Purchased a Groupon for a Brazilian Blowout as a Mother's Day gift for my mom. I tried contacting…read morethe salon Sunday and left a voicemail, then called again Tuesday after not hearing back. When I finally received a call back, the conversation immediately felt defensive and unwelcoming. Before even looking my mom up in the system, I was told the service might cost an additional $300-$400 depending on hair type and then was told Groupon services were only for first-time clients. I explained this was a gift and that I genuinely did not know whether my mom had been there before, and politely asked if she could simply check her system first before denying the service. Instead of helping clarify the situation, the conversation turned argumentative and eventually the owner hung up on me. The lack of professionalism and customer service was disappointing, especially considering this was intended to be a Mother's Day gift.

I started going to Lidia several years ago for root touch up, style, and cut. I live in Naples,…read moreFL, most of the year; but found her for my summer months in Wisconsin. She is by far the best colorist and sylist I have ever had in this area (I lived here from birth until I retired and moved to FL). I highly recommend her. And her pricing is extremely reasonable.

This place is amazing. I hadn't been to a salon in 3 years prior to coming here, Nigel did a…read morefabulous job straightening my hair although chemicals. Furthermore, I went to Ulta (don't ask me why) for highlights and was disappointed that the weren't as defined as I would have wanted them to be after paying $120. For $90 here, my highlights were beautiful and a month later I'm still getting compliments. I'll be back in about 2 months. They have a forever client in me

Have gone and gotten my hair done here mutiple times since my first review and my hair has never…read morebeen healthier! Clean space, good service and relaxed atmosphere. There seem to be only two stylists doing hair here, but the guy who did mine is amazing! This is hands down the best place for a blow out. The only reason I didn't give five stars is because they do sort of triple (or quadruple) book. It's not uncommon to be there for 3 to 6 hours waiting for your hair to get done in stages. If you have the time, I would highly recommend.

Love love coming here!! Nice and friendly staff. My hairdresser Lorena she is always on point with…read moreeverything color, cut and style! The seating are is cozy and comfortable. Decorative with a good sense of style. Products available for purchase making it one stop shop for your convenience.

I am EXTREMELY particular about my color. After moving to the area I struggled finding a…read morehairdresser that was able to produce a true platinum blonde. Three salons later I found Brittany. She definitely had her work cut out for her. Brit is AMAZING! She is so patient and talented. The girls have done an excellent job on the salon, it's very stylish and relaxing! HIGHLY RECOMMENDED.

I highly recommend this place it has a very calming relaxing atmosphere. It is also easy to get to…read morewith great street parking. I am very picky when it comes to who does my hair. I recommend Lynn she takes the time to get to know you and gives recommendations on what kind of cut would look good on you. She is very current on the latest cuts, and colors.

I get so many compliments on my color and highlights! Lynn is an expert at curly hair and color! I…read moream always happy with her services! LB

Can take time, but the reality of safe hair altering is not immediate results. Its a retro site…read morewith retro vibes but an inclusive, open, sincere service, listening to what you want - not a subtle version of. I went too so many "well-known" salons just to get a modern, cool, hip" cut/color, leaving with a subtle change with a boogie cost. She's been cutting hair for 20+ years and gets it. Pay for talent, not fancy salon rent. Yet the place s cute, private, and lovely.

Sarah is an awesomely talented hairstylist! Best cut/color ever, and I've been everywhere around SE…read moreWisconsin

Our whole family gets our hair done at Carenza! We always leave happy. Our stylists are excellent,…read morethe communication is great, and the cost is reasonable. The salon is clean and welcoming, and we always leave feeling relaxed and refreshed.

