Danvers Car Service has been a great find. Getting to or from Logan airport from the north shore…read moreis always anxiety producing but Danvers Car Servise has proven to be a trusted and reliable limo service. Mr. Dahani is a particularly responsible as well as a caring driver. Our plane was early and our luggage was very late and Mr. Dahani was there throughou, patient and very composed. We felt bad for his inconvenience but he only cared that we were content with his service. As an owner of a business myself, I really appreciate his customer care I highly recommend his limo service. Joseph Palermino.

I booked a limo ride for a short 15 - 20 minute pickup and drop off from a house to wedding venue…read more I booked the reservation online with all the info. It never officially gave me a price for the ride but I figured it couldn't be too crazy and said that the quote was pending. Only to find out they charged me $1,008 for a 20 minute limo ride saying there is a 4 hour minimum. I called the company to see if there was any way they could take some off since that was nowhere on the online booking and we only used them for 20 minutes. They said no and hung up. Very upsetting. Not to mention the 20 minutes that we did use the limo for, the music and sound didn't work so we sat in silence most of the trip. Overall not a great experience and now I'm out $1000 for a lousy 20 minute limo ride. Would not recommend this company.

We chose Michael's Limousine for our wedding based on their great package options. Booking was…read moresimple, and their team was always quick and responsive to our questions. The shuttle itself exceeded our expectations--it was clean, comfortable, and packed with fun amenities like neon lighting, drink service, and great music connections! Our only constructive feedback is regarding timeline guidance. Since our wedding fell on the Friday evening before a holiday weekend, our driver arrived 5 minutes late for the first shuttle run, and heavy traffic ultimately caused our ceremony to start late. As clients planning a major event, we would have really appreciated extra guidance from the team during booking--such as a heads-up to factor local holiday traffic and ceremony timing into our overall schedule. Overall, though, we had a great experience and would still recommend Michael's Limousine for any event transportation!

Highly recommend! Showed up ahead of time with red carpet and champagne at my daughter's wedding!read more

Amazing experience with this company. My friend and I had an early morning flight and needed a ride…read morebefore 5 am. We booked with Boston Express Limo. They sent us a confirmation email in advance and texted us when the driver was on the way, and had arrived. Even though it was such an early pick-up, he arrived early, and was cheerful. The car was clean and the ride was pleasant. Also -- it was cheaper than other similar companies which was great for me and my wallet. Would/will definitely book with them again!

This is a reliable service with professional staff . I have been using them for 7 years and I would…read morenot use another company .

Outstanding experience with ATR Limousine! First time using them and highly recommend! Prompt…read moreresponse, competitive pricing, clear communication and excellent service at pickup and drop off.

The stretch limo was so much fun! It was part of a Christmas gift for (2) 12 yrs .... Bringing…read morethem to the wang theatre and then pizzeria Regina. We all had an awesome time! There were balloons in the limo and we had fun with that. The driver was awesome, the car was clean and comfortable. I highly recommend them!!!

The driver was waiting at the airport for us and was friendly and informative during a one hour…read moredrive in heavy traffic. If you appreciate promptness and courtesy, this is the service for you.

Driver was very professional and car was very comfortable and clean. We needed a ride to the…read moreairport first thing in the morning and the driver was there early for us. I would recommend Essex limo to everyone. The service is terrific. Thank you

I have been using Five Star Luxury Transportation for years for both my business travel and family…read moretravel needs. Eric and his drivers are very professional. They are always prompt and the vehicles are spotless. It is always nice to get the level of personalized service that comes with a small business and an owner that cares about his customers. Eric has even accommodated some special requests without hesitation. I can wholeheartedly recommend Five Start for any of you transportation needs.

Tip-Top! Eric is what we've been looking for for years. Rates are great, tip is included, cars are…read morevery clean, in new condition and makes the ride to Logan a pleasure.

