There are a lot of good doctors and a lot of bad doctors, but Dr. Luzzi is an outstanding…read morepractitioner who checks all of the boxes. He is a superb diagnostician and technician with a great bedside manner. His staff is a happy crew that makes you feel like you are the most important patient ever. I really like Dr. Luzzi and you will, too.

Excellent bedside manners, amazing recollection, and great communication. His Staff, Amy, Rachel,…read moreall excellent communicators. Have you ever heard of a doctor where you call and someone picks up and you talk within minutes, and get phone call back on a better-than-timely-manner? Dr. Luzzi is exceptional.

Dr. Kapila not only did surgery on myself several times, he also did a tonsillectomy on my…read moredaughter. I find him and his office to be kind, compassionate and efficient. No one can even identify the scars from my multiple surgeries.

This man is an amazing doctor. He not only diagnosed a pretty serious sinus problem I suffered from…read morefor some time but he surgically corrected it in May 2022. So if you need an ENT schedule an appointment with this doctor and his practice. He is not only a great doctor and surgeon but he is caring and sincere. Thank you Dr. KOKLER again and again. N B.

Dr. Jacobowitz's demeanor is very comforting and patient. His competence is shown by the fact that…read morehis treatment has been truly life-changing (positively) for me. I highly recommend Dr. Jacobowitz for sleep-related issues.

I travel more than an hour to see Dr. J. You cannot find a better or more competent and caring ENT…read moredoctor. I've seen many, but none compare. He took his time to fully evaluate my problems and was patient in trying several methods to analyze what worked best for me. I did have surgery with him and, again, he and his staff are the best of the best. Highly recommend him!

When I went to get my ears cleaned last week at another doctor in Poughkeepsie, my ears got really…read morebad and the experience was terrible. However, although my last appointment here was years ago, having had that horrible experience in Poughkeepsie, I marched myself into this office. I knew I had a pleasurable experience and one I never have regretted in the past, and still don't regret having had yesterday. Although we headed in for 2:30pm, it took the office staff a few minutes to clear away other guests from the one office window, but you could tell they were working diligently. They noticed us promptly, but having seen no sticker supporting Fidelis Medicaid Managed care, we asked. It took them a few moments to respond with yes. (At that point, they had another guest, but a few people who were following me were pressed for time and had to head out.) When I finally got up to the front of the line and was assisted about 5 minutes later, they just "magically" had a 2:30 spot and they told us that I'd be the next person in as soon as the last man in came back out. Although the man that "came out" never happened when I was there, after I signed some papers and wrote up a new set of papers for their files on me, the nurse called me in. (That whole process took until about 2:50pm.) Upon sending me into the exam room, the nurse started to look through the paperwork and having noticed that I was a big Yankee fan, she promptly got to telling me a story of who came into the office - (the main current clubhouse manager who was the former batboy of the New York Yankees) - (THAT GOES AGAINST HIPAA!). She didn't discuss the appointment or the reason why they came in, but having heard who came in was enough to say she wasn't following HIPAA rules when I mentioned how my email is so devoted to being a die-hard Yankee-fan! (She misunderstood my at-sign (@) as an "e", but whatever floats her boat, will work for me.) I forgot to write down some of my other allergies and I mentioned them. She understood when I told her just how bad an allergy I had towards steroids were, but I had forgot to mention my allergy towards caine-group meds. However, as I was talking to her, the doctor came waltzing in. I talked to the doctor in person. He asked about what brings me in, and I explained my problem with Dr. Borress' experience last week (mentioning this doctor's experience with my ear cleaning explained in this set of back-to-back reviews due to complexity and length of review: https://www.yelp.com/biz/ent-and-allergy-associates-poughkeepsie?hrid=jFnxP4Z8XuujyNPkj3E1qg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) ). He promptly got to work; he checked the ear that wasn't presenting a problem, but found only a tad piece of earwax still in the ear that he brought out. In the other ear, he checked and had to scrape quite a bit more and then had to use an ear-vacuum to remove the ear wax. While it didn't beat the ear flush from 2000, I can actually hear again without the trouble of ear wax floating around in my ear which was making things terrible to hear. Things are no longer bothering me, but it is annoying to have to go through such length to get my ears cleaned out after a terrible experience. Thank golly he's still in business after such a length of time I thought he'd never be here anymore.

