This surgery in my estimation does not deserve a rating atall…read more They badly need to get their act together, train their staff in good customer services skills and to point out to certain staff members, that they are there to offer a kind and good service. The surgery isn't in the better part of the town and obviously has to deal with some difficult clients, but that's their job, they are paid to do that.

This was recommended to me by one of our new neighbours so I went down and registered as a new…read morepatient recently. First impressions are extremely favourable. The reception desk is accessible either by stairs or a ramp and is situated just inside the main door, on the right, and the receptionists are friendly and helpful. The modern building is light and airy with an unusual triangular open-plan waiting area with a high glass roof. Cushions would be nice on the wooden seats but that's just a small point and not worth taking off one of the five stars. I've now seen a nurse and one of the doctors and liked both of them straightaway; they both inspired confidence and were very pleasant. There's a car park immediately to the left of the building or, if that's full, there are metered spaces on the main road.

Excellent GP practice- lovely friendly reception staff and a clean bright and spacious reception…read morearea- it even has great magazines! It's really easy to register - you complete 3 forms which you can either collect in the surgery or print from the website. You do have to live in either G3, G11 or G12 postcodes to register. There are advance and on the day appointments available as well as telephone consultations. I've only ever met Dr MacLaren and have always received an excellent and efficient service. This practice offers a really wide range of services including online patient access to repeat prescriptions, online cancellations and the ability to update your personal information. I love a technologically advanced public service! Everything is available here from travel health advice and services, house calls, stop smoking and children's health services. I love the prescription collection service where you can collect repeat prescriptions directly from the dinky wee Boots along the road. I've never really had cause to rave about a GP practice before but this one is truly fantastic!

Dr Darroch is my doctor and part of the Wellwynd Practice. Wellwynd is one of the busiest doctors…read morepractices in Airdrie. There are usually approx five or six doctors in practice and same again in nurses. They provide an excellent service. You are guaranteed an emergency appointment within 48hrs but is usually same day and if you just need to speak to someone they have telephone consultations. If you need to see the nurse no appointment is needed and you don't have to wait long to see her. They have also started evening appointments for people with 9-5 jobs who normally find it difficult to see a doctor. Reception staff are also really good and I find myself really lucky to have such a good doctor's practice on my doorstep.

Friendly but professional, excellent staff no waiting !read more

It's difficult to rate a GP Practice as there are so many different facets to the service you can…read moreinteract with. What most people are concerned with I imagine is actually getting an appointment so let me break it down. Appointments - I'm not going to pretend it's easy. 8.30am the lines open for that days appointment and semi-urgent appointments for the next few days. Prepare for the engaged tone! There aren't many! It's the same if you require a call back from the GP too. If your appointment isn't classed as an emergency you're looking at a wait of anywhere between two to six weeks... Nurse services - pretty good and reliable. Appointments come out when you expect them too and results are either on time or earlier. Midwife services - excellent. As with the nursing services above. Most appointments are at the MPCC but scans are at Roodlands in Haddington or at the Royal dependent on how simple or complex your pregnancy is. Health team - hmmm...good and bad experiences. It took several months to get my child seen when we moved into the area. Given his age at the time we should have been within two weeks. They also missed his immunisations by a few months! The office staff seemed incompetent. That problem looks to have been solved second time around of dealing with them... Staff - pretty good. If you call during peak times...I would expect a ray of sunshine to beam through the phone but if you're pleasant with them you can expect the same in return. The GPs themselves are a mixed bag but I wouldn't expect anything else really. There are a couple that are incredibly diligent and others that are willing to give you your allotted time and that's it. All in all not a bad practice. I've experienced worse.

I wouldn't hesitate to see any of the GPs at the practice; Dr Cole is the child specialist. Top…read morenotch care from caring doctors.

When I moved to Glasgow earlier this year, I found myself with the prospect of finding a doctors…read moresurgery. I did a quick search on the net and wrote down a few addresses, and then headed off to do a bit of a reccy. The first few surgeries on my list looked so awful that I didn't even go in. I was starting to wonder whether they had ANY nice looking surgeries in my area when I finally came across one that looked just about alright. I went in to find a very crowded small room, and dubiously asked the receptionist whether I could register with them. Unfortunately, she told me that they weren't registering patients at the moment - and pointed me in the direction of Abingdon Medical Practice on Stewartville Street. When I reached Stewartville Street, I swear a breathed a massive sigh of relief. Not only was it very clean and pleasant looking, when I got in it was bright airy and nearly empty. Registering was really quick and easy. It's easy to get an appointment, once you get there you don't usually have to wait for too long, and they have a large selection of magazines in the waiting room. The receptionists are also really nice, not like the grumpy ones you normally find in health practices. Basically, just about everything you could ask for from a doctors surgery.

I've never been a fan of GP's - can't say I've ever really had a 'positive' experience, and I do…read morefear them a little, which isn't something I can really explain... So, signing up at a new GP for me was shaping up to be a bit of an ordeal but it really wasn't. The sign up was painless, the reception was so easy to deal with and friendly too. The following day I got a doctor appointment, even met the nurse who was very warm and friendly, made me feel right at home. So far, great experience with this medical practice. Couldn't ask for more really.

This is probably one of the best GP surgerys in Edinburgh. I have worked in a lot of them and this…read moreis the nicest one. Each GP is very good and very attentive and the reception staff are 'second to none'. Cant be praised highly enough. Pleasant atmosphere and waiting room also

Let's face it, nobody wants to visit the doctors. Having had arthritis since the age of four…read morethough, I'm a bit of a connoisseur when it comes to local practices. This is the latest one, and probably one of my favourites. Obviously they look after me and provide me with all kinds of important medical care, but this place gets three things right that so many others have failed on. Firstly, making an appointment. As wonderful as the NHS is, there will always have to be concessions made in trying to provide care for everyone. I've known first hand the frustrations local practices feel in trying to provide adequate care for their patients while dealing with strict staff and budget constraints. The mark of a good surgery to me is how well the staff deal with these frustrations. The doctors, nurses and receptionists of the Buckingham Terrace Medical Practice deal with this admirably, and whilst I'm sometimes faced with delays when trying to fit an appointment around my working life, they always go the extra mile to make sure I'm seen and sorted in as quick a time as possible. Secondly, they do a great job at monitoring patients, and if I get too lax or too busy with my life, they always provide a prompt and friendly reminder that I really should go see my doctor. Knowing I'm being looked after in such a fashion is a huge weight off my mind. Finally, the website is an excellent resource, with all the information you could need about the practice and it's various clinics, and a helpful staff on hand should you have further queries. Ordering repeat prescriptions via the website is also a lovely touch in an increasingly time sensitive world.

Having moved to Glasgow back in February, one of the first pieces of business to take care of was…read moreregistering with a GP. I went for this one, simply because it was the closest to my flat. It seems I lucked out! In a medical practice, there are a few things I look for; polite, friendly staff, ease of making appointments, availability of appointments and good one-to-one patient care. They get all of these right. With an ongoing health issue, I've been to the doctor more in the last seven months than I have in the previous ten years. So the fact that the staff are friendly and flexible, the GPs do their best to forge a relationship with their patients, it's a few minutes walk from my flat and they offer handy things like repeat prescriptions online and text reminders of appointments, Buckingham Terrace offers everything you'd want in a modern, patient-focused practice. I only have good things to say!