I can't believe it took me so long to visit Carenza. I have heard amazing things about this salon…read morebut never made an appointment until recently. I came in for a hair cut and full highlights with Kellie early on a Saturday morning. The atmosphere was quite and relaxed, just what I needed so early in the morning. I was offered a beverage, and had some delicious coffee with pumpkin spice creamer; it definitely woke me up! Kellie was very thorough and left no hair untouched. The chairs they have here for the rinse/shampoo&condition treatment are FANTASTIC! Not only are they very comfortable, they have a massage feature as well. I could have laid in that chair for an hour or more. Seriously, it was amazing. My hair was cut exactly how I wanted and it continues to wash/dry/and fix perfectly. My highlights are amazing and make me very happy :) I can't recommend Carenza and Kellie's services enough. I plan on returning the next time I need my hair done and would love to experience a mani/pedi here.

There's something quite liberating about allowing a visibly-intoxicated person to work on your neck…read morewith an unguarded straight razor. I hope all of you appreciate that I would have walked out if not for the experience and a story to tell. I struggled with how to frame this review. Part of me wanted to to protect other employees at the location by creating a new busness in the same location under the indivdual stylist's name, but if she gets it together I'd rather my review not follow her. On the other hand, I felt it unfair to punish other stylists in the same salon for one person. In the end, I decided that the entire salon needs to be called out. There is no confusion as to what is going on here: all of the other stylists watched this transpire and did nothing to defend their customer; I exchanged several knowing glances with others in the room. If the owner isn't aware of the situation, shame on her. More disturbing than the razor work, which actually came out great despite the conditions, were the thought processes going on and the lack of filter between brain and mouth. After asking what I did for work, she proceeded to mock the entire industry. She also made it known that she lives in a certain part of town among a certain type of people, and that somehow her willingness to live in such conditions made her a really great human being, when merely saying that sentence indicated delusion. She even mocked the most fragile and beautiful subset of our society, wealthy orthinologists. The appointment began about 10 minutes late and took about an hour, which I've never experienced anywhere. The website lists their men's haircuts as $25-40 and $40 for a new male client, which I was, but at checkout time it came in at $45 with no explanation. All that being said, I have some wild hair and am not particularly attracted to my own image, but I caught myself getting lost in the mirror, which never happened after anywhere else. If you can tolerate it here, it's some nice work. I picked this place because they have a perfect 5-star rating. Upon further review, the most recent was posted on 7/18/2012. Did everyone figure it out and not share? Time for a reset... To make a long story short, I spent the last year growing my hair in and letting salons do their best. I wish I could have tried everyone, but I'm making an economic decision to deny these flowing locks to the world by breaking out my clippers again. My final rankings: 1. KRS Hair Studio - Riverwest, 2. Robert Laurence - Shorewood, 3. The Cutting Group - Riverwest, 4. Stone Fox Salon - Murray Hill, 5. Grum - Murray Hill, 6. M Salon - Walker's Point. Peace.

I was very nervous about getting highlights; past experience & looking at other women that get…read morehighlights, they always seem to look so streaky and fake. But I really wanted to lighten my hair alittle before this last summer (2011). I loved the highlights! Abby did an awesome job of lightening my hair with highlights; none of highlight fears were present at all. I have continued to go back to Abby at M Salon & continue have fantastic, natural looking highlights.

I had a good experience here with Maria. She did just what I…read moreasked, (not easy) and she was a very nice young lady plus the price was not outrageous! I got in on a same day appointment, met the owner Lesly, who was also very friendly. Good people! Highly recommended. They do mani/pedis too. I definitely will return I will definitely return there

I had a horrible experience at this salon. Was told she couldn't do what I asked even though from…read moreThe beginning was trying to get me to reschedule to see someone else. Even after I call upset no one answered or returned my call but argued with me over messenger that what I wanted requires years of schooling/experience and Special techniques that weren't included in my promotion. All I asked was that they don't start the layers on the top layer of hair but they could be started on the next layer (they could touch the root of the hair in every other layer, I just didn't want the strip look on the top of my head) so far everyone I spoke with was extremely difficult to deal with. This was over all a very frustrating situation! I wish I would have read the reviews before I scheduled this appointment because I would have never booked an appointment!