Amazing service, great communication, piked up vehicle in excellent condition cleaned in and outsideread more

Had a repair completed 2 years ago .. work seems to be done properly. Received a lifetime warranty…read more Pretty happy Fast forward to today the work they completed has deteriorated, wasn't worried initially as I had the Warranty, Stop in today and spoke with Peter and he proceeded to tell me the warranty was not available Pretty sad when companies don't stand behind their work and there promises

Hey! I was shocked when I found the royal auto had only one…read morestar here. I had my car fixed from royal auto last week. From the price to customer service, royal auto was perfect and I couldn't say thank royal auto enough for everything they've done. These guys are awesome!!!

I was told the car would be done in 3 days, and it took 5. I was told that it would be polished,…read morebut it wasn't. Like many, and thankfully not all businesses, what they say they would do, and when it would be done, didn't match up, and no effort was put in to make up for their lack of honesty. I would NOT recommend anyone use this body shop, despite having some good reviews.

Wow DO NOT take your car or truck to herbers for any repairs. After accident my 2023 gmc 1500…read more was dropped off on November 4. After the damage estimate herbers told me it would be approximately 3 weeks until my truck would be complete. So I figured I would have my truck back in a month. So today is day 77 and I still don't have my truck yet. I'm not impressed. Communication from herbers has been horrible as they never communicated with me to give me any updates on the completion date. Whenever I contacted them for an update they told me with attitude that they were waiting for parts. A 2023 gmc 1500 is a common truck and should not take 11 weeks to get parts and complete repair. My insurance company contacted me today and told me repairs should be completed tomorrow. Now that I've waited 11weeks to get my truck back I'm really worried about the quality of the work because they don't seem to care aboit their customers as long as their insurance repair dollars keep rolling in. If your insurance company tells you to take your truck to herbers don't listen to them and find your own body shop to go to and hopefully you won't have to wait almost 1/4 of a year to get your truck repaired.

I took my vehicle to Herbers South side to repair . I took three weeks to get the parts in which I…read morecan appreciate but the tech lost my lock nut for the wheels and they decided to just put a normal nut without telling me that's what they had done. Plus, they did not put back all the trunk stuff leaving a complete mess. Never again will I have Herbers repair my vehicle.

Greatly appreciate the honest assessment for the body work repair and the completion of the work…read more It was right on schedule. Good price (in relation to other estimates we received). Professional service from John and his crew made our choice of using Freeway Auto Body an easy decision. Best regards, Al McCalder, Sherwood Park

Have had our 2008 Corolla repaired twice at Freeway in the past three years. Both times the…read moreservice was friendly and professional. It is so refreshing to find an auto body shop that goes out of it's way to make the experience stress free. Way to go Freeway!

Update from 2020. Refund was issued as discussed, missing part was installed. Also they warranty…read morethe work with a lifetime guarantee. Noticed a few weeks later there was an issue with an edge of the bumper not staying flush with the body. Took it back in, but they were not able to look at it immediately so I had to leave it for the day. The fix was completed with no additional charge, (bumper retaining clip hadn't connected correctly) . Work completed is good so far. Communication of the decision to modify the scope of work is where I felt let down. Service is definitely solid A-OK. They stood behind their warranty, and the work has stood up during the past year.

I was really impressed with Fix Auto Downtown. Everyone I dealt with was professional and…read morefriendly. My car was side swiped from front to back and now it looks amazing. I was concerned that the one side would look fantastic and the rest would be dull, especially because it's black. I'm not sure what they did but it looks brand new, inside and out. It's obvious that they take pride in their work and care about their reputation. I would definitely recommend Fix Auto to any one that wants their car fixed right.

This place is incredible. Amazing staff, friendly service and top quality work. 10/10.read more

Went in with my 2018 RAM 1500 to paint and fix damage on roof and front bumper. The work and…read morecustomer service was excellent. Even said to go back free of charge for a little bit of glue on an unrelated service. The work on the roof and bumper was excellent. Great service and great shop. Customer service is superb!

Save yourself a headache and never ever come to this business to get any work or painting done on…read moreyour vehicle. My car had to be repainted over 4 times. From drips and runs, flakes sealed into the paint to huge chunks of paint peeling off. This was only part of my experience. The other end was the terrible, terrible customer service. Good luck getting someone to answer a phone here. Ever. The owner is also the most condescending nickel and dimer I have ever met. I had my work started on my car in December, it's now June. That's how long it's taken for them to finally rectify the paint job and other work. It's still sub par, not completely happy! Just save yourself the time and money and go to a better shop!

Took my Audi in to repair a cracked bumper. They did a fantastic job at a reasonable price and…read moreeven had the connections to replace the 3M as well. Also sent another car there that I had kind of "hit" and Roman was more than helpful with how to deal with that situation while I was out of town. He was up front and honest about how the repairs would go and gave me his best price. The only reason I did not give it 5 stars is their business line is almost NEVER answered.

Extraordinary customer service and quality work. Took my car in for a repair and repaint of a…read morescratch that ran almost the entire length of my vehicle. The vehicle was returned to me with an impeccable paint match, AND the interior had been detailed to the point where my husband thought they had actually replaced my floormats. This level of service and work cannot be overstated. They went above and beyond. Teams like this deserve to be applauded, and I hope they are treated as well by their employer as they treat their clients. Given that it's an autobody repair business, I hope I don't see them again any time soon, but I will definitely recommend them at every opportunity. Well done!

After shopping around for hatch and back windshield replacement, I stopped at CNS Reflections for a…read morequote. Andy took the time and explained what needs to be done in a way that could understand. I was quoted two options, and I selected the lower option. I received an exceptional experience there and the best customer service I could have hoped for. The mechanic accidently replaced a part that wasn't included in the quote but needed the repair. I wasn't even charged for the extra work which made me extremely happy and relieved. I recommend CSN Reflections 100% to anybody looking for trust and quality bodywork. Thank you, team!