Such a wonderful doctor. I went there recently with numerous problems. He removed an old dried up…read moreblood clot from my ear, and cleaned both. He then did a nasal endoscopy, and sprayed some medicine in there. Wait time was minimal, and the receptionist was pleasant. He put me on a medicine for 6 days. No return visit was necessary, and all my problems have cleared up.

Doctors here are pretty good. They have two convenient locations in the Hudson Valley with…read moreappointments being taken in immediately 99% of the time. If you make an appointment and show up on time, you won't wait long at all -- if you wait. Doctors don't seem to make rushed decisions in treatment and normally prescribe treatment before suggesting anything major.

I agree with Eric. I needed something to be looked at and other places were months and months wait…read more This place got me in and I didn't wait forever ! BTW they cured me of this annoying thing. Front desk girl is easy on the eyes too :)

Dr. Payman intentionally caused me physical harm at his Poughkeepsie office. Dr. Payman wanted me…read moreto stop returning to his office with a hearing loss in 1 of my ears. Instead of helping me find secondary care, Dr. Payman preformed a in office surgery on my right ear that had no medical proof that an ear tube was needed at all. Dr. Payman placed the ear tube incorrectly inside my eardrum which caused me pain and suffering and permanent hearing loss. After returning to his office for months and complaining about the pain and hearing loss from his botched ear tube placement, he finally pulled the tube out of my eardrum. Although Dr. Payman's damage to my eardrum was already done. A month later at a new ENT doctors office, I was told the doctor who placed the tube inside my right eardrum, over-cut my ear drum as much as 3x larger then a eardrum needs to be cut for a eartube. This Doctor is Insane,

I've dealt with a number of the staff at ENT at several of the locations and have never had…read moreanything but an excellent experience! I've honestly left several appointments thinking that I'd want to work here. From allergies to throat issues to the diagnosis of a tumor, the folks at ENT, from schedulers to physicians, are always extremely kind, patient, and knowledgeable. I have recommended this practice to friends and recommend it to anyone with ENT/allergy issues.

If you're looking for bedside manor or compassion. This is not the place. From the stone faced…read morereceptionist to the miserable intake to the unfriendly Doc. Never again. They all seem very thorough. Especially about copays

I had a surgery 9 years ago for my Chronic sinus infections by Dr Gordon. He did a great job and I…read morewas sinus free for about 2 years which was great. But unfortunately for last few years the sinus infections are back. Anyone who suffers from this knows they suck! So I went yesterday for my appointment and the staff are great. I called when I got there as that's protocol with the whole pandemic. They have hand sanitizer and of course a mask is a must. Wait was not that long. The doctor I saw Caitlin ( who I never met) was very Thorough and great. She looked in my sinuses and told me what I need to do going forward. She suggested another antibiotic as I've had sinus infection for 2 weeks now and also Blood work to be done and then a Cat Scan that I scheduled. When I go back in March, I will see Dr Gordon and after my results we will go from there. If you suffer from sinuses like I do, this ENT Facility is definitely the place to visit. They are very nice and understanding. I'm glad I finally went back!

HORRIBLE HORRIBLE SERVICE!!! Had an ear infection, needed to see an ENT, 1st available Appt, with…read morethis office was 3 weeks out with a PA not even DR....fine, is what it is took appt, day prior they cancel on me saying the PA got sick.... next available Appt when .... Addl 3 weeks out .... was very upset still took rebooked appt.... Day prior ... what happens.... Appt cancelled again .... Obviously not a serious office and not looking to retain or get new patients.... Could be the best doctors or office in the world will never go back or recommend!!! I can not believe a professional office has such poor service!! Shame on this office and staff!!