We got my niece's car from here. A 2019 Toyota Corolla & she still drives & loves her car. I also take my Toyota here to have the oil changed. They are an honest bunch & definitely will be going back! read more

Was a wonderful buying experience. Super quick and easy, very low hassle. Staff was super friendly as well

Had a great experience buying my Camry from Northcutt and every service appointment since has been very smooth.

Northcutt Toyota is excellent all around.. Blake the Manager is excellent and follows through with the entire process to make it a smooth deal.. read more

I give the sales Dept 5 stars but Service Dept is awful. Waited over a week, had to call, told me part had come in day before, dropped car off, now told part did not come in & it's been 2 weeks in this process. Thanks Chad! Northcutt's General Sales Mgr & Service Mgr more than came through on making things right. The quick response & treatment in dealing with this issue was fantastic. Great to see a dealership that's great front to back. Thank you! read more

Rude, hostile, borderline threatening treatment. There are professional and unprofessional ways in which to handle things and this was definitely the latter. Completely unnecessary and unappreciated. I would not recommend this dealer to anyone. read more

Awesome experience from start to finish! This was my third car-shopping opportunity in the past six years and by far, the best. The customer service from all members was outstanding, and our salesmen (Chuck and Chris) really worked to find the right car for us at the right price. (We also appreciated the current incentives for 2017 RAV-4s. Not set by this dealership but definitely helpful to our budget!) When we picked up the car, it was even more beautiful than we imagined. They'd washed and prepared it and had it sitting on the showroom floor. How fun to "drive off" a car on display. Thank you, all, for your kindness and professionalism. We genuinely felt you wanted to sell us the best car possible - not just any car! P.S. they also didn't flinch when we had to feed or change the baby in between car shopping. Gave us as much time as needed. read more

My husband bought a Jeep from Northcutt in October...our experience was so awesome that I went in and bought a RAV4 today! Amazing service!!!! Staff is honest and go above and beyond!!! Will buy all of our cars here from now on!!! Jeremiah N and Chris G were our sales guys and John W was in finance...all were amazing and a pleasure to work with!!!! You cannot go wrong at this dealership!!!! read more

Getting service done there was the worst decision for me I have a 2010 Toyota Tundra I took it in for an engine light/ limp mode issue and they told me it was the transmission offered a quote of over 5k. Shortly after took it to my friends transmission shop he said it's perfectly fine it was starving of fuel. Needed a fuel pump. I didn't get my money back for all the "testing"they did. There a scam for money as how I see them. read more

I had about a weeks worth of conversation for a vehicle I was considering (since I live 1.5 hours away) and was able to have estimates and such done. I did not even end up buying that particular vehicle but the quality of the communication was so amazing that I couldn't not take the time to write about my experience. I highly recommend this dealership and they earned my future business. Big thanks to Shane, Chris and Taylor for the amazing care they gave to me; I felt like a very valued person and customer. read more

My family has bought 3 cars now from here, great service all around, definately recommend asking for Ryan Martin!

This is the best dealership experience I have ever had. My salesperson Shane & the manager Chris went to work locating my new 4RUNNER for me as they sold the one on their website that I had located the previous day. Shane stayed in communication with me & answered numerous questions for me throughout the process & it was his professionalism & ability to go above & beyond that convinced me to make the drive from the city versus dealing with another dealership. I am so glad I did. I never felt pressured & the dealership doesn't make you pay document fees!!! They had my new car sitting on the showroom floor detailed with a full tank of gas. Shane & Chris are great. read more

Just let me tell you about the long and convoluted history I have with Northcutt Toyota. When we went to buy our car, We wanted a blue Toyota Corolla LE. We told the salesman on the end of one business day. The price of the car was 16,500. We were told to come in the next day to fill out the paperwork. First thing the very next morning we received a call from the salesman stating that he was so sorry but that car was now sold however he had some other cars he would be happy to show us. We wanted a car that was right around that 16,5 mark and everything he showed us was way off that mark. The salesman kept saying I think I can get this down to your price let me just check with my boss. Then he would come back with a price that was way too high. I told him we were inflexible to the price as we were paying in full and that is the amount of money we had budgeted for a car. He insisted that we could finance a car. We responded that we were not going to go down that route as we don't go over out budget once we set it. I told him we would just go somewhere else. Then miraculously he can get us an even better car than the one we wanted at the same price we had budgeted, We just had to wait for it to be delivered from the city it was supposed to be a Black Toyota Corolla S for 16.5 after rebates and trade-in. We test drove a car that they had on their lot that was supposed to be exactly like the one that we were going to be receiving the next day from the city. (We should have know something was fishy that they had one on the lot exactly like it but the price was dramatically different) anyway we paid (more than we agreed on because now the boss says that we couldn't use rebates if selling that cheap) signed everything etc. Well, the next day our car comes and it isn't a Black Toyota Corolla S, it is a Gray Toyota Corolla LE. huh, well we decided just to keep the car. We were going to pay 16,5 for a blue Toyota Corolla LE, and the gray Toyota Corolla LE was nicer than the blue so maybe worth the extra 1000? So, about I don't know, 6 months later, we started hearing a noise coming from the tire on the back drivers side. I took it up to Northcutt Toyota Service department to get it inspected. I waited forever, finally I got called to go up and sign to get my car. I asked the receptionist if they found out what was wrong with my car, she then told my I would have to call back up there later as the tech was In a meeting. Well huh, So I go home and call back up there and they tell me my tire is out of round and will need to be replaced. I ask if they have the tire I need in stock to which the answer is no so I decide I'm going to take it to sears instead so I can get it fixed immediately. Sears takes the tire off then comes to get me because their is a big bolt sticking out of my tire It is about 21/2 inched in diameter. How did Northcutt Toyota miss this? Then about 2 months later, my car is hit in a hit and run. It now has a dent in the side near the trunk. I take it up to Northcutt Toyota parts department to get an estimate. I am told that it will cost around 800.00 to fix. I ask if they cant just pull the dent out. They explain that insurance will pay for it. I explain that it was a hit and run so I don't have their insurance information. I swear they act dumb and just keep insisting that the other people's insurance will pay for it. I want to rip out my hair, I didn't get their information they left did not stick around just drove off no way of knowing who even hit it how is insurance going to pay for it. Still cant get an answer on pulling the dent. So I leave, do a little research on line. I think I can do this, it doesn't seem that hard. I ordered a dent puller from amazon. It came two days later. I went out to my car, stuck the suction cup to the dent tightened the device, pulled, and guess what? NO MORE DENT. no damage at all in fact. $15.00 is all that it cost. Northcutt Toyota is a rip off. Don't go though them if you can help it. read more