1. North Road Plaza

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Burnaby, BC

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North Road Plaza

4.0 (1 review)

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7 years ago

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The City of Lougheed - .. Halloween event signage & display at second location on 2'nd floor of Mall, around corner from the other one.

The City of Lougheed

3.0(43 reviews)
0.5 km•Cameron
•$$

It is a little shopping centre, but for my taste it is perfect as I can find all the stores that I…read morelove. The location is great as it is right outside the skytrain station. Moreover there is a huge parking for people preferring using their own vehicles. My big favourite is the Shiatsu Massage place, with a walk in clinic. So you can just put your name, do some shopping and then get a relaxing or therapeutic massage. My only minus is the food court, not the best choice of food and can be greasy at time.

The mall itself is currently undergoing renovations as they're expanding it, which is good and I'm…read moresure it will be a lot nicer afterwards. My complaint is about their guest service desk. It now only operates Friday, Saturday and Sunday which is extremely frustrating because what if someone needs help on the other days? I got one of those gift vouchers as a prize to redeem a gift card and on the voucher it said their guest service desk is open Monday to Friday still so I went to try to redeem it but it wasn't possible because it was closed. I went on a Friday then it was closed too, on the day it's supposed to be open and there was a sign to visit their management office and guess what? It was closed too. I called security and then they just said "I don't know when they'll be back they probably went out for their break or lunch. Sorry." So that was the help I got initially. I had to wait a while for someone to help me inside the management office. I can at least say the staff who I interacted with were friendly I just wish they had implemented a better system or had more customer service representatives to help out. Maybe they're just trying to cut people's hours down.

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The City of Lougheed
The City of Lougheed
The City of Lougheed - .. Santa's place.

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.. Santa's place.

North Road Plaza - shoppingcenters - Updated October 2026

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