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Airdrie, NLK

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Monklands Hospital

4.0 (3 reviews)

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Macinnes Medical Centre

Macinnes Medical Centre

1.8(5 reviews)
4.2 mi

Hmm. Where to begin…read morewith my doctors surgery? I have a list as long as my arm as to why you shouldn't go there, although I still do. I keep meaning to change my doctors but it seems like too much of a hassle. This surgery was expanded over the past 5 or 6 years and now includes a clinic for the nurses upstairs and a chiropody unit further along the building. The building itself is clean and modern, nothing at all to complain about. The time you have to wait on actually getting an appointment is though. I have waited as long as 2 weeks to see a doctor before, by which time I've forgotton what was wrong with me in the first place! When you finally do get that appointment, don't expect to be seen on time. Again, I have waited an astonishing 2 and a half hours before on a doctor who was running late, and certain ones do it all the time, swanning past with their coffee cups in no rush to get through the patient list! The actual doctors who work there are a hit or a miss; I have had some lovely, supportive, genuinely interested ones, but I have also had ones that couldn't give a toss and send you packing after 5 minutes. I also had a bit of an issue with test results once, going back six months later to be told I hadn't been given the proper medication in the first place. I was fuming to say the least. Not the best doctors surgery in the world, I can only imagine they have over-registered patients and over-worked doctors.

Awful reception staff who set a horrible tone for the whole practice. Impossible to get an…read moreappointment unless you say it's an 'emergency'. The service is completely sub standard. I can't comment much on the doctors as I've barely been able to see one!! Registering elsewhere, unacceptable. Should be inspected as a matter of urgency.

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Monklands Hospital - hospitals - Updated October 2026

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