a senior citizen or that I am currently unemployed, period. Clearly they treat everyone badly. I also discovered if I ordered the doors I do need from Menards (real special order doors that need to be altered), they were significantly higher in price than I found at both their major competitors therefore I placed my new order for doors from Home Depot. My research also found that both Lowe's and Home Depot's restocking fees are less than Menards. If only I had done my research first. BUYERS BEWARE!! Do not believe their motto's that they are "dedicated to service and quality" or "you save big money". It's all lies! UPDATE: I did eventually hear back from the GM's who weren't willing to do anything.

When I phone Menards, I can talk to a person who will run and check on my needs for me…read more Last night I phoned Home Depot and could only speak to some AI bot that sent me totally inaccurate information on availability. It wasted my time and got me out in the rain. I phoned Home Depot because they were very close, but I won't do that again. AI is a nuisance.

just a warning, before I go to this shop a friend of mine told me his bad experience he received…read morefrom them. He told me he took his vehicle for wheel alinement and the work was not done at all and he was told that his vehicle is ready for pick up. he went there picked up his vehicle and nothing changed from the condition. He told me he is not going to advice anyone to go there. I thought it was not bad to try there. Today I took my vehicle there for them to check for me were the leak is coming from and dropped it there at 11:05 am and I was told they will call me once they are done. The time I left the vehicle was sitting in their parkin lot, by 11:27 am I was called that my vehicle was done. I asked what was the issues, the guy told me that there is a leak around the rear differential and at the end of the transmission and told me if we have to find where exactly the leak is coming from that will cost you a lot of money. I asked him how much do I owe you guys,he said $94. I went there pay their $94 and picked up my vehicle. $94 is not a huge amount but shops will tell you what to pay before a service . shops do operate differently in some ways, I once took my vehicle to fire stone for the same issues, they told me how much they charge and they will put the dye and drive the car for 100 miles and bring it back so that they can tell me the exact place were the leak is coming from and they charged me $59. At this heartland tire they charged $94 and to do the dye they are going to charge more, this was what the guy told me over the phone . what they wrote on the paperwork was a hand writing, to hard to understand what they wrote, some of them I have zero idea of what they wrote. am just wondering if my vehicle was take in the shop or if it was properly checked. the customers service is horrible as well.

techs need to be retrained on how to change oil so there customers don't have have to come back…read morethree times in one week to get it fixed.

Ordered parts 2 different times and both times I was never notified that the parts were in. When I…read morecalled to find out if they were in they couldn't find where I had ordered them. They finally found the parts back on the shelf. Second time I was told again that they would call when they came in, but never did. They made me feel like it was an inconvenience for them to find the parts. Will never go back.

Traveling back to Iowa and lost trailer lights. Searched out a Napa after trying to find the fuse…read morefor it for an hour. Jimmy, a young man behind the counter jumped up and came out to my truck found the bad fuse and had me back on the road in minutes! Great Job Jimmy! 5 **** treatment

I very much enjoy shopping at this small town hardware store. The location is not large but they…read morehave always had what I need. The staff here are friendly and helpful. I love that ma and pop shop feeling you get from this store. I have been here to get a shop vac filter, a cable cord connector, and a power strip. But I have noticed they have so many things here.

Arlene the paint lady works here, and that is really all you need to know…read more The woman is a paint tinting wunderkind. Paint, stain, whatever - bring in a dirty faded paint chip off your porch and she'll clean and match it. Screw up your guesstimate of a good stain color for the deck? She'll re-tint that gallon and have you on your way. Usual complement of hardware things as well, but the real standout is the paint in its quality (Valspar and Cabot) and service.

Staff didn't seem to know what they were doing when checking out the carpet cleaner. I brought it…read moreback cleaner than when I got it. Then they refused to give me my deposit back. Customer service is lacking.

Stopped in yesterday... to use a Welcome to the Neighborhood coupon Was promptly greeted upon…read moreentering & asked what I was looking for? He directed me to exactly the location in which aisle to proceeded to. I chuckled on my way out....imagining the instance. As I looked around @ the end of the aisle, back of the store... I heard a faint dinging, buzzing... didn't think anything of it... until the same greeted me employee appeared... "you can't be back here". That was the dinging! Letting them know someone had "trespassed". In my defense... it's not like I walked in to a roped off area or closed door! To me, a customer, it just looked like another aisle! I was standing in front of this aisle of snacks & a few shovels....thinking I could use my coupon for a shovel. Once the employee appeared, I had him give me a price for the shovel, I moved on. The coupon was $10 off $20... I found two $9.99 window plastics.... as I made my way to the register mentally trying to think of what I will find to put me at or above the needed $... Thank you! The cashier gave me a $10.79 total and I was on my way! Thank you Ace for the friendly service. You are my closest hardware store so I now know where is the employees only section to not cross in to. Cheers

Every associate had an attitude like you bothered them & they had better things to do. Would never…read moregive them business again I would not even give them 1 star

My family has been going to this shop since before I had car. I've been going here with all my…read morevehicles since 2014. I have never once had an issue with their quality, time, or prices. They've always done an excellent job. While saving me hundreds of dollars on repairs and maintenance. I was planning to leave a review for quite some time, and to my surprise I saw a review posted recently that seems a bit obnoxious. This shop has always outdone themselves whenever I've done business with them. I would highly recommend going here.