If could give it zero I would. Been patient for the last…read more21year. Last few months had bad mental health issues. NOW I HAVE BEEN TOLD that they have asked health board to remove me. Shocking and uncalled for. So if you have mental health issue. This practice is disgusting.....

Well known in the area this is one of the better doctor's surgeries around. There are four doctors…read morein the practice and at least one practice nurse. Getting a routine appointment takes up to ten days unless there is a cancellation, emergency appointments tend to be dealt with on a triage system by the nurse. Waiting area is comfortable and fairly clean with lots of information about the NHS available in leaflets and on posters on the walls. Staff are very efficient and knowledgeable in what they do. I don't have to wait much past my appointment time when I'm waiting to see the doctor, in fact at times I am taken just before it depending on whether the previous patient has turned up.

I have experienced jobsworth, rules are rules, staff at reception. Don't try phoning for a repeat…read moreprescription in the morning they won't even talk to you about it. I received someone else's prescription by the postal system and when tried to get my own was told to come to surgery in person. Not forgetting to dispose of other persons prescription! Service was not helpful and I could suggest that customer service training could be improved.

Hooray for healthcare!…read more My wonderful doctors surgery here is a good one, and they've kept me hearty and healthy since the day I came into this world! The staff here have literally been here since I was born and though I no longer get given a lolly every time I come, I'm still treated wonderfully here, as is everyone. The only reason this place doesn't get 5 stars from me is because there is one doctor who works here, who I obviously won't name, who is incredibly subpar in his practice and I always feel really uncomfortable every time I have to see him because he's just simply not a good doctor in my opinion, I prefer getting someone else who works there. Apart from that though, the staff are always incredible and treat you with care and make you feel better!

I can't review the doctors because I never got a chance to see any of them. I popped into the…read moresurgery on one of their open Saturdays (one of the reasons I wanted to register with this place) to register. The woman behind the desk unfortunately didn't know what she was doing and didn't know how to register me. On top of that, her children (I assume) were running around in the back office. When I went back on my next available day to try register I was simply told by a gruff unpleasant (differen) woman behind the reception that they won't register me because I am already with a GP in Hamilton. No offer of an explaination why or when this might change, but a look that basically said 'leave now'. So I did, and won't bother coming back to try again.

This surgery in my estimation does not deserve a rating atall…read more They badly need to get their act together, train their staff in good customer services skills and to point out to certain staff members, that they are there to offer a kind and good service. The surgery isn't in the better part of the town and obviously has to deal with some difficult clients, but that's their job, they are paid to do that.

My local Doctors Surgery…read more Been coming here forever. It's embarassing when the reception staff know your name when you walk in, it helps clarify just how often I have been in here for this that and the next thing. The interior shifts from warm and welcoming to cold and vacant fairly unpredictably, with countless flyers covering all sorts of health information everywhere. The receptionists are busy and hardworking and the Doctors I have met have been mostly excellent. It still worries me that my own GP left recently due to unmentionable health problems resulting from being a heavy smoker. You can arrange a home visit if you phone early enough and there are a few chemists right around the corner where you can pick up a prescription at the now humble sum of £4 which I believe is to drop further in Scotland. You can also pick up condoms in here if that's what you're after. Just bring your 'C card'. Good luck getting a variety pack though. I typically get taken 5/10 minutes after my appointment time which makes the wait even more unbearable, but I won't complain.

A fantastic health centre, but it is a bit impossible to get an appointment at short notice…read more This place used to be my dentist surgery, and was aimed at children who would rather stick pins in their eyes than allow someone to prod about their gob in latex gloves. That kid was me. The dentist was always absolutely lovely, and changed many times over the years, but each one just as nice as the previous! Sadly, i turned 18 and had to step into the adult world of dentistry, where they don't treat you like a baby, and I don't like it one bit! The rest of the centre is a doctors surgery, one which i am considering a move to myself (be prepared for a review coming soon about my own surgery....) and it is also a women's health clinic and a sexual health clinic at certain times of the week.