quality pieces you will get what you pay for…read more tasteful and classic. I have been an Arhaus customer for twenty+ years. I still have my first table from the old store in the flats that I bought back in the early '80's. Since then I have bought a total of six couches from them for a business that shall remain nameless in this review. I assure you though, they are used often. I just replaced the original couched that had just under 15 years of use. And they wear like iron. Even after 15 years, you would hardly sink into them. I made the mistake of buying a couch for myself at Value City furniture 9 months ago. Within 3 months, you sank to the floor. Uncomfortable and creaky, I hated it. Yep, lesson learned. Cheap is cheap. Going to the Crocker Park store was a pleasure. They had a great sale going on, and I bought 2 new couches. Christine the saleslady was helpful without being intrusive. No pressure. The only glitch was one of the couches delivered was not the correct piece. Within hours, an Arhaus truck showed up with the correct piece. Great customer service, and great quality product. Highly recommended. Carry on.

My husband and I were looking for a smaller yet slim, comfortable recliner with an up to date and…read morenot super oversized design. We found it at Arhaus. Our sales associate Lisa was super helpful, from the ordering process, to delivery, this company and Lisa were top notch. We received our beautiful Alex lounger with upgraded Bull Stone leather in the 10 weeks promised. The communication from the company and the delivery company NY Berger were top notch. We received our timely updates via email, text messages and phone calls from ordering to delivery at our door. We would highly recommend this company and are excited to use them again should we need home furnishings.

Love this place!!! It's been years since I visited an Ollies. We had gone in just to kill time as…read morewe waited for another store to open. Quickly I found some really nice books for the kids. Many of the books have music, drawing pads, etc. They have books of every type, fiction, non-fiction, cookbooks, novels, history and so much more. The sale on K-Cups are really good. I couldn't believe how they have Keto, Organics, Atkins to name a few. I was shocked that they had bags of BLACK WALNUTS you know how expensive and rare these are to get. The bags are 1-1/2 cups for under $2.99. The have light popcorn and buttered 3-pack for .99 cents. Sofa pillows, rugs, wall art / decor, frames, lamps, curtains for your home. I only got through 2/3 of the store and I decided it was time for me to go as I had many items in my cart. I did sneak a peak at the other side o did not visit and I did see some outdoorsy clothes, like Mossy Oak. Although I know I picked up some really cool clothes, books, snacks and such I felt that I really racked up a big bill, to my surprise when the cashier told me what the total was it was way less than expected. Score!!! If you like the store and you are visiting for the first time sign up for Ollies Army card. It's just a card that you can use in each of your visits that accumulates points for future discounts. Just remember to complete the sign up on your phone or computer. They gave me a 15 percent discount on next visit. That's a great discount on there already low prices.

I visit OLLIES in OAKWOOD every 6 months to stock up…read more Today I got over $200 of merchandise for only $74 ! They have several aisles of food products I found lots of healthy stuff Including giant tin of premium coffee for only six bucks My only complaint I boycott products from China due to safety and quality OLLIES has a ton so I Always read labels The store is a giant warehouse Including haed to fund items and... 100s of books Luvvv it!

Northeast Factory Direct has been a blessing to this community since they opened! We have purchased…read more2 bedroom sets and our outdoor patio furniture from the Macedonia location. Everyone is friendly and helpful. I went in as a representative of our local high school PTSA in mid-November and asked if they might consider making a donation for our teacher's lounge at the high school. We are trying to give the staff there a boost and, of course, are always very budget-conscious. Natalie walked around with me and offered a couch and a coffee table that worked perfectly. Northeast Factory Direct offers a great selection, wonderful staff, and they are a fantastic community partner!

