Excellent GP practice- lovely friendly reception staff and a clean bright and spacious reception…read morearea- it even has great magazines! It's really easy to register - you complete 3 forms which you can either collect in the surgery or print from the website. You do have to live in either G3, G11 or G12 postcodes to register. There are advance and on the day appointments available as well as telephone consultations. I've only ever met Dr MacLaren and have always received an excellent and efficient service. This practice offers a really wide range of services including online patient access to repeat prescriptions, online cancellations and the ability to update your personal information. I love a technologically advanced public service! Everything is available here from travel health advice and services, house calls, stop smoking and children's health services. I love the prescription collection service where you can collect repeat prescriptions directly from the dinky wee Boots along the road. I've never really had cause to rave about a GP practice before but this one is truly fantastic!

This used to be my doctor surgery but i'm not sure why the hell i choose to come here. I reckon it…read moremust have been the open surgery that appealed to me as i am notoriously poor at keeping appointments and like the idea of just being able to drop in between certain hours. This place is, without mincing any words, grubby. It had the feel, look, smell and taste (don't ask) of a doctors surgery......does anybody else feel instantly ill as soon as they walk into these places...even if your just waiting on somebody else... Anyway, there are a number of doctors on attendance, i think a few regulars, but it seems to change quite regularly. All of whom as professional, pleasant and doctor like. Not much else to say really, like most surgeries i have visited this one is in need of a bit of TLC, some new magazines, something to take away the faint smell of pee and maybe a telly, just to alleviate the abject boredom one suffers whilst waiting to be seen.

I recently moved to this medical practice, this is more a drop in service where you do not need to…read morephone or book in advance to be seen by a nurse or a doctor. This is a training practice for medical students and as a patient you are not assigned to a particular doctor, but just whoever is there on the day, this is probably a downside to the medical practice that you don't get to know your doctor, another downside is the split opening hours, they are only open a few hours in the morning and then a couple of hours in the afternoon.

Let's face it, nobody wants to visit the doctors. Having had arthritis since the age of four…read morethough, I'm a bit of a connoisseur when it comes to local practices. This is the latest one, and probably one of my favourites. Obviously they look after me and provide me with all kinds of important medical care, but this place gets three things right that so many others have failed on. Firstly, making an appointment. As wonderful as the NHS is, there will always have to be concessions made in trying to provide care for everyone. I've known first hand the frustrations local practices feel in trying to provide adequate care for their patients while dealing with strict staff and budget constraints. The mark of a good surgery to me is how well the staff deal with these frustrations. The doctors, nurses and receptionists of the Buckingham Terrace Medical Practice deal with this admirably, and whilst I'm sometimes faced with delays when trying to fit an appointment around my working life, they always go the extra mile to make sure I'm seen and sorted in as quick a time as possible. Secondly, they do a great job at monitoring patients, and if I get too lax or too busy with my life, they always provide a prompt and friendly reminder that I really should go see my doctor. Knowing I'm being looked after in such a fashion is a huge weight off my mind. Finally, the website is an excellent resource, with all the information you could need about the practice and it's various clinics, and a helpful staff on hand should you have further queries. Ordering repeat prescriptions via the website is also a lovely touch in an increasingly time sensitive world.

Having moved to Glasgow back in February, one of the first pieces of business to take care of was…read moreregistering with a GP. I went for this one, simply because it was the closest to my flat. It seems I lucked out! In a medical practice, there are a few things I look for; polite, friendly staff, ease of making appointments, availability of appointments and good one-to-one patient care. They get all of these right. With an ongoing health issue, I've been to the doctor more in the last seven months than I have in the previous ten years. So the fact that the staff are friendly and flexible, the GPs do their best to forge a relationship with their patients, it's a few minutes walk from my flat and they offer handy things like repeat prescriptions online and text reminders of appointments, Buckingham Terrace offers everything you'd want in a modern, patient-focused practice. I only have good things to say!

If you're a student at Glasgow University, then this place is a god-send when you fall ill and…read moresheepishly remember you haven't got round to registering with a doctor. Convieniently located in the heart of campus, this place came to my rescue a couple of times over the past few years when I was too ill to make it to my registered doctors up in Maryhill. The reception staff are friendly, and the doctors even friendlier- which is what you want and need when feeling low. I've been able to get an emergency appointment before, and more recently a lovely nurse took out some stictches for me. It can take a couple of days to get an appointment but if you think it's serious they'll try and squeeze you in.

A few years back, I had a couple of bouts of hypochondria when first I thought I had ADHD, then I…read morethought I was going slowly nuts. According to a guy named Dr Hamiton at the University Health Service, neither was the case, but in the ensuing years I'd visit him on the regular occasions that my sanity appeared to be hanging by a thread. The calm, witty and mentor-like chats I had with the aforementioned Dr sorted me out every time. I respect very few people in this world, but even a few years on, the old doc is still up there at the top of my estimations. And I felt a bit like Tony Soprano sitting across from him. You can't really ask for more.

I cant talk any higher of this place. All three of us use the centre and it really is a welcoming…read moreand friendly place to come when your feeling under the weather. With a clean and nicely decorated reception ( as far as reception areas go!), friendly and helpful staff and a great bunch of family doctors, i cant really say much more to be honest. Having had a few dodgy and pretty grumpy doctors in my time i find it refreshing to finally find somewhere that you don't actually mind going to. Oh, wait a minute, one complaint form me. Yelpers of the male variety all over the world will confirm this one complaint that i'm about to make. Why oh why is there never any bloody male orientated magazines in these waiting rooms. just a little something with cars or football or, i don't know shelves, hammers.....just something that's not about celebrity gossip, 101 make over treats and 10 things you didn't know about goats milk...... OK, rant over. Good medical practice, friendly staff, clean reception.....crap reading material!!!

The clinical staff iare indeed first class…read more However, the admin., staff are dreadful. They are confrontational to the extent they are aggressive, especially when patients know and quote their rights. Patients do have to quote their rights because the procedures the admin., staff quote do not complement our N.H.S., rights and surgeries responsibilities to the N.H.S., and indeed patients. There is no point complaining to the practice. The practice manager ignores telephone messages and visits. When you prompt her reply via correspondence to the partner G.P., she will simply tell you to go elsewhere. There is not much in the way of confidentiality at the front desk. The receptionists discuss triage with each other at the front desk for all to hear. I can tell you several patients names and health problems they have because I have heard such discussions. Of course you must select a G.P., based on their clinical ability and not their admin., staff's ability. However, before signing up be aware it is likely you will have to complain about the support staff. I doubt you will ever have to complain about the G.P.s; I have consulted every one and they are all been attentive, deliberate and correct. One other thing. The prescription service is awful and will be an issue. Kelvin Medical Centre are very selective about the N.H.S., prescription services they provide. P.s., had one experience with the nurse that was deeply unfavourable. In the end I had to insist she was supervised by a G.P., in carrying out the most basic of procedures, a procedure that auxiliaries carryout in hospital. A.