Amanda should get an award for outstanding customer service! I have been there several times and…read moreshe's always so friendly, eager to please, willing to go the extra mile, and educate you! Kudos to you, Amanda.

Everyone at this office is top-notch! I ended up at the wrong office and was a few minutes late,…read morebut all was OK. It's my go-to place for my vision needs!

Pleasant experience all around. Love Dr Gillow. The staff is friendly and accommodating.read more

Wife bought glasses here today, almost $1000, Salesperson…read morewas on her like glue. Imagine they offer no insurance just for a $50 fee for the frame only. Run don't go near this place

It's wonderful to have a local eye doctor you can trust Very…read moreprofessional, reasonable prices and quality eye care The doctor actually goes the extra mile to make sure your glasses fit and have no issues before leaving 10 stars

Dr Dowling and her staff are great. Best eye exam I've had in years. Got questions answered and…read moreeverything explained and a great pair of glasses.

You would think after building that new location they could afford to put handicapped doors in?!…read moreIt is a struggle when you have someone in a wheelchair to get through 2 sets of doors that do not automatically open! It's a rare occurrence that anyone help you when they see you struggling. It is a place that sees a large percentage of seniors and it seems logical that they would make it a little easier for them!

Everyone was so nice I really appreciate Dr Payne and all his staff Rose,Angie, Jessie,Keil and…read moreall the staff the kindness and personal attention was much appreciated..I would recommend Pocono Eye in Brodheadsville PA to Everyone ..Thank You Pocono Eye

More fees in the mail? Everyone I dealt with was wonderful, glasses are good and I thought my…read morethree visits to get my glasses was normal and fine. However I received bills in the mail for things that we're already paid! There's a $20 charge they gave me for my insurance which is possible I'm not complaining so much about that. But there's another charge for revisit with the eye doctor which I originally was told was part of the original service and expense. So I don't believe I'll be going back because I just can't deal with these extra expenses out of the blue. But if you have money and not to worry about spending a little extra, people there are nice, glasses are good quality.

Poor selection of garbage frames. Literally had 5 pairs of glasses fall apart in 2 months time. I…read moream not careless with my glasses as I need them to see. Yes, they replaced them free of charge every time, but I shouldn't have to deal with glasses falling apart once a week. Last time (2 weeks ago) they had me pick a different style and brand of frames, and these too fell apart. Again, I do not abuse my glasses. Never had an experience anything like this before. Skip their junk and go anyplace else

I am a new patient to Dr Ahn's office at Horizon and he did a laser procedure to remove my scar…read moretissue from a cataract removal two years ago . Let me tell you I will definitely keep him as my new eye consult for the future , especially to care for & treat remaining cataract in my left eye when the time comes for removal . He and his staff are so friendly and they keep the office clean . Thank you Dr. Ahn for your amazing work , I can see without cloudiness this morning out of my right eye and feel so joyful !!! PS this procedure was quick , my eye was given drops then I had to wait for 20 mins for dilation then the laser part took around 30 seconds of zaps and my hubby drove me home . That was it !!

Dr. Ahn is easy to speak to and very straight forward. Didn't want me to try too many different…read moretypes of medications to make sure my infection was under control with each step. Very efficient office visit so my lunch break was all I needed to see him even in the middle of the afternoon.

My wife got up and said something is wrong with her eye.we when to our eye Dr. and he said she had…read morea torn Retina this was at 3 in the afternoon.He call DR Barone .Dr Barone say to come rite over.We got there at five and he said the same.He did surgical the following day at four in the afternoon. He did this because we were going away in two days. The office staff and all the people in has staff were Vere helpful and the Dr was very freindly and did a very good job

Used to be really happy with this place, but after they changed ownership things have really gone…read moredownhill. Got new lenses back in September. Was told I owed $XXX. Bill was paid. Not the slightest hint of possible future charges. Was told I owed a specific amount and the transaction was done. Now months later I'm told I owe an additional $150. Absolutely ridiculous. And to make matters worse, Northeastern Eye Institute absolutely refuses to discuss with me. I've been given the run around and ignored. Was told on the phone I'd get call backs. No calls. Tried to message via facebook and their website. No surprise no contact there either. My family and I had been going there for years, but we will not be returning and definitely not recommending.

Overall appt was fine, but then I received a bill for $50 after I was told my routine eye exam…read morewould be covered under my insurance. The $50 was for "contact lense fitting" aka a new prescription of the same lenses I already use. When I tried to clarify this with the business office, I was met with an extra rude lady that stated that charge is for a new prescription. I've never been charged just for getting a prescription before. Will not be going back to this office, they are scamming people.