Have been coming to Bittner Vision for years and decided to continue going there even though I…read moremoved to Ross. Dr. Delserone is the best opthomologist that I've seen. She is so kind and considerate. She also recently saw my mom who had a sty and needed some support. They have a nice selection of glasses too. I got mine there and use them with blue light support while working. They're nice.

At my appointment a couple weeks ago, I brought my sunglasses in to see if they had a replacement…read morenose pad. I asked the woman who helping me purchase contacts if they had replacement nose pads, she said yes & said that she can put the new nose pad in. She took my sunglasses into the other room & while replacing the nose pad, slipped with the tool she was using, broke off part of the prong that holds the nose pad in & bent the wire part that connects the sunglasses to the nose pad holder. Since then, I've been back 2 times to have the wire part adjusted & told nothing can be done for the broken prong. Since the nose pad isn't held in securely, I asked if the sunglasses can be replaced. I was told no because they were not purchased there & the brand isn't in network. I said they weren't broken before that incident & she told me that they shouldn't have worked on them since they weren't purchased there. I get that but it's not my fault that the woman offered to change it out & broke them. Of course these are my prescription sunglasses, too. The doctors here are good but I am very unhappy with how this situation was handled. I don't think it's fair to punish the customer for the employee's mistake.

Dr Pinter is very good. But dealing with his check out staff is horrible. She insists on billing…read morefor things that Medicare says are not billable due to their facility being in network. Had to report them and file billing grievances requiring insurance company to issue denials to them.

Staff was very courteous and kind! Dr. McKee was professional,, personable, and very thorough. I…read morewould highly recommend this practice to everyone!

Very friendly and efficient staff. Dr Corcoran was thorough and went into great detail about the…read morecondition of my eyes. I couldn't ask for a better experience.

I like everything about Eyger Eye Group. They carry an excellent collection of frames, and they…read morefound a frame for me that fits my needs. I've gone back twice to fix my frames, and both times they have fixed it free, even with a smile. There is plenty of parking in their lot, and the waiting room is comfortable. They gave me a vision test that was professional and so the lenses I bought were amazing.

I'm glad I waited to write this review as I initially was going to give Gateway Eye Associates a…read morefive star review for their exceptional customer service. However, after receiving my glasses, I had to dock a star. What to expect of your eye exam and picking out your glasses is exceptional service and great attention to detail. The girls are so incredibly friendly and very happy to work there. The doctor was so real and down to earth, which I don't see that trait in many doctors these days. When picking out your frames, they are very honest and will tell you what looks good and what doesn't work. I loved that level of honesty and I found a pair that I thought would be the best pair of glasses I've ever gotten in my life. They not only fit great, but they also looked great. When I received my glasses, they didn't seem to fit the same way as when I originally tried them on. Bummer! When bringing them back for adjustments, it was then that the technicians gave me the reasons for why they didn't fit anymore and suddenly, they weren't as honest and friendly. Mind you, the same girl that helped me pick my frames also adjusted them when I came back. I almost sensed a level of "why did you pick these frames" attitude from her and that was frustrating, considering she was the one who sold me on them. Overall, I will probably come back, as the frame selection was decent with some nice, high-end, name brands.

Gave me wrong Rx, used to buy glasses elsewhere that I now can't use due to it not being the…read morecorrect Rx. Error acknowledged but NO apology from the Dr.. No less than FOUR times during my eye exam, I CLEARLY stated that I use the classes for computer glasses (computer length). At NO point did I say distance, and I never wore bifocals. 4 times! There was no chance of mistake, and yet the prescription they handed was NOT for computer glasses, NOT for single vision, bifocals for distance - was that Rx even mine????? The glasses I like are from somewhere else ($80 vs. their $600 after insurance and I like the $80 ones better which they don't carry. The online place I purchased requires you to give them a correct Rx, and if you do not, no refunds. So guess what - I am out that money with a pair of glasses I can't see out of at ALL! Add to that the time it took to get the glasses only to be wrong, and then time until they could get me back in. Then I had to take MORE time off work for the visit. The Dr. saw HIS error right away and worked with me to get the correct script, listened to me state what he had done wrong and that I clearly stated computer glasses, and at NO POINT was I offered an apology. NO APOLOGY! So unprofessional. Of course they won't cover the money I lost because of HIS error - I may not be so furious had he just apologized for the mistake that he did admit was his. Maybe I have the right script now, after taking off work AGAIN to have to go in? I won't know until I get new glasses, and I am not risking it with the online other provider until I can feel confident that I was given the correct medical info / script - at this point I DO NOT trust what I have been given. I picked a pair at Gateway / Eyetique, grabbing a cheap and ugly pair that my insurance will cover. I had to do this for one specific purpose: I am left without confidence that my medical provider gave me correct care / correct prescription . I rely on medical professionals to be correct, and again .... 4 times! 4 times I said "I need these to be computer glasses". He pointed at his error and did not apologize. So now I have to wait 2 weeks for the ugly pair to come in from them before I can trust that the Rx is actually correct now. Then it will be another few weeks after I order the glasses I actually want elsewhere. I would say "I'm not mad, I'm just disappointed", but that isn't true. I am very angry, and very disappointed on many levels. Paying attention to your client when he clearly states "computer glasses" no less than 4 times, then seeing your error after being told you wasted his time and money, and then NOT apologizing - that last one is really the kicker. That shows a lack of professionalism. I am finishing out this painful process, but I will have a difficult time justifying EVER going back there, and I will certainly not be recommending it. What I will be doing instead is actively letting EVERYONE I know about the chain of experiences I had there!

