Competitive quote for front drive shaft axle replacement received in less than 24 hours…read moreWork quickly completed. Shuttle service much appreciated Clean organized friendly facility

I brought my car to Christian Brothers Automotive for a single issue. They performed an inspection…read moreand gave me a list of recommended repairs totaling over $3,200. Trusting their expertise, I approved about $2,000 of the work. I declined their "urgent" $538 rear brake pad replacement because shortly afterward, a dealership inspection found all four pads were at 7mm and healthy. When I questioned Christian Brothers about this, they only offered to "re-measure" them. They also overfilled my engine oil by about half an inch above the maximum mark on the dipstick. When I brought it back, they corrected it but initially told me the overfill was "fine." The biggest issue happened after I paid them $240 for a coolant flush. Before their coolant service, I had no check engine light or thermostat issue. 2 weeks after the flush, my check engine light came on with a thermostat-related code. I got a second opinion and was told to check the coolant level because an improperly performed flush can leave air trapped in the cooling system. When we opened the hood, the coolant reservoir was completely EMPTY. I brought it back to Christian Brothers and showed them the empty reservoir. Instead of investigating whether their coolant service had been done incorrectly, they argued that the engine had simply "used up" the coolant. They then told me the thermostat needed to be replaced and wanted to charge me over $500. I did not replace the thermostat. I demanded they complete the job properly and fill the coolant reservoir to the proper level. I have now driven the car for about a week and the check engine light has completely gone away and has NOT returned. So, in my experience, they performed a coolant flush, left the reservoir empty, a check engine light appeared afterward, and then they tried to charge me $500+ for a thermostat that did not need to be replaced. Correcting the coolant level resolved the problem. Christian Brothers is NOT a cheap shop. Their prices are extremely high for most services, while the quality of their work and accuracy of their diagnoses have repeatedly been terrible and incorrect. Wrong about the brake pads. Overfilled my oil. Performed a coolant flush that left the reservoir empty. Then tried to charge me for the resulting problem instead of correcting their own work. I have completely lost confidence in this shop. I would NEVER return and strongly recommend STAYING AWAY. Get a second opinion before approving any expensive or "urgent" repair they recommend.

my car broke down rich help me out no BS solved the issue and got me back on the road. great…read morecommunication with explaining the situation and what needed to done . will be going again for all my automotive services in the future. highly recommend this shop

I needed them to replace my radiator in my 2000 Honda Accord and everything went well and easy…read more That's always positive when things go easy and smooth. The price was reasonable and the service took the amount of time expected. I'll be back for more service work on my other old car.

I dropped off my truck @ Adams Auto this week. The service I received was outstanding! They were…read morehelpful and professional on the phone and in person. The truck had been shaking when braking downhill. The work was done in a timely manner and at a very high quality. The price was very fair. I was not made to feel like my truck needed more work than what was actually necessary. I would say that Trust is the hardest thing to find when needing an auto mechanic. This is the third time I've used Adams and they've got my trust! Five Stars! Well done guys!

Finally a mechanic you can trust! Very competent and good…read morepricing. Owner Anthony friendly, helpful and communicative. Discovered through customer recommendations. Will not take my Mercedes and Toyota anywhere else.

This shop stayed with an air-conditioning problem that I was having until they got it right. There…read morewere a number of difficulties presented to them and rather than force their way through with OEM parts, they actually went to my automobile, manufacturer's part manufacturer, original equipment, and got the job done well and all along the way they were courteous, informative, and exceedingly helpful. Very few times in my life, have I experienced such dedication to excellence and commitment to customer service and satisfaction.

Been going there for years for all our vehicle repairs, old and new. Never had a problem. Very…read morehonest and knowledgeable. Would not go anywhere else

We have been going to see Shawn for a few years. Friendly and very through service every time. His…read moreprices are less than others and he always gets the job done. I can wait for oil changes while walking to town to grab a bite. We trust him with our two jeeps and have recommended him many times to others.

Shawn responded to detailed problem when others simply ignored me. Very helpful & ready to hire…read morewhen one last Hail Mary hack solved the problem, Will definitely call Granite Alley for my next repair.

I chose Whiskey Row Auto because of their five-star rating from other customers…read more Dan is a very professional and friendly auto mechanic with 30 years experience in the industry. I took my Chevy Traverse to him to replace the alternator and serpentine belt, which is a nightmare if you do not have a lift and all of the tools. His price was $700 cheaper than what the local Chevy dealership quoted me. My appointment was for 8:00 a.m. and I arrived at about 7:30 a.m.. He was ready to go, and drove my car into the service bay and immediately started working on it . He completed the job within the time specified and backs his labor and parts with an outstanding warranty. His shop is clean and organized. If honesty, integrity and professionalism are what you're looking for, then I highly recommend you give Dan a try.

