Highly, highly recommend Say It Once Dog Training! We have used them for our two pups with trainers…read moreDonna & Michelle. They were both wonderful and really took the time to explain each of the dog's behaviors - the how & why. After your first in home visit, you're able to take your dogs to group classes which are held all over the city & suburbs. These classes are awesome for our reactive dogs - it gives them the exposure they need in a controlled environment. I have never been made to feel embarrassed or bad about my dog's behavior which I have experienced at other training organizations -- that is why we hired them! I really feel that I have a strong support system with Say It Once. While we (my fiancé & I) need to stay on top of training on our own, our dogs show so much progress each training sessions. Love Say It Once!!!!

I can't even begin to put into words how grateful I am to Say It Once Dog Training and most…read morespecifically Michelle!!They are the best in the business! Michelle is extremely knowledgeable and patient. She is there for you when you need help and right next to you to celebrate your successes. She will be you and your dogs biggest cheerleader! You cannot go wrong with Michelle and Say It Once Dog Training!

I was so happy to find a groomer locally that was top notch from the first phone call through pick…read moreup! My puppy Honey is 6 1/2 months old and I needed to find somewhere close to get her groomed. After having other groomers in town not return my texts and phone calls I decided to call Sandy Hill. Not only was the gentleman on the phone pleasant. But he was able to get me an appointment for the very next day. I also like the fact that Sandy Hill requires proof of vaccines, rabies shots, kennel cough, etc. prior to taking on a new puppy. When I got there for her appointment at 1 o'clock they were already waiting for me. They took a picture of her for her file, petted her up a little bit so she would be comfortable and asked specifically what I wanted done during the grooming appointment. I was told that it would be about an hour and a half and that I would get a phone call when she was done about an hour and 15 minutes later, I received a call from her groomer, letting me know that she was all done and adding that she did exceptionally well considering that she's just a puppy. When I got there, the groomer brought her out showed me what she did and handed me a report card that also outlined her appointment, she also proactively made an appointment eight weeks out for me so that I didn't have to worry. The location is about 13 minutes from the center of Saxonburg, and is located off of Sandy Hill Road. The kennel and grooming complex itself was spotless, it was immediately evident that it was a classy, well taken care of business. I will for sure be taking honey back and having Christine groom her again!

Took my dog there for boarding and was asked if we wanted her to have a bath. We said yes, not…read morerealizing that the fee for a bath for a 100 lb dog was $100!!!!!! over 20% of our overall bill. When inquiring about the charge, i was told that grooming is a separate service and we should have known to inquire what the fee would be. The front desk has no accountability or responsibility for grooming pricing. I find that as a full service business, that is not a very customer friendly response and quite frankly, in other kennels i have used, the bathing was always included in the overall kennel stay. I will be taking my business elsewhere.

I had such positive training experience with Paw & Order. They help me understand a lot of how to…read moreeffectively communicate with my teenage pup and supported me to safely use tools and better understand them. They have a safe environment and trainers that are able to provide my pup socialized skills, clarity in communication and time that I wasn't able to provide him with. Elissa is so kind, patient and very supportive. Honestly, all their trainers are so passionate about dogs, they care about them so much and advocate for the dog's success, they will all help you to become a better and responsible dog parent. I LOVE that they help me strengthen the bond with my beloved one and there for me all the way through (super responsive!) My pup came home more confident, focus and happy. He is now a proud CGC pup, were able to enjoy our outings safely together and have a great start to discover all the adventures life throws our way. The best part is that we will have their support for life, join the community and learn about more training to bond our relationship in a healthy way. The upsetting part was that I wished I had known and started with them and not waste my money on other trainings prior! I'm definitely coming back here when I get my second dog. It's SO worth it.

