A neighbor informed me of missing shingles on my roof. I started researching for roof repair and…read morequickly learned that it would be better to replace the entire roof than just a small section. The companies I called were pretty close on their pricing. We chose Mass Gutters (Mark Richardson) because we liked dealing with a small business instead of a multi-layer corporation. Mark's employees were professional, courteous and enjoyable to have around our home. As with all construction jobs, there were unforeseen conditions that increased the initial cost of the project. The added cost was reasonable. The job was done on time. Shortly after the job completion there was a rainstorm and we had leaks coming from a skylight. Mark came down immediately and covered the skylight with a tarp to prevent any further damage. He felt that the damage was the fault of his employees and installed another skylight free of charge. We would definitely hire them again.

As an individual who is employed as a Senior Manager with a large Property Management Company. I…read moreunderstand the importance of preventive maintenance and working with contractors. The time had come to replace the roof and the gutters on my home. I met Mark Richardson while obtaining three estimates. I found him to have a vast knowledge as well as experience in the field of construction. The crew was hardworking, efficient and very professional. The results of crew's hard work resulted in a job well done and a very happy homeowner. I will be recommending Mark Richardson going forward when I am asked who I would recommend as a General Contractor.

First class job at a very fair price…read more Bottom line...I highly recommend Georgoulis Roofing and Construction. Our experience with them could not have been any better. I wasn't looking forward to finding a new contractor, especially since there seems to be so many small roofing companies out there. We used a roofer on our old house years ago and we would not use them again. We also knew of a roofer that our neighbor used, but he ended up over-estimating the roof size, which resulted in much higher costs for materials and labor. I don't think he really wanted the job. I saw great reviews for Georgoulis on multiple web sites, and I preferred to deal with a local company. Since I relied on those reviews, I wanted to share our experience for the benefit of others. Al Greene (Director of Field Operations) was great to work with. He was always extremely responsive, replying to all of our emails in a very timely manner (almost always within 24 hours or less). We looked at both Certainteed and GAF shingles, and decided on Certainteed Landmark (Pewterwood color). Moises, Christian and the rest of the roofing crew did a great job. Our house is 2500 sq ft...2 stories plus a side family room and the roof has a fairly good grade (roofers had to use safety ropes). They said the existing 1-layer roof would be stripped and replaced in two days, and it was. There were seven workers the first day and they worked a 12 hour day. There were three workers the second day and they worked 10 hours. They moved along at a really good pace. They placed blue tarps to protect the shrubs, walkway and deck. They then placed larger black tarps from the roof edge to the ground to protect the house itself. The crew also used several large magnets to search for nails all around the grounds and the lawn when done. There were only a few minor follow-up issues that required fixing - nothing unexpected for such a dirty job. A few asphalt marks on the siding and aluminum flashing from the shingle debris. There were also a couple of pieces of white aluminium flashing that had to be bent during installation in order to get the shingles all of the way in. This was completely understandable. Since we had a prior problem with bats in one of those areas, we asked them to restore the flashing to its original snug fit. They took care of everything right away. We also had three window screens that were damaged by shingle debris on the second day (minor scraps from the new roof; large black house tarps are only up during roof removal on day 1; had to be removed from the roof edge in order to install the new roof). I offered to take the screens to be repaired and Georgoulis reimbursed us. In hindsight, I wish I had taken the screens out. Kevin and Billy installed 10 sets of new vinyl shutters as well as a rain diverter over the front steps. They also addressed some of the clean-up issues. We covered the items in our attic since we knew there would be lots of granules going through the ridge vent during removal. We also took down anything hanging on the walls that might fall due to vibrations (mirrors, framed pictures, etc). Turns out we probably didn't need to do that, but better safe than sorry. We've already had a few good rain storms and there are no leaks or issues with the new roof. The builder had used inferior shingles when they built the house. We had a couple of leaks and had shingles blow off several times over the years due to the wind (due to lack of tar adhesive on the shingles). We now know that we have a solid, high quality roof. Everyone involved was great from start to finish. We couldn't have asked for more. It really exceeded our expectations. We would highly recommend Georgoulis to family and friends and would definitely use them again for any job.

Grade = C- Sorry to post my first negative review ever…read more If you want an average job, and need to point out their mistakes, in order to get them done right, this is the company for you.

Gelacio and crew did a great job replacing our roof, doing everything on time and for good price…read more Communication was excellent.

I called Gelacio Perez, the owner of the roofing company, on behalf of my 91 year old father. Mr…read more Perez was courteous, professional, and prompt. He did everything he said that he would. He called my Dad immediately, went there personally and provided a written estimate. He handled the entire transaction from start to finish with patience, integrity, and kindness. His workers are fast and efficient. Pleasure to do business with this company. Highly recommended if you want to be treated in a fair, competent and professional manner. Very reasonable, too. OUTSTANDING!