​Headline: Great sales pitch, but atrocious delivery and non-existent management support…read more ​When you spend thousands of dollars on a major purchase like a hot tub, you expect a baseline level of professionalism and customer care. Northeast Factory Direct completely failed on both fronts. ​The Delivery: My delivery window was scheduled between 8AM and 10AM. Nobody called to give an update. After waiting around, I finally called them myself, only to be told they were stuck on another job. They didn't bother showing up until 2:30 PM. Worse, when the hot tub arrived, it looked like it had been sitting uncovered outside--it was filthy, full of dead leaves, dirt, and actual footprints that I had to clean out myself. ​The Product: Once cleaned, I tried filling it up, only to find water pouring out. I tried a second time, and it leaked again. A maintenance tech finally came out and discovered a crack underneath the unit. A brand-new hot tub, delivered broken. ​The Customer Service: Reaching the store by phone after the sale was practically impossible; it took days just to get through. Frustrated by the lack of response, I drove to the store in person. I was told management was not available, but that someone would call me back the next day. That call never happened. ​While the maintenance team eventually did their job and replaced the cracked part the following Monday, management has completely ignored the situation. ​They are attentive when they want your money, but the second there is a problem, management disappears. You should not have to chase down a company and scrub footprints out of a brand-new tub. ​ Just reiterate, getting anyone on the phone after the purchase is nearly impossible. I had to physically drive to the store just to get answers, only to be promised a callback from management that never came. While a service tech eventually fixed the broken part, management never reached out to apologize or resolve the headache. Great service when taking your payment, zero support when things go wrong.

I find furniture shopping a chore. I'm never sure if I made the right choice... on color, styles or…read moresizes.... and furniture is a long term investment! After months of shopping, leaving overwhelmed and discouraged ... i stumbled into Levin last evening "just to look" and hit the jackpot meeting a Decorating Consultant named Catherine Dodson. Catherine listened to my story, asked questions to better understand my needs and tastes... she even grabbed swatches of my exact paint colors to show me how it would look. It was fun, exciting and stess free! What a great experience. I can't wait to tackle the next room now...!!!! Thanks Catherine, you are a true professional and great person.

I love Levin. I went to the Avon store and to the Oakwood store once. I really am happy with…read morefurniture I got there.

Ordered a custom desk during 2020 with the shift to working from home.  Had a wonderful experience…read morewith CVCF and my desk is just beautiful.  I had the desk delivered to me in Chicago and the installation service was excellent as well.  Its been almost year using it, nothing has went wrong (its a standing desk so has moving parts) and the high durability of the wood has resisted scratches

I ordered a custom door as entrance to a professional pilates studio in my private home. Zach…read moreSchulte was so willing to work with me with both the 8 ft. design and patience in paying for my endeavor. When ready to pick out the wood, I as able to select the wood in Middlefield. He offered suggestions on the epoxy color that was to be the "river." Also, couldn't ask for a more efficient install. It was quick! His recommendation looks perfect in the entry. Quite an impressive and breathtaking entry for my customers!

Nice, clean resale shop. All monies go to the Habitat house building projects. I was here to…read morevolunteer again with a group. We priced hundreds of cabinet knobs and checked donated lighting. Then we went out to the floor and straightened up the home improvement area. If you want something that you don't see ask someone. It may be in the back where extra items are waiting to come out. Different was the room for housewares with plenty of space. Brand new items are all bedding and rugs. There is a paint section with brushes and supplies. All paint cans are new and unopened. Manager Bob was very helpful and informative. We'll definitely do this again.

I visited this location and much preferred it to the larger, more expensive Restore located on…read more110th St. The North Randall store is much smaller but unlike 110th St. North Randall had a good inventory of used doors at a fair price. The lady working the main desk was very nice and I appreciated her going out of her way to say hello and smile. Prices are much better at this location and they also had a lot of used furniture. I don't remember if I bought anything aside from a few used doors; I may return when I'm back in the area.