My husband and I contacted Paw & Order to inquire about training our anxious dog to go to the…read morebathroom outside rather than inside our house. Paw & Order had some availability for an in-home consultation that would last about 1.5 hours and cost $100. The trainer was named Jamie, and she arrived at our house on time. She had a pleasant personality, and she talked in depth with us about our dog's behaviors and her proposed training techniques. She spent most of the time talking with my husband and me, and she observed my dog only for a couple of minutes in a bed and on the front stoop. Jamie said that Paw & Order uses balanced training that combines positive reinforcement (e.g., adding a desirable stimulus to increase a behavior), negative reinforcement (e.g., removing an aversive stimulus to increase a behavior), positive punishment (e.g., adding an aversive stimulus to reduce a behavior), and negative punishment (e.g., removing a desirable stimulus to reduce behavior). Jamie said that she would initially use positive reinforcement (e.g., a door bell and a lure stick) with my dog to build her confidence. Then she would consider using a choke collar, a prong collar, and an e-collar that feels tingly. She said that she probably would not use the prong collar, but my husband and I would need to consent to using the other collars. At the end of the consultation, Jamie gave us a contract to consider signing. The contract said that we would receive 4-5 sessions within 6 months of the start date, and lessons would typically be scheduled every couple of weeks. The total cost would be $1,835. We would be required to send a weekly text or email about the dog's behavior as well as upload a video showing each household member working with the dog. In the end, my husband and I ended up not hiring Paw & Order to train our dog. (Our adoption contract with the animal shelter had prohibited choke chains, prong collars, and shock collars, and the shelter employee specifically mentioned to not use this company.) I, however, do feel thankful that Jamie gave us some useful training tips, such as using hotdogs, a bell, and a lure stick.

My dog Oreo loves going to Tan-Zar! The staff is always smiling, and you can tell they love…read moreanimals! Their grooming packages are reasonably priced! My dog is well taken care of at this facility - which makes me very happy!

Excellent Kennel. We have been taking our fur babies there for years. We had a situation with our…read moreolder dog once when they had to take him to the vet while we were away! They take great care of your pups.

stick with Jenna. she is fair and honest. Carly is deceptive and misleading. She charged me $90 for…read morea 5lb dog and was not up front about additional fees.

Boarded our dog here for our vacation. We were very pleased with the service and our dog seemed to…read morereally enjoy themself. The ability to watch her play through the online cameras was a great reassurance. Every time we saw her, she seemed happy and playful. We got her an exit bath, and she came out clean and fluffy. She was very tired after she got home thanks to all the play time she had. The staff were very friendly and we would definitely come back.

I cannot say enough good things about Playful Pooch! We use…read morethem for both daycare and boarding, and are always extremely pleased. The staff cares and loves our dog like their own and our dog absolutely loses her mind when she knows she's going there to play. Its fabulous to have somewhere that you know your family member is going to be safe, cared for, comfortable and have fun!

I highly recommend Playful Pooch. My pup Penny attends their daycare and boarding. I always know…read morethat she is good hands, that she is having a great time and that she will sleep good that night!

My little Foxxi has learned so much! Foxxi is 1.5 year old Chi/Pappillon Mix. Alisha was very…read moreflexible with the scheduling and took pride in her wonderful work! I called a couple of places for pricing and Heart-Shaped Paws was the best price for the best deal. I adopted Foxxi and had her for 6 months before I got her trained, she was always a good dog but now is very attentive to me and is on her way to being the best! I think that Alisha did a great job on not only training Foxxi to listen to me, but she trained me as well! I never knew how many bad habits I was doing towards my dog and she helped me correct that. Thank you!,

I just called Alisha. I was frustrated with my dogs regression in potty training. She is going…read moreall over the house. My family was on the verge of getting rid of her even though we love her so much. Alisha was calm, walked me through the steps I needed to take to retrain her, answered a ton of questions and never asked for a dime. She was so incredibly helpful and she gave me hope that I can get my dog back on track! Because of this spectacular service I asked her if she would be willing to do some one-on-one training with my dog. We meet this Sunday and I am excited to see what else she can help us with. Her individual rates are fantastic as well. Personally, I think she should charge more, but am definitely not complaining. The only bummer is that she may be moving soon because her husband is in the military. I'm going to take advantage of her services while she is still in town. I cannot express how helpful and open she is! Great job Alisha!!!

