A very big store but the items they have in the store seems to be somewhat overpriced for the…read morequality and feel for their products. They have items from pens all the way to clothing. I didn't find anything interesting here or things that I would need. I noticed that the store is always busy.

This is a pretty big store with the usual Muji items found in other Muji stores around the world…read more While I love Muji products, for its simple and clean cut lines, I am pretty stunned by the prices in Vancouver. It is jacked up by over 50%, with many doubled of what you pay in the Muji stores in Asia. If you do travel often to Japan or to Asia, it may be better to just shop there. Well, unless you intend to buy big items like furniture. Final sale items are not refundable for either cash or store credit. So think very carefully before purchasing anything. I will suggest to do a quick online price check first. Even the sale items are still more expensive than in Muji stores in Asia.

Not just good service but great products: nice to see them carry Tiger brand. A few rice cooker…read moremodels at $250, as expected. They sell kitchen stuff: dishes, thermos bottles, pots n pans and minor slippers and baby clothing. As well already have the Chinese New Year decorations too. Friendly service. credit cards OK.

STAY AWAY !!! NOT HONEST OR REPUTABLE !!…read more Our rear window defroster stopped working on our car. Reputable glass shops regularly repair the connections and/or replace the window when necessary. We called Crystal Glass and spoke to the receptionist Heather and fully explained the situation giving the year, make and model of our car. We asked if Crystal Glass could properly diagnose the problem and give us a free estimate on how much they would charge to repair it. Heather said we would have to bring the car in and one of the technicians would have a look at it and see what it would need to repair. We said we would bring it in and Heather booked an appointment for us for the next morning. We drove both of our cars over to Crystal Glass so that we could leave the one for idiagnostics by one of the technicians. As soon as we got there the receptionist Heather came out and said they would not take the time to check what was wrong and that they would not do the diagnoses and quote we agreed to. Heather is no technician and no tests, no visual inspection of connections and no diagnostics were done. They totally wasted our time and gas for 2 cars to drive to Crystal Glass and back. I poke to Nick (apparently the manager) and all he did was make feeble excuses why they did not do what was necessary to diagnose the problem. Nick then said they would replace the entire rear window, which is likely totally unnecessary, but would not guarantee any of the work. The only way it could be determined IF the whole window needed to be replaced would have been to do the correct diagnostic work we had brought the car in for. DISHONEST AND UNREPUTABLE

I called this business yesterday to ask if they are able to repair a glass vase that I broke. They…read moretold me that it's not commonly what they do at their shop but stated that they would attempt to fix it for me. I talked to Nick at Crystal Glass Canada over the phone and he was very friendly and helpful. Today I brought my vase into their shop in Burnaby and Nick repaired it flawlessly for free of charge. Thank you so much to the people at Crystal Glass Canada!

I rarely leave reviews, but my experience with this company was so frustrating and time-wasting…read morethat I feel obligated to warn others. We ordered three walk-in closet systems. One of the boxes arrived completely destroyed and contained random parts from three different systems. We contacted customer service immediately and made multiple calls over the span of two months -- often waiting on hold for hours -- and were repeatedly assured the issue would be resolved. After all that wasted time and effort, we were told that the only option was to disassemble everything and return the items for a refund -- as if they were doing us a favor. By that point, the units were partially assembled and the boxes were long gone, which any reasonable customer would expect not to need anymore. They refused to reimburse us for the packaging or offer any alternative solution. Given the amount of time we already spent trying to resolve this issue, the company should have issued a full refund without requiring further inconvenience. Instead, they asked us to spend even more time disassembling the product and arranging shipment, which shows a complete lack of respect for their customers' time and effort. Disorganized, unprofessional, and dishonest. Stay far away from this company.

Bed Bath & Beyond is closing and the reason is very obvious why. The items that they sell here are…read moreover priced. Even the on sale items, I could find at say Costco for cheaper and better quality. The liquidation sell as of now is definitely a no go / not worth the price.

Staff took forever to process transactions with a lineup of people almost out the door. Absolutely…read moreno sense of urgency, workers were sitting behind the counter doing absolutely nothing. It was quite a frustrating and disappointing experience.

This is a Homesense + Winners combined store. My mum and I had gone in to do a winners run. We…read morefound a few decent stuff that were pretty good and things we liked at a decent cost. It seemed to be somewhat of a 'cleaner' store compared to some other locations I've seen. However, having said this, the customer service is terrible! We asked the same question to two different staff. We don't think they understood the what we were saying coz we initially got the blank stare of confusion from either of them. They also need more cashiers (or the ones that are already there need to work faster or manage their time better with the customer they have in front of them

Ah where to start. I ordered over $5000 worth of furniture from accents and deeply regret my…read moredecision. Unfortunately, I have come to suspect that these guys are a semi-scam company selling seconds that other reputable sellers have rejected. The whole delivery was a disaster with the guys leaving black finger prints on the white upholstery and then becoming increasingly impatient to leave despite the 'white glove delivery' in which they say that they will set everything up. They were halfway out the door when I pointed out that several items were missing. After more back and forth it turned out that 2 items 'are still coming' and 2 items were lost by the delivery company (if I hadn't noticed I hate to think how this would have turned out). They left half of a bookshelf in the middle of my living room and left the place with debris strewn everywhere. As soon as they left I checked on the drawers on the dresser and they are all stuck, one worse than the others. I sent an email to customer service about the black handprints and the faulty dresser and the response was just that the 'new dresser was stiff' (no acknowledgement of the handprints-photos attached). In the meantime I had been looking at the dresser and noticed that it has a significant visible sag in the middle which is crunching the drawers together at the centre seam. I sent another email with photos and, this is where I realized that this company is really shady, here is their reply: "What we're seeing appears to be drawer alignment and settling, which can occur with solid wood furniture after transit and during initial placement. This type of issue is typically correctable through minor adjustment or leveling rather than requiring a full replacement, and structurally, the pieces remain sound." They offered a 10% refund for an unusable product. I could go on but you get the point.

Avoid them at all costs! Horrible customer service and they are selling stuff that they don't have…read more I bought a marble console table, they took the money right away, and there was no communication whatsoever in the next 2 weeks. I started sending emails asking what is the status of my order. They replied that they are preparing the order, it will be shipped in the next few days and I will receive a tracking number. After a few days of silence, I sent another email inquiring about the shipment. The response was that they found out the top of the table is damaged and this was their last one. Told me they will issue a refund and asked me to send them my credit card number. Absolutely unprofessional and incompetent, to the point where I wonder if this is a legit store or they are a bunch of scammers.

Came by to look for some home decor and crafts items…read more The store definitely has a lot of offer in terms of product selection, and the store is spacious with a lot of space to maneuver, unlike some other cramped dollar stores. Unfortunately the prices all seem 50 cents to many bucks more than the other dollar stores in this area.

Favorite Dollar Store. I used to shy away from Dollar Stores, but will walk out of my way to shop…read moreat this one instead of the one in Plaza 88. This is more like a General Store than Dollar Store. Staff are helpful, friendly and they have just about everything you need. Give em a try.

Terrible customer service, they don't take responsibility at all. We bought an expensive curio, and…read morewe signed for the final sale (which is totally fine). But it came with the significant deficiency. When we came back to the store, a rude woman at the counter told us it is not their responsibility and sent us to the manufacturer. In Italy. The manufacturer asks us for the service agreement number which we don't have. A biggest ripp off and no solution from the store

Today I've been there,Antony one of the sale person was awful and angry with all the customer …read more He doesn't have any sense of humanity .