They did good work on our deck but surprised us at the end with a bill that was over $1k more than…read morewe agreed to. I understand a reasonable overage on materials but they estimated $2k for materials and the actual bill was $3k, so they were off by 50%. In my opinion this is something they needed to bring up right away but instead they finished the job, then came to me afterwards and insisted this was standard practice. In my 30 years of hiring contractors I've never had one come to me after the fact and expect me to pay 50% more than we agreed. So while the work was good, I couldn't recommend using them if you want to know your total cost before you start the project.

Had a really great experience with Dacosta. Tried to remove an old sink and got stuck with a nut…read morethat had crusted over completely and was really difficult to even reach. He was able to install my new sink well and come back with the right materials and spray to remove the difficult remaining parts. Priced really reasonably, very responsive, courteous, even took off his shoes in our no shoe house. Would definitely work with them again.

We had a great experience with Matt Construction. Every day they arrived and carefully laid down…read morepaper so that they wouldn't mark up the floor and then carefully took it up at the end of the day, really worked hard to make the house as livable as possible for us while the work was going on. The on-site manager, Jonathan, was great, and they gracefully and quickly responded to additional requests and changes of plans we requested, including entirely changing one of the windows. Even our neighbor reached out to tell us how nice and respectful they were and asked us how we found them. The answer is that I just saw that they were well-reviewed on Yelp, so I'm adding my review here too. Their pricing was very reasonable, and their work was exceptional. They replaced a shower system, which involved breaking existing tile and seamlessly re-tiling the affected section after the new shower was installed. During the process, they covered the opening with plastic so we could continue using the shower (even though it only took a couple of days). The re-tiled area blends perfectly with the rest of the shower (see attached pic). You'd never know it was repaired. They also repaired significant water damage from burst pipes, replacing and adding insulation and drywall, installed recessed lighting with dimmers, replaced a window and glass shower doors, swapped out an awkward set of swinging bathroom doors for a proper door, and took care of several long-overdue household repairs. Everything was completed quickly, quietly, and efficiently. If we ever need renovations in the future, we'll definitely be using them again.

Most of the explanation from the owner is not accurate. Only communicated in 8/21. The company…read morenever followed up on sending an electrician to estimate the electrical work. The quote I received was incomplete (later) for electrical work!!!! Bottom line here, I also have texts and email that were not responded to or ignored, in spite of specifically ask Matt the owner if he is interested in taking the job. He said yes. But then never responded to text messages.

Ultimately, I didn't end up using their services but they were super helpful and weren't dismissive…read morelike other folks out there. Got them bookmarked for future work.

Just finished replacing two 30 year old fiberglass shower/bath units and could not be more happy…read morewith the results. The crew of Matt, lead carpenter and his assistant Lewis were outstanding. Friendly , professional and very knowledgeable with coming up with solutions for any problems encountered as is likely with 30 year old construction. If considering remodeling and in this area, I highly recommend you make an appointment to meet with Mike (the owner) in Saugus center. The showroom is beautiful and and will help in deciding options. Finally I found the price very fair for the quality of work. Rick M.

I had a great experience working with Trust Contractors and highly recommend them. Fast response,…read moreaffordable, thorough work, and total peace of mind. They were incredibly quick (responding within the first 45 mins of my Yelp request ) to respond when I discovered a water leak coming from outside. Since the source wasn't obvious (potentially an ice dam, roof issue, etc.), I really appreciated how quickly and thoroughly they assessed the situation. They were able to identify both how far the water had spread inside and pinpoint the exact source of entry from outside. Once the issue was identified, they moved fast to fix it properly. After repairing the exterior source, they took extra precautions inside, treating the affected area to prevent any potential mold, installing new insulation, replacing the ceiling and smoothing everything out, and finishing with a clean paint job. You'd never know there had been an issue as it was repaired well. Jean, in particular, was fantastic to work with. He was very accommodating to my schedule, acted with urgency throughout the entire process, and made a stressful situation feel manageable. He clearly explained the plan, the reasoning behind each step, and made sure I felt confident that the problem was fully resolved. Overall, a smooth, professional, and high-quality experience from start to finish. I wouldn't hesitate to use Trust Contractors again.

