I had a great experience using Cavalier Auto and dealing directly with the owner. He was…read moreprofessional, knowledgeable, and very detailed throughout the entire process, which made everything easy and stress-free. My car was picked up and transported from New York to Florida, and they were absolutely fantastic. They kept me informed throughout the entire transport and provided excellent communication from start to finish. I highly recommend Cavalier Auto for their professionalism, communication, and excellent service. I would definitely use them again!

Their quote was a little higher than 'average', but they have much better reviews than anything…read moreelse I'd seen, so I thought I'd give them a try. Lots of REALLY bad reviews across the industry... The experience overall was really good. The first truck scheduled cancelled, but their dispatcher Natalie was able to get a 2nd one next day. Timing for the pickup had gotten tight, but the truck was on time, and car delivered as scheduled also. Communication was great all the way through, and a bonus that I got an enclosed hauler for the open hauler price quoted. Shout out to the driver Mike from VI Trucking Inc, out of WA state. Easy deal!

These are the equivalent to solar salesmen. They'll blow your phone up, act like they're doing you…read morea favor by providing a quote and estimated time frame, and then act completely unprofessionally when you choose to explore other options. Brokers like any other. (I'm sure the owner will chime in typing "YoUrE nOt A cUsToMeR". Yea no kidding, the above is exactly why jr)

I have moved already two times using Big Star Moving and they have both been completed with…read moreexceptional service from Big Star Moving and his team. His team works fast and safely. No damage to any of my belongings and work fast to make sure that they are done within the initial time frame that was set up. I also recommended a couple of my friends to Sergio and they both had the same experience as me. Nothing shy of great service! Might be moving again to a different part of Florida and will definitely use them!

I first worked with Sergio and Big Star Movers last year, when I admittedly had a large and…read moresemi-complicated job, moving the contents of one house to two separate properties (but within 2 miles of each other). It was a barely lived/not much stuff rental property, 2 bedroom condo, and after nearly 4 hours, they still hadn't finished loading the truck. The only person that spoke English was the driver, and he wasn't helping much. Apparently, the couldn't figure out how to disassemble a very standard bed (I have photos). Sergio sent another crew member at his cost, which was greatly appreciated because we still had to move from Jupiter to Wellington. The men were polite, but I noticed after the furniture was scuffed, the walls were scuffed... they were beyond slow. The price was affordable and reasonable considering the service with three men and the travel, etc. Then, a few months ago, I needed a mattress moved. I called them again and we had a pleasant experience, literally moving one mattress 2 miles down road. While I hadn't loved the initial service I received, I found myself in a time crunch so, against my better judgment, I called Sergio again. There isn't much to move and the "difficult" bed was not one of the items. I called on a Sunday and explained I needed to coordinate the move with a friend coming in from out of town to take some of the furniture. The 3 of us agreed to the next Sunday, and Sergio instructed me to text him photos of the items, which I did on Monday. Having not heard back, I called him again. As we went to confirm, we realized Sunday was Easter and it couldn't be done. He had a slot for Friday, so we asked him to hold it until my friend got clearance to take off work. Later that night, at 8:23, I texted Sergio the confirmation as it was my understanding it was a business phone; each text has a signature line that says "Big Star Moving". I also called and left a voicemail. He replied back that he was in a family meeting and to call back tomorrow. I said thank you, I was just confirming. I have the screenshots. The next morning, Sergio texted me about his "special rates" and that after the base, it would be $20 for each 15 min increment. I expressed my surprise at the cost and told him honestly, his movers are VERY slow. At this point, Sergio became enraged and offended. He accused me of being upset because he didn't answer at night (screenshots will he provided if possible). I told him the cost was fine, I just needed to get it done, and he refused unless I brought a quote to him from another moving company. At this point, I called him. He'd initially told me he could schedule me for Sunday and it's not really my fault he didn't properly look at his calendar. His lack of diligence caused a huge upset in our plans, but we adjusted. I told him that my friend and I are of different beliefs and didn't know it was Easter; but he should have. I told him I'd pay up front but he refused and gave me a lecture on how you can't buy respect. That's fine Sergio, you also can't buy away a negative review. By the way, in less than 45 min, I found a company that beat his price. Spare yourself the headache and avoid this rinky dink sh*t show. You can do better. *please note that on Sunday, April 5th, Sergio booked us, not