I have been using several doctors at the Chang Eye Group. Dr Ngan is my ophthalmologist and is…read moreexcellent. I highly recommend her. Dr Schraeder is my optometrist who has helped me with my glasses and is my expert there for dry eye. Tae has been wonderful in helping make appointments and now does other administrative functions... super nice.

Made an appointment for my child. Was told that our insurance plan was accepted when making the…read moreappointment and confirmed with our Health Plan. After exam with doctor, met with another staff person to order contacts. Was told that the "retail" side doesn't accept our insurance, only the doctors do. Today I received a bill in the mail for my child's exam. Very disappointed and believe that this place is very deceptive in its business practices. I would not recommend them!

What a WONDERFUL practice!! Very personal and sensitive to their patients needs! Our family has…read morebeen going to Scott & Christies for over 45 years! We recommend them to anyone in need of a eye doctor/eye specialist! Thank you Dr. Christie and staff....... we appreciate all of you! Michael, Sue & family

Off to a bad start..appt was 4pm... It's now four seventeen p m. And there's still somebody ahead…read moreof me.. I'm betting. It will be at least an hour. And they have a sign in the lobby that says the appointment will occur at the appointment time, not the arrival time...BFDeal.. The only thing that they did on time was charge. My credit card....very disappointed...

They did a great job fitting us for glasses, and making the eye exam experience pleasant and easy.read more

My husband, myself and my son and grandchildren are patients of Dr Lacina at Clear Vision in…read moreCranberry. The office personnel are so very helpful, friendly and professional! Dr Lacina is wonderful and very knowledgeable. I feel very confident and secure in his ability to diagnose and treat any eye issues that may occur at any time. It's been years since we've had an eye doctor that we feel comfortable with! We made a great choice when moving here 5 years ago!

The office is very small, which is fine but seriously limits space and selection of lenses. They…read morealso don't answer the phone during posted open business hours and their answering machine says they are closed which isn't the case. Lastly, I have eye insurance that doesn't cover much and the optometrist wrote for an expensive medication instead of telling me there is a much cheaper identical equivalent of the benign medication that I should have been prescribed instead to begin with. I had to research myself to find out that the medications have the same mechanism of action but one costs much less. More importantly they should tell their patients about medication options instead of living in fear. Despite me taking the medication for years without doctor or insurance issue, the optometrist was too scared she'd get in trouble if she wrote for the less expensive medication. So I unfortunately ended up finding out this optometrist is against continuity of care out of fear that prescribing the less expensive med (which treats the exact same thing) wouldn't be covered as medically necessary and get her in trouble. Lesson learned, seen an ophthalmologist. People are terrified to prescribe the most innocuous medications these days. It's infuriating to have to hunt for confident prescribers. This is unfortunately not uncommon to find prescribers too scared to do their jobs, but it's completely unfounded and puts more work and cost on the patient.

Dr.Anita M. Cichon is excellent. When I explained my vision had changed she made the necessary…read moreadjustments and provided me with the the sample contacts to trial to insure they corrected my vision. Jill does an outstanding service in working the insurance coverage so I can maximize my contacts and eye glasses purchase. My wife and I highly recommend Eye Couture. You will enjoy the exam and service.