Steve has done impeccable work for us in our home twice --most recently just a few days ago. (He was originally recommended by some well-respected Windermere Real Estate agents in Mukilteo -- they recommend him to all their clients.) Professionally, his communications are excellent and he has been on-time for appointments, and even calls to let us know he is en route. He is methodical in tracking down the problem and fixing it, and, if you are interested, he will talk you through what he is doing and why. He is polite and well-spoken. His rates are reasonable and fair and he works quickly. We have recommended him to friends in the area, and will continue to do so. read more