Don't guaranteed a SET delivery date time (window) of 1-3pm. Then to just be told at 4pm (items…read morestill not here) when you call into CSR that the time frame given is an estimated time. Just say all day! Vacation day lost, a work day income, OUT THE DOOR. Figure it out VCF. You're running a monkey business over there. I only gave 2 stars because I like the furniture piece I got, for the value, and need in our temporary condo! Customer service is just as golden as the product you sell, if not MORE. It's now 6pm and it's still not here. We attempted to call our location and could not get through to any of the three phone options. When it seemed like someone did pick up, they hung up and disconnected the call. We should not get charged for this delivery. I will update this review with the end result. Here's the END review: VCF is the worst! Not only did the tracking indicate it was on its way, and when we refreshed the tracking to verify the time.. it bumps the delivery window out again another few minutes! I FINALLY got through to the option 2: delivery info line, to be put on hold, then told We are sorry.. there was "A GLITCH" and it appears that your inventory was not loaded on the truck!@&$!?!$&&! HAD THE ENTIRE order REFUNDED ... we will take our hard earned money somewhere else!!! And pay more!!! Okay... THE FINAL, FINALE! Went to the location still annoyed.. thanks to the fiancé insisting to go there .. and our wonderful (professional) sales associate, ROBERT GONZALEZ was most helpful. He was very polite/Empathetic/understanding.. and took the reigns again, delivery will be GUARANTEED BEFORE NOON tomorrow, and they are knocking off the delivery charge. Thank you, Señor Gonzalez! One star bumped back to two!

The delivery drivers are unprofessional was in a rush did not sit my furniture up properly the…read morestore is great

We needed to furnish our new home and Barbara met us and helped us figure it all out so it looks…read morebeautiful, just what we desired while listening and thoughtfully considering our needs (budget/kid/dog friendly). This was a large purchase which could have been stressful but Barbara made it enjoyable and fun. She really took the stress out of it and helped us immensely! She had a lovely story about every piece she chose and why and showed us lots of options and materials and was carefully to measure and make sure everything would fit. The delivery men provided white glove service very careful and paid attention to detail. I would recommend this story to anyone in need of furniture and esp Barbara. She picked out some window treatments, rugs, tables, chairs and couches and artwork and we love it all. She even labeled our home as a "treehouse" and now we feel very cozy in our well appointed treehouse!

I wanted to express my deep dissatisfaction with the purchase of a custom dining room table and…read morechairs I recently purchased from Leopolds in Brecksville at a premium price and what I expected to be a high-quality product was delivered damaged in multiple places. The unacceptable service in addressing the damaged set as it arrived in my home was shocking. When purchasing this set, I expected the high standards your store had been known for. However, when I was told I would be called by one of the owners, the lack of responsiveness and customer care I had encountered since notifying the store multiple times was very upsetting. After 5 phone calls and multiple promises to come out and inspect the damage one of the owners came out, with an attitude and 0 apology and sense of urgency in resolving the matter. After we had much thought and time to think this through, due his horrible attitude with us, we decided to have them take the furniture back. They had no intentions on replacing the set only repairing it. I was a loyal customer who chose your store as i have purchased many pieces over the years, and he said to us we are not welcome to shop in his store. How is it you damage my furniture, and we are treated as if it was our fault yet the owner doesn't want our business. I have no intentions of ever shopping their again, nor will I recommend this store to anyone else.

We were looking for furniture legs for a diy curio cabinet I'm working on. We waited for them to…read moreopen at 12 pm on Sunday. As soon as we walked in someone helped us within a few minutes. They do not sell furniture legs, but they do sell the ever popular and modern hairpin legs. They're made in metal. We felt that for our project the cost was not viable. We did walk around and found so many neat woodworking machines, tools, wood and more. There is a room full of live edge wood pieces. I feel that they were reasonably priced. I also noticed that in another room this lady was working on a wood piece. It seems that they may be offering woodworking classes, I'm not sure. So in conclusion although they did mot have what I needed, I'm glad to have visited. It opens my eyes and mind to other projects.

This is an impressive specialty store for wood artisans. It is very clean and well stocked with a…read morewide range of products and price points. They offer in-person classes and demonstrations. The service at the register was helpful and friendly.