Worked with Jean to repaint our house along with a few differing installs. Jean and his team went…read moreabove and beyond in an extremely short time frame. Would highly recommend working with him and his team. Great experience!

I reached out to PlumPro after getting a strong recommendation from a reputable builder in the…read morewestern MA area for our new home siding project. That decision turned out to be one of the best moves I've made so far. The experience started with their on-site consultation (BD) which was extremely thorough. The rep carefully documented every single one of my needs/preferences and quickly turned around a draft 3D rendering of the proposed siding, which allowed me to visualize the project and modify things that didn't quite suit the house, etc. Later the rendering served as an invaluable reference for tracking progress towards accurate installation of the siding and trim. Once we launched the project, the team started a group chat, including the entire core team (BD, project manager, and the owner), so everyone was always in the loop on the project at all times. If I had *any* questions, they responded immediately, even on the weekend. In my experience, this level of transparency and accessibility is unheard of in construction projects like this. The owner, Yuk, is absolutely outstanding, a paragon of business owner excellence who clearly values client satisfaction. Definitely want to comment on the actual site team, who produced very high quality work, and were super courteous and friendly (which is especially appreciated when you have neighbors who have to live through a construction project this big). I was impressed with the back office team as well, who was consistent in their communication and always friendly and accommodating. If you hire this company, you will not be disappointed. They do really cool projects (check out their IG ), and their prices are super competitive (though I would have paid extra money for the peace of mind they gave me in running this immense project). If I could give PlumPro more than 5 stars, I genuinely would. Thanks to the PlumPro team for making this project a success.

Plum ProExteriors left 3-inch nails and screws scattered across our entire yard, sidewalks, and…read moredriveway. They have refused to clean it up for over 6 weeks, even though they assured us multiple times that they would when we first raised the issue. At the time of posting, we cannot safely use our yard, mow our grass, etc..

CJM did a complete new exterior for my house: doors, windows, siding, a roof, and a deck. The…read moreproject went better and faster than I expected. They were great to work with. Great communication.

CJM Builders built my custom home 13 years ago. Our first issue was with their plumber, we kept…read morehaving connections break and floods. After WE did the research we found out that the plumbers did not use the correct clamping tool for the pek lines. When brought to the plumbers attention (Chuck's brother Dave) he was unaware that a specific clamping tool was needed! How is that even possible? We ultimately hired a different plumber to resolve the issue (yes, WE had to pay to correct our builders mistake). Next was the heating system, again Chuck's brother Dave (CJM Plumbers). Another issue WE had to pay another HVAC person to correct. Wrong placement of system to cover the second floor. We had to add a third system to adequately heat the second floor. Fast forward to today, we decided to add crown moldings, wainscoting and change paint colors. Dark colors are not forgiving to wall errors like lighter paints. Low and behold what do we see, tons of screws that were not "sunk" in the wall board as they should have been, not to mention literal "waves" in the walls that should never have been. Don't tell me that Chuck and Brian did not notice this, they were just happy that we did not before our warranty expired. If you are looking for a "quality" builder that uses quality subcontractors, keep looking.

Dave and his crew gave our colonial style home a facelift with the addition of an amazing farmers'…read moreporch! He offered great advice throughout the planning process, offering suggestions for better building products and ways to cut costs in other areas. He and his crew were on time, had great communication throughout the project, and were considerate with time management and cleaning up at the end of each day. Costs or potential additional costs were discussed prior to the project starting and throughout. We have also hired DPS to replace all of our windows which was also handled in a professional, punctual way. We appreciated that they pulled all proper permits and handled all city inspections.

I thought this was a different BK Home Improvement and gave them a 1 star review. I do not know…read morethis company at all. I apologize if the 1-star review got seen by anyone. I'm sure this is a good person.

This is not a review. I just wanted to share pictures of how our job was left. There seemed to be…read morea lot of miscommunication. We were told not to pay the remaining 25% due to our misunderstanding. I will address the concerns and areas I am not happy with myself.