I purchased a dining room table and six chairs. The chairs were sold to me as leather and the price…read morepoint was high, so I had no reason to believe they were not leather. I bought them thinking that I would have them for many years. After a few years the chairs started to flake and they are completely useless. Now and I need to replace them. There are flakes of white all over my floor. I have covered them until I can replace them just to contain the flaking. The table is beautiful and if taken care of is fine, but it is not durable and if you have kids, or grandchildren in my case, the table needs to be covered to protect it. I will not be purchasing furniture from Urban Barn anymore. The products and the designs are beautiful, but the quality is poor. For the price that you pay for the products the quality should be better. I would not recommend purchasing any furniture from Urban Barn.

I rarely leave reviews, but my experience with this company was so frustrating and time-wasting…read morethat I feel obligated to warn others. We ordered three walk-in closet systems. One of the boxes arrived completely destroyed and contained random parts from three different systems. We contacted customer service immediately and made multiple calls over the span of two months -- often waiting on hold for hours -- and were repeatedly assured the issue would be resolved. After all that wasted time and effort, we were told that the only option was to disassemble everything and return the items for a refund -- as if they were doing us a favor. By that point, the units were partially assembled and the boxes were long gone, which any reasonable customer would expect not to need anymore. They refused to reimburse us for the packaging or offer any alternative solution. Given the amount of time we already spent trying to resolve this issue, the company should have issued a full refund without requiring further inconvenience. Instead, they asked us to spend even more time disassembling the product and arranging shipment, which shows a complete lack of respect for their customers' time and effort. Disorganized, unprofessional, and dishonest. Stay far away from this company.

Bed Bath & Beyond is closing and the reason is very obvious why. The items that they sell here are…read moreover priced. Even the on sale items, I could find at say Costco for cheaper and better quality. The liquidation sell as of now is definitely a no go / not worth the price.

I had a great experience with this furniture store! The lady I met at the store was super helpful…read moreand kind. We arranged the shipping of four chairs. The chairs came on time, and are of excellent quality. The delivery was amazing, the delivery men came in, unpacked my chairs and even took the cardboard boxes and plastic wrappings with them so I didn't have to do anything. After a few days they even called me to make sure I had received my chairs. Just showed how on top of things they were to ensure the happiness of their client. I would recommend this place to anyone as it is cheaper than other brands but their quality is amazing.

Ah where to start. I ordered over $5000 worth of furniture from accents and deeply regret my…read moredecision. Unfortunately, I have come to suspect that these guys are a semi-scam company selling seconds that other reputable sellers have rejected. The whole delivery was a disaster with the guys leaving black finger prints on the white upholstery and then becoming increasingly impatient to leave despite the 'white glove delivery' in which they say that they will set everything up. They were halfway out the door when I pointed out that several items were missing. After more back and forth it turned out that 2 items 'are still coming' and 2 items were lost by the delivery company (if I hadn't noticed I hate to think how this would have turned out). They left half of a bookshelf in the middle of my living room and left the place with debris strewn everywhere. As soon as they left I checked on the drawers on the dresser and they are all stuck, one worse than the others. I sent an email to customer service about the black handprints and the faulty dresser and the response was just that the 'new dresser was stiff' (no acknowledgement of the handprints-photos attached). In the meantime I had been looking at the dresser and noticed that it has a significant visible sag in the middle which is crunching the drawers together at the centre seam. I sent another email with photos and, this is where I realized that this company is really shady, here is their reply: "What we're seeing appears to be drawer alignment and settling, which can occur with solid wood furniture after transit and during initial placement. This type of issue is typically correctable through minor adjustment or leveling rather than requiring a full replacement, and structurally, the pieces remain sound." They offered a 10% refund for an unusable product. I could go on but you get the point.

I went here a couple weeks ago when i was searching for a new pillow. I didn't know exactly what I…read morewanted, all I knew was I wanted a good, quality pillow that was made in North America, but preferably canada. I had walked past this store hundreds of times and the bedding in the window always looked fantastic so I thought I would start my pillow hunt here and I'm glad I did. as soon as I walked in the staff were there to help, and not at all in an overbearing way like some places. the woman who helped was very knowledgable and friendly, and not pushy. she helped me find exactly what I needed and within my budget too! I wish I could remember her name! a few weeks in with the new pillow and I am absolutely loving it! fabulous staff, excellent products and Canadian! will be recommending and returning 100%! ps they sell the fairmonts bedding!

