The roofing work performed on my home did not meet accepted industry standards and has resulted in…read moresignificant and preventable damage. The attic was left improperly vented, causing temperatures to reach 120 degrees, which indicates a clear failure to install adequate ventilation as required by standard roofing practices and manufacturer guidelines. Additionally, the pitch of my kitchen roof was not addressed correctly. A low slope roof should have been installed with a rubber membrane, not shingles. The decision to use shingles on a roof with this pitch directly contributed to ice dam formation and subsequent water intrusion into my kitchen ceiling. This is a well documented risk associated with shingling low slope surfaces, and any qualified roofing professional should have known and disclosed this. These errors have created ongoing structural and moisture related issues that will require corrective work at my expense. Based on the deficiencies in workmanship and the failure to follow established roofing standards, I cannot recommend or support this company

The sales people were helpful but also felt very much a sales pitch- they did not have some of the…read morespecific products we wanted, but did go out of their was to find one of the patio doors that they initially did not think they could get. They also did not itemize the bill and when we asked for an itemized bill told us their computer program did not know how to itemize. To me that made no sense and leaves me feeling like we may have been ripped off with our prices We ordered our windows on April 10 and told it would be 4-6 weeks until delivery. We did not get them until June 24 (10 weeks). This took a lot of time and energy pushing- they kept pushing back the timeframe and at one point told us mid- July. This may not be an issue if you are just getting replacement windows, but we are doing an addition and cannot get the inspection until the windows are in place. The delay on this delayed our entire project. That being said, our architect drew the plans for our skylights wrong, and the sales person actually helped us get the correct size quickly (like the same day we started to install!) it was very helpful and above and beyond for him to do that (though I'm not sure if he could get them the same day why we couldn't get all of our windows sooner!!) .

This guy is legit. Old school honest business. Expert installation, easy to deal with competitive…read morepricing. Al did the install he was excellent. So happy with the results!

I LOVE these guys. Bruce is very knowledgeable and helpful with all my questions. Al and his crew…read moreare fantastic at instillation. Fast, efficient and always clean up everything!! Highly recommend!

Had called to get a resident a quote schedule date and time with resident information no one showed…read moreup called them back and texted them back no answer or responds

Great quality windows, truly from Europe. Amazing design and color matching for my home interior…read moreand exterior. Reasonably priced.

Replaced all windows and exterior doors, with new tilt and turn Rehau (German) products. Very happy…read morewith result. Keep house temperature and very easy to clean and open.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

Jesse and Lisa were amazing to work with. They were thoughtful and helpful when it came to creating…read morewhat we envisioned and how to do it. They communicate well and have made a step my step system to help you understand and navigate the building process. We highly recommend them for small and large projects.

I requested an estimate to renovate my third floor. Jesse was professional. I decided to to hire…read morethem, so I cannot comment on their actual work.

CSA!!! From start to finish... A nightmare. Run, don't walk away from this unprofessional poser…read more Damaged our home, lied. Had to get a new contractor to do the job right and fix our home after this clown car left town. Imagine getting LASIK surgery with a chainsaw. Yup, that bad.

I cant say enough good things about Jeff and out new door…read more Jeff was professional, got back to me quick with me (probably too many ) questions, and did excellent work there were no surprises, and the door came out great He came in , measured, went over all options, and built us the door we wanted, with the details we wanted, at a great cost. He then came and did the perfect install, and everything went flawless. Dont bother looking at Home Depot or Wayfair or such for cookie cutter doors made out of fiberboard. You wont be happy. For barely more then we were going to pay for a generic door at Home Depot, we got a customer job that is 10x better with 20x the character - AND he installed it instead of having to DIY. If you want a customer house piece and statement piece, and a unique door with history attached to it - definitely call Jeff!