We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

t is my honor and pleasure to highly recommend Collins Custom Exteriors for your home repairs…read more There couldn't be a kinder, more honest, or better team to hire for the job! Rorrie responded immediately to my call after high winds caused extensive roof damage to my home. The insurance company recommended that I hire a contractor to make emergency repairs to prevent further damage until roof could be replaced after winter season. Knowing the imminent threat of more severe weather, CCE came out only days later to complete the temporary repairs. This gave me peace and reassurance given the situation. Such outstanding professionalism , compassion, and care was demonstrated... these emergency repairs were made on Christmas Eve! Thank you, Rorrie and team for not only coming to the rescue and being a top-notch roofer but for being a truly amazing person and someone you can trust. Best to you

We had a great experience with Rorrie and Collins Custom Exteriors. I highly recommend him and his…read moreteam. We moved into a house last year, and noticed this wintersome siding was pulling out. We had several other contractors who told us wehad to replace the entire side of the house, even though it appeared the damagewas in one specific area. Rorrie said they could fix it without having to rip everythingout. We had a few calls before the work was done where he explained everything in greatdetail (and with great patience). The work itself is complete, and the siding looks great. Theypulled back the areas that needed work, replaced the plywood that was rotted,and even helped buttress some of the framing. They then covered everything backup and repainted. At the end, they also walked around the house to point outany potential things to watch out for or that need attention. I definitely plan to use them again to fix any future siding issues that come up! Great work at a very good price! Highly recommend!

Duval put a new roof on my house in Andover in 2004 It's still excellent for a 22 year old roof…read more We're ready for a new one and I believe I'll give Duval a call soon. KCoop.

The roofers did a spectacular job on our roof from start to finish. The entire crew was…read moreprofessional, courteous, hardworking, and extremely attentive to detail. The quality of the workmanship is excellent, and they kept everything organized and clean throughout the entire project. The cleanup afterward was just as impressive as the roofing work itself. We are extremely happy with our new roof and the overall experience with Duval Roofing. It's obvious that they take pride in their work and care about their customers. I highly recommend Duval Roofing anyone looking for a reliable company that does outstanding, quality work. Five stars all the way! Joe

they get the job done fast, but there quality, craftsmanship and caring about doing a good job, is…read moreseriously lacking. they destroyed a 12 ft section of aluminum flashing that abuts the sunroom roof and house wall. they made numerous 2 inch holes in the flashing, my guess is with a pry bar, during the removal of the shingles below the flashing, speed is everything, taking your time to make sure you don't damage the flashing is an afterthought. Now I'm concerned about all the other flashing on my roof, that was probably damage during the roof job, that I won't know about until I see the leaks In my house interior.

I've been a Len Gibely customer for years, calling them to take care of various projects. This past…read moreweekend, the roof on the garage began to leak, despite being only 9 years old. Naturally I reached out to Len Gibely. What was their response? "Unfortunately we are not taking on any new roof repairs at this time. We are currently booked 8 months out. Maybe try reaching out to the company that installed your roof?" Ok. So apparently there is a waiting list of people with actively leaking roofs willing to wait 8 months to have them repaired? Len Gibely must have branched out into mold remediation as well as roofing. And as they must surely know, since I've been a customer of theirs for so long, that the 203k construction company that rehabbed the house isn't going to be come back for a roof repair 9 years later - they only do total rehabs. If you want a company you can depend on, look somewhere besides Len Gibley. By the way, what's up with the reversal of the Gibely and the Len?

Price was fair but post-install response was not good. Initially, it took several calls and a…read morecouple of months to get repairs to the siding roofers damaged. It was after that when I noticed a few of my leaf guards were missing from a gutter in a location visible from a room not often visited. I made several calls to ask them back to replace the missing guards (with new ones I purchased) and ensure leaf guards weren't missing from other locations, one of which is the very high back gutter unreachable by me. I devided to borrow a friend's 32' ladder and do it myself after having received no response from the owner as requested on my third call. I found dozens of roofing nails on a newer section of roof that is part of an addition where shingles were not being replaced. I collected this cache of nails (in photo) which could be added to the tally of nails collected around the property post-install. This could explain the flat tire every driver of the three vehicles in the home experienced along with the flat tire on the riding mower! I was happy with the roofing job initially, but next to no satisfaction thereafter. If you hire them, inspect post-job well for damage and clean up before making your final payment to make sure they're not sloppy as they were at our home! I would expect the same poor, unresponsiveness otherwise.

Shingles on a one-pitch roof no ice and water Shield under it the contract said rubber roof and…read morethey cheaped out and put shingles instead they did not even honor their own contract there is no way I can recommend this roofing company Scott's Roofing out of Derry New Hampshire no good stay away from them there are plenty of other roofers out there