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    North Lake Logistics

    2.8 (9 reviews)
    Open Open 24 hours

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    4 years ago

    This company lies and they do not pay their bills. I would not trust them.

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    Plymouth Auto Transport

    Plymouth Auto Transport

    4.5
    (21 reviews)

    Plymouth auto transport did a great job helping me get my new car to Atlanta. Every question I had…read morethey answered thoroughly. While Plymouth was not the least expensive option for transportation, all the research I did on the company indicated they were the most dependable and the most honest. I didn't want to go with a cheaper company that might try to rip me off when they delivered the car (I've heard horror stories).

    My wife and I were leaving the country for a few months, and needed our car shipped to Texas. If…read moreyou've ever needed to get your car shipped, you know that it can be a pretty terrifying experience simply because you don't know who will be taking care and who will be driving your car. After hours of doing our research and receiving tons of emails from dozens of brokers, we decided to work with Bill from Plymouth and we are so happy we did. If you're familiar with the car shipping industry, you'll know that brokers will often will tell you everything you want to hear in order to get your business. Bill on the other hand will tell you not just the good but he will be very honest with you in regards to what to expect. He's very thorough with explaining the process and doesn't make empty promises. One of the biggest advantages of choosing Bill is the personal service he offers. Unlike the bigger trucking companies, you can actually call him directly on his personal phone line and speak with him if ever you have any questions and that to me is a HUGE bonus. All this wouldn't matter if this wasnt necessary and you don't care about your car, but if you take pride in your car and want to put it in the best hands with a trustable company, then go with Bill because he actually delivers on everything he says he will do. He told me a quote and worked hard to honor it. He told me the car pick up window would be 1-5 days from the pick up date, and my car was picked up by day 3. He told me I could call him anytime for any questions, and he was always there. The one thing I appreciate the most about his company is the customer service and honesty. He definitely exceeded my all of my expectations. If you're like me and immediate trustable customer support is important to you, go with Bill. I can't thank him enough for everything he has done to make me feel comfortable with this entire process and for always being there whenever I had any questions. I will most definitely be returning to him to ship my car back to California when I return to the country. Bottom line, if you're reading this review, look no further and get in touch with Bill. I guarantee you that you will be happy that you did. You can request a quote on Yelp which is what I did and if you do, I bet you he will respond to you ASAP just as he does throughout the entire process! Thank you again for everything, Bill! :)

    Coastal Auto Shipping

    Coastal Auto Shipping

    4.2
    (36 reviews)

    Shipped our car from Honolulu to Maryland. It took about 3 weeks & 3 days to get here. We paid for…read moreport to door, enclosed. Made shipping arrangements through phone with Alex Duran. We tried to ship our car on the 24th, but wasn't able to get the lien holder permission letter in time, since or car wasn't paid off yet, we don't have the title yet, so you'll need a Lien Permission letter/authorization. I was worried that Thanksgiving day and that Friday, Matson would possibly be closed, Alex said no worries and that we could drop our car to the Matson port anywhere from Nov 24th- Nov 30th. We flew out on Nov 30th, so we were worried if we would have enough time to bring our car to the Matson port for shipment. The Matson port is located at Sand Island in Honolulu. We ended up able to get our Lien Permission letter by the 25th and we were able to ship our car on Nov 25th. It was super easy, but only one person (need to wear your mask) is allowed in the Honolulu Matson office to do paperwork to drop off the car. Fast forward to today! We just got our car today in Maryland! It was enclosed and our car looked like the day we dropped it off, clean and unblemished. We did pay extra for enclosed, otherwise shipping your car from Hawaii to the mainland, it will only be enclosed in a shipping container from Hawaii to their pick up port in the West Coast, ours was LA. If you don't specify enclosed for throughout your auto transport, I believe from the West Coast port to your final destination, they will drive it in an "OPEN" Auto Transport carrier which is "unenclosed." I wouldn't have minded "open" auto transport IF we were shipping our car in the spring or summer time, but we moved during winter time here from Hawaii to Maryland, so I was worried about our car being exposed to the elements that winter time will bring, hail/snow/etc. It was worth it getting enclosed, our car arrived clean & unblemished. The auto transport truck drivers were super nice, too. TIPS & INFO from my experience; 1) PAYMENTS: you will make 3 payments through the time you make arrangements for your car to be transported to when you receive your car. First payment, when you book with Coastal Auto, they will take partial payment then, we paid with credit card. Second, you will pay another partial payment at time you drop off your car to the port to ship off, also paid with credit card, and thirdly, you will pay the Auto Transport carrier driver! They will ask you to pay the Auto Transport carrier driver in cash, cashiers check, or money order, but you can also pay credit card, but you have to contact Coastal Auto and they will take your payment by emailing you a DocuSign to make your payment online. We completely the payment the day before our car was to be delivered, and we had no problems at pick up. 2) PORT TO DOOR: we are military and we wanted to have them deliver our car to our address, but the auto carrier driver will inform you that they will be arriving with the enclosed carrier and they need space to maneuver, so instead of them delivering to our address which is on a military installation, we were able to quickly communicate with the truck driver and ended up meeting at a location near the military base, which was in a parking lot of a mall nearby which was clear and open. Throughout the process when they were ready to deliver, they communicated often through text or a call to inform/update you. We were able to pick up our car today, it is in pristine & clean condition as the day we dropped it off to port. The driver & assistant were super courteous and nice, and they were wearing their mask at all times. Since we paid Coastal Auto online yesterday, we just had to sign off some paperwork with the driver and off we go! 3) PAPER WORK: IF car is paid off, you will need your Title along with your car registration to show to Matson, IF your car is not paid off, if you're still making payments on a car loan for your vehicle, you will need a LIEN HOLDER PERMISSION LETTER from your loan company, ours was from Honda Financial, and you will have to call your INSURANCE company to update your car insurance to cover the estimated time your car will be in transport, you will have to give them a window/timeframe of how long it will take to arrive to final destination. You need to make sure your auto insurance will cover your car (if it's on an auto loan) during the time of auto transport. 4) CAR CONDITION: car needs to be thoroughly cleaned inside & outside and personal items must be taken out before shipping. Gas tank needs to be 1/4 full. 5) TIME DIFFERENCE: I think Coastal Auto is based out of Florida, so just keep that in mind when contacting them on the phone during their office hours. I communicated with Alex Duran, he was very responsive throughout the process. 6) MILITARY DISCOUNT: they offer Military discount! You just need to ask about it when you book with them. Would recommend this company to my family & friends.

    Gerson with Coastal Auto Shipping is absolutely amazing! He made everything so stress free and…read moreeasy. He coordinated every aspect of my vehicles. We shipped one vehicle from Las Vegas to Honolulu two weeks before our move. Then my suv two months later. If we ever move back, they are my go to. I have recommended him to all my friends and family and on every social media platform! You won't go wrong with them! Thanks Gerson!

    North Lake Logistics - vehicleshipping - Updated July 2026

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