I've had both my dogs boarded for vacations and have been very happen with the attention and care…read morethat the individuals who work there pay toward my animals and others from what i can see on cameras as well as the interactions i've heard when we drop off and pick up. The dogs are on camera for the most part when the staff are there and i sense no stress from either my french bulldog or weimaraner. i recommend paying for some of the extras , like individual play time and walks as well as the going home bath to get that kennel stink off. In the end there buisness is well run, clean, and the staff are kind. Really appreciate them and the hard work they do for our pets in this community. See yinz soon! :)

Please don't board your animals here! We just had a terrible experience. We booked 2 luxury suites…read morefor our dogs for 7 nights. We called on day two to discuss some issues, mainly why our dogs were crated at 11a and why they were being fed in their locked crates with the water bowl out of their reach and no potty break after eating. We were told by Scarlett that our concerns would be noted but she "couldn't promise they would be taken seriously". I asked if a manager could call us back to discuss and that call came 24 hours after we picked our dogs up. I called multiple times during the 7 days and it went straight to VM with no return call. Our pug lost nearly 3 pounds while she was there. I wrote the GM a very lengthy email with no response after a week. Today I called the Dept of Agriculture (who oversees dog day care). I have attached photos of my dogs at various times of the day, locked in their crates. Additionally, I saw no human interaction with my dogs or any dogs in the play rooms any of the dozens of times I checked in via the cameras. I would like to know why my dogs were kept in locked crates for the majority of the day - I agreed they could be crated at night, because they are at home. I let them know that I would be picking them up at 10a - they were supposed to be bathed before we picked them up and they weren't. Their bedding was filthy and had been soiled. We weren't given a copy receipt and our card had to be run twice because they couldn't figure out how to add both dogs to one invoice.

Everyone is Always Friendly, knowledgeable & the store is well stocked! Worth the drive for me!read more

4.5 stars overall. Pet Supplies Plus is a retail chain that has stores in most states in the U.S…read more Their website says that this particular store is independently owned and operated. This store offers the following products and services: supplies for dogs and cats (e.g., foods, treats, toys, apparel, supplements, beds, bowls, collars, leashes, shampoos, and dental products), bird cages and seed, fish food and aquarium supplies, reptile food and habitats, live fish and other small pets, dog washing and grooming, etcetera. When I entered this store, an employee immediately and kindly greeted me. I walked around the store to browse the merchandise. Most of the products were for dogs. I was shopping for my cats, and I selected a collar and three containers of wet food to buy. The cashier immediately and accurately rang up my purchase and wished me a good day. I deducted half of a star from my review because the prices were a little higher than what a competing online retailer charges. Finally, I read on the website about the Pet Supplies Plus Recycling Program: "We accept all flexible plastic pet food, treat and litter bag packaging, from ALL brands, across ALL species, purchased from ANY retailer...Look for specially marked recycling boxes inside your neighborhood Pet Supplies Plus store." What a fantastic program! I will no longer have to throw my pet-food bags and litter bags into the trash.

Kate really knows what she's doing. My dog is 2 years old. I thought it was over for her attitude…read more We couldn't take her to daycare. We couldn't take her to the dog park. We quickly found out that could all be turned around. About 2 weeks after going to Kate my dog is better around other dogs. She used to be snappy she's more chill with all of her same cheer

Kate is a great dog trainer! We worked with Kate because our beagle was very disobedient and would…read moreonly follow his nose instead of our commands. She was able to quickly identify the things we were doing that were not working and teach us how to better communicate to our dog. Our beagle also had a lot of aggression with towards other dogs, so we thought. Kate arranged one of our sessions at her friend's house so that her friend and her large German Shepard could stand outside while we worked with our beagle's reaction. Kate immediately saw that our beagle was actually very fearful of the other dog and that what was causing his reaction. Within fifteen minutes we were walking down the street side by side with the German Shepard and its owner without my beagle flipping out! Kate offers sessions in the client's home at a reasonable price. You can pay per session or buy multiple sessions for a discount. As owners of a stubborn, yet oh so cute, beagle, we found our five sessions with Kate to be extremely valuable. We will use what we learned everyday of our lives as dog owners.