I asked for a price quote They offered me a great price and…read morewere willing to accommodate me and gave me prices for both using my store bought parts or using their own parts As soon as I described the issue Whiskey Row Auto immediately knew that it was a simple fix and shared information with me freely Genuinely amazed with their customer service and willingness to help combined with a fair price If I have any issues Whiskey Row Auto will be the mechanics I call for help

This will be the first review I've written without actually having any services done. This shop has…read moregot to be the most honest automotive repair shop I've been to. I brought my 1962 Nova that I just purchased off of marketplace in for a few things to get it safely running on the road. Eric gave me a call about 2 hours later with some pretty bad news. Unfortunately I purchased a pretty bad apple that would take thousands of dollars to get it safely operable. He totally could have taken my money and did the minimum what I thought was good enough. After he walked me through everything this poor car has issues with, I am so thankful for his honesty and genuine care for anyone driving the car. I will absolutely be bringing all of our vehicles to Eric and his awesome team of mechanics for any future needs.

I brought my 1972 Ford F\-250to Action Auto of Lake Forest expecting professional care for tire…read moreinstallation and AC work. Instead, my truck was ignored, damaged, mishandled, repeatedly delayed, and ultimately returned in unacceptable condition. IE not the same as I brought it to them. On the first visit, Action Auto damaged the right front fender so badly enough that it had to be removed and hammered back into shape. The brightwork was also distorted all of which they had not explains to how the incident happened, trying to claim it "arrived that way." For a shop entrusted with a classic vehicles in Orange County, that level of carelessness is completely unacceptable. What should have been a relatively straightforward job took six weeks. The truck sat for roughly a month "waiting for parts" accumulating dirt and grime and time on a deadline as truck was being shipped overseas. Then came the wheels. Action Auto outsourced the balancing and powder coating but apparently never bothered to verify that the wheels were true. They weren't! The wheels were mounted with an absurd amount of balancing weight, and the defective, out of round tires apparently weren't questioned either. That's not quality control, that's simply putting the problem on the customer's truck/vehicle and hoping nobody notices. After having the truck properly sorted mechanically by Saddleback Auto in a previous visit to Action Auto, I had to send it back to Action Auto because of a bad AC compressor they installed, belt slap from the compressor, and the botched wheel work. They kept the truck for another month, then tried to make me responsible for half the cost of repairing the wheels, wheels they had outsourced and failed to properly inspect in the first place. And the final pickup was unbelievable: the horn unit had been destroyed, the air cleaner was sitting in the truck bed, and the truck that arrived at their shop immaculate was returned absolutely filthy! Had I not shown up when I did, the truck apparently would have been sent back to Saddleback Auto in pieces, most likely with the blame being shifter to me. This wasn't one unfortunate mistake but a series of careless negligence. It was a repeated failure to properly handle, inspect, and take responsibility for a customer's vintage vehicle with attention to detail and preservation. If you care at all about your classic car or truck, my experience gives me zero confidence in leaving any vintage vehicle of any significant value, originality or rarity with Action Auto of Lake Forest. Six weeks the first time. Another month the second time. Damage to the truck. Defective and sloppy work. Outsourced work that wasn't properly checked. More damage. A filthy truck returned. And then an attempt to pass part of the repair bill on to me. Never again!

As a TESLA owner, this placed SAVED me!…read more I was at the Shell station around the corner and was trying to air-up my rear tire and instead I was letting air OUT of my tire!!!! The lady at the Shell station suggested I head around the corner and I'm so thankful I did! They saw I was flustered (and of course today is the one day I can't get in touch with my husband) and helped me out. The nice young man got all my tires where they needed to be. Thankful for kind people

Great hometown service, everything explained properly and all concerns addressed. The service and…read morequality of work is one of the best places I have been to. The price for n oil is good price but Nick let me know what kind of vehicle you have. Mine did not require full synthetic I was able to use a blend. Definitely recommended and will be back in 5k miles !

Josh knows what he's doing. Twin Lakes is an honest and…read morefair automotive service company: Good value. They handle simple things like oil changes & lub jobs as well as major components replacement. I'm having my steering gear replaced next week. I trust Twin Lakes Auto Service and you will too. Twin Lakes is very busy so make an appointment. Tib Thibedeau

While visiting friends in Prescott, we took our Audi A6 to Twin Lakes Auto to have the rear brakes…read morechecked because they were making noise. Josh and Jen were amazing. Not only did they find our brakes were fine but found the cause of the noise. It turns out we had a screwdrive kick up from the road and was scaping the inside of the wheel. Josh said he had seen a lot of things but never this before. We were treated so well. I would highly recommend you take your vehicle to Twin Lakes Auto if you need any automotive service. They are such great people and will treat you fairly and provide such value to their clients. Can't say enough good things about Twin Lakes Auto Service

I had an excellent experience with Prescott Import Car Service. I stopped by Monday morning to…read moreschedule an appointment for my daughter's VW Taos after the check-engine light came on. They promptly took the car in, explained they would run diagnostics and would call me with an update, which they did. Alex clearly explained the issue was the EVAP air flushing valve and they would need to order the part. I was originally told it would arrive by Thursday, so I was pleasantly surprised when they called Tuesday to let me know the part had already arrived, the repair was complete and the car was ready for pickup. The entire experience was top-notch. Everyone was professional, communicative, honest, and efficient. They kept me informed throughout the process and completed the service much faster than expected. I would absolutely recommend Prescott Import Car Service to anyone needing reliable service for their import vehicle.

Great local shop! Corrected a botched repair from another shop. Completive pricing and timely…read moreservice.