I have used City Taxi in total about 8 or 10 times too many…read more Although they have either taken twice the time they've told me or had to be called back to be reminded of my request for a ride in the past I have continued to call them mostly because their number was programmed in my cell- after my most recent experience, however, I will not give this company another dime and - DELETE. Although the drivers are generally polite, the dispatchers and "management" at City Taxi are unbelievably rude. During my most recent experience,I requested a cab from my home to nearby Endicott College. Like every other time I have called for a cab here, it was difficult to be certain whether anyone was actually going to show up as the dispatcher just mumbled and immediately hung up as soon as I gave my address. That said, I called back after waiting outside my house 20 minutes for pickup. The dispatcher rudely barked that a driver had been to my address and left. When I explained that I had been waiting outside my door since calling, he replied "I guess I'll send him by again" and abruptly hung up. After another ten minutes and still no taxi in sight, I called again. This time I was hung up on the moment I stated the address where I'd been waiting - I guess he didn't want to talk to me. When my fiance called (Steam was shooting out of my ears at this point) and requested to speak with a supervisor, the dispatcher who had hung up on me identified himself as "the boss." He said that the driver had driven past the street that our street turns off of and beeped, He continued that if we hadn't been there it "wasn't his problem." Our home - mind you the requested location for pickup - is not on the street where the cab supposedly stopped or even on the corner of that street. The dispatcher was immediately rude, repeatedly swore and hung up again. It is important to note that both my fiance and I were polite and reasonable during this entire interaction and were met with disgustingly unprofessional behavior. Having moved to Beverly from Boston, we understand that taxi transportation isn't as much of a convention outside of the city. As new homeowners who use the commuter rail for work, we often call a cab to get home from the grocery store or to the zip car at Endicott College. I am completely appalled at the way we were treated. And for the sake of the nice drivers I have encountered, I hope that the "gentleman" who identified himself as "the boss" does not in fact hold such a position. Despite being headquartered extremely close to my house, I will never ever ever - did I say ever? - step foot in a City Taxi cab again. I recommend this cab company to the crack whores and drunken vagrants I've seen them courting near Beverly Depot or anyone who wants to be treated like one.

Another article in the Beverly Citizen…read more Three City Taxi cabs that police say are unsafe were ordered to be taken off the road in the past week. The company's cab 6 was seen at Rantoul Street and Broadway on Thursday, July 23 with an inspection sticker that expired in April. Police said a week earlier they issued a ticket for the inspection violation and said on July 23 the company was told it needed to be inspected the next day. On Friday, March 24, police stopped City Taxi cab 6 again at about 8 p.m. at Elliott and Beckford streets. The company was issued another ticket for not having it inspected and it was taken out of service. Police said it had an exhaust leak and they removed the Beverly taxi sticker. The next day, police said, the same cab was stopped again, this time at Park Street and Broadway where cab 6 had a rotted rear tire, no horn and no ignition switch and had not been inspected. It was ordered to be taken off the road, City Taxi was given a ticket the license plates were removed and was towed. Then, on Tuesday, July 28 at about 10 p.m. police said they saw the same car, taxi 6, carrying a passenger on Beckford Street. Police said the cab had been reregistered, this time with a livery license plate. The car allegedly still had the same rotten rear driver's side tire and didn't have a horn or ignition switch. It also didn't have a taxi meter or the proper lights, police said. The cab was unsafe, police said, and again it was towed. A similar situation occurred with City Taxi's cab 7, police said. It began on Thursday, July 23 when police said cab 7 was at Rantoul Street and Broadway with a rejected inspection sticker from March. Police said the cab had one head light out and metal showing on the front tires. The company's manager was told the taxi shouldn't be put back on the road until it was inspected by traffic Sgt. Joe Shairs. A third cab that police said records show City Taxi put on the road on July 3 had not been inspected when it was seen on Wednesday, July 22 at about 8 p.m. at the Park Street taxi stand near Beverly Depot. Police told the driver the cab hadn't been inspected and it couldn't take fares and he returned it to the office. Two days later the same cab was given a ticket on Hale Street for not having an inspection sticker. Police said it had bald tires. Officer John McCarthy, a police spokesman, said police conduct regular taxicab inspections of the two licensed taxi companies in the city. "In addition to scheduled cab inspections, the traffic department routinely and randomly inspects all taxi cab to make sure they are operating safely," he said. City Taxi manager John Balkus couldn't be reached for comment.

I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

iBoston Limo really took care of me. After a flight…read morecancellation, then a rebooking, then an extended delay, I finally got to Logan several hours late, after 10pm. When I called to let iBoston Limo know of my changed itinerary, they were already tracking my inbound flight; I didn't have to worry about them. The driver met me with my name on a sign - and when you're exhausted, this is important. He was friendly, efficient, and got me safely to my destination. His Escalade was clean and comfortable. Booking with iBoston Limo was easy; they're available 24hrs. I couldn't ask for better service. I will be using iBoston Limo again - highly recommend!

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.