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    North Side Saloon

    3.0 (2 reviews)
    Open 2:00 pm - 12:00 am (Next day)

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    2 years ago

    Helpful 0
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    Oh no 0

    9 years ago

    Helpful 4
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    Love this 7
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    Sam's Restaurant and Bar

    Sam's Restaurant and Bar

    3.4
    (18 reviews)
    1.3 mi

    Suffice to say, I read almost all the reviews on here prior to sharing this experience (still…read morelooking for this restaurant on google, which is where I typically write all my reviews - good/bad). Let me start by saying that Jamie the server is exceptional at what he does and is 95% of the time doing it by himself. That being said, he gets my grace and he always aims to please his customers in my opinion, even if it takes him some time to accomplish it, and that I believe customers value generally. The food here was always good in my opinion, especially for where we were. When he is not around, I guess you could say "all hell breaks lose". There is a female that works here on the weekends and she is horrible, if that is any way to describe the most horrific restaurant experience one could have. While it is clear that most of these reviews are a few years back, mine is quite recent (March 2026). I give people the benefit of the doubt and it was my 2nd experience with her that did it. As I always say, when people show you who they are, believe them. She sucks and she does not belong in "any" environment that has customer service as their goal because she knows not what that is. When I walked up to the bar to place my order, 2 other females that I am familiar with were sitting there apparently waiting on her to serve them as well. She acknowledged me with an attitude after I nudged her (because I was standing there a while and was being ignored). And yes, she was very present on the cash register doing I don't know what, that could have been more important than serving waiting customers. Once enough time had passed, I exchanged words with the other ladies waiting, only to find out that they too had been sitting for a significant period of time waiting on her. Once I made it clear that there was no reason for me to wait 40 mins for a glass of wine while the server was present (because this particular evening, that's all I wanted), I walked away, and they did shortly after as well. A few minutes later, in reiterating my experience to another party, I was told that 4 other persons walked away from the restaurant a few hours earlier because of her. So in total, that day (it was a Saturday), this restaurant lost the business of at least 7 people (that we know of) because of 1 bad employee. As a business owner, that smells like defeat. I hope the owner sees this and gets rid of her. I am not one quick to see people lose their jobs for any reason, actually I am quick to beg an employer to let the employee keep their job, but not this time around. She belongs behind a closed door where she has zero contact with the outside world. Despicable. The reason I'm just now writing this if you're wondering, is because I just left a very popular busy restaurant and the service, ambiance and food were all top notch. So I came on here to write a god review for them, then I remembered this bad experience.

    Location Lobby, Intercontinental Hyatt…read moreParking Large lot Seating Bar, booths, high tops, tables, couches, chairs Atmosphere Classy bar with large spirts tv's Service Friendly, immediate, great Menu Appetizers, salads, entrees, desserts We had the 19 crimes red blend and wings. Wings with buffalo sauce spicy and fresh celery/carrots/chunky blue cheese. Summary Convenient, friendly, reasonable hotel bar. My husband insisted on staying another day because it was so nice here! Love it!!

    Photos
    Grilled chicken and sweet potato fries
    Grilled chicken and sweet potato fries
    Chicken  and broccolli
    Chicken and broccolli
    Chicken and waffles and chicken sandwich

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    Chicken and waffles and chicken sandwich

    North Side Saloon - bars - Updated July 2026

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