The service here is excellent. My husband and I went in after getting one of their flyers in the…read moremail and we were quite surprised by the various selection of pillows and duvets. When we asked the manager, Bonnie, whether they were having a Boxing Day sale, she said they were; so we went back on Boxing Day and we got an awesome deal on the pillows and a new down duvet. Bonnie was very friendly and she answered all the questions my husband had (he's been wanting a new duvet for awhile). He tried various pillows and we decided on a down pillows that is medium firm. I haven't slept on it yet as we just got it today but from trying out at the store, I think I will like it very much. I love the fact that these are made locally in Delta. Without the flyer, we would have never visited the store. (Advertise does work). If you are looking for a good pillow and duvets, this is the place. The staff is very knowledgeable and helpful.

Twelfth Street in New West is not usually on my radar for walking and window shopping, but it's got…read moresome pretty cool stuff if you care to look. Such as a bright orange Eames reproduction chair - hey, what is this place? It's the Banana Lab, a hidden treasure trove of mid-century modern furniture and little design-y things. Hidden in plain sight, really, as it's just across the street from a Yelper fave, Big Star Sandwich. Frankly, I'm heartened there's now another MCM-focused vintage store in town! Packed into the Lab's small space is a number of nifty teak sideboards, record cabinets, chairs and other Danish modern furnishings and housewares for my soon-to-be groovier living room. Prices compare favourably to the *other* MCM store, and the proprietors here seem really nice and friendly and enthusiastic about their wares.

I came here today for the first time as I'm looking for a dining set. The lady who helped me was…read morevery kind and friendly and helped me measure tables and chairs so I can have some reference when considering the pieces in my home. There's plenty of mid century furniture to choose from and upon inspection of some of their refinished items, they do an incredible job. Like with vintage and hard wood furnitures, some of the pieces are not cheap but they're unique and will last a long time. The other plus to this store is their kitschy (and sometimes original) art pieces and tchotchkes. I prefer this place to the shop in the Quay so I'll most likely come back as a few items tweaked my fancy (especially the sunburst table) and I'll be sure to let people know about this place.

Muji is for those who love minimalistic anything. That's me. They have all your housing items,…read moreclothe items, but the best part is their stationery. They have the greatest assortment of pens and notebooks that I love so much. This place is definitely a preference of what you like though. If you're not a minimalistic person who likes simple, aesthetic things, then this store probably isn't for you. It's also on the pricier end and you have to be willing to spend a good amount on certain things. I mainly just go for the stationery.

A very big store but the items they have in the store seems to be somewhat overpriced for the…read morequality and feel for their products. They have items from pens all the way to clothing. I didn't find anything interesting here or things that I would need. I noticed that the store is always busy.

It's huge store with wide parking lot. The problem is there is no bicycle rack. Includes me, some…read morepeople chained with the benches because there is no choice. Homesense and Winners connected in one room. I felt Homesense side is more organized and made a sense how they locate items. However Winners side made me confused a lot. For someone who wants to buy specific item, this doesn't help at all.

This is my favorite location of all of them. The have fabulous management in that if a line-up…read moredevelops they immediately get help. The merchandising is clean and accessible and way too much fun. There is always someone around to help you find something and with a smile. Wow. Who is the manager here? This is my happy, go to place for food treasures from Europe, clothes made in Europe, leather and vegan handbags made in Europe and little toys and kids books. Their seasonal merchandising is outstanding. This is the best one of the bunch and I have been to them all, usually trying to get a match for something. This store is #1 Bravo Team!!!! Which Homesense gets a complete fail? The Homesense next to me on 8th in Vancouver . This place is the very worst for merchandising and service. Staff are usually upset and overworked , the management team and coordinators are surly and very rude. There will be a line-up of 23 people and only 1 cashier with the coordinator standing by ignoring everyone. Terrifying. This store is badly in need of a management upgrade. They spent a few dollars renovating but missed the key to retailing. Making the customer have a great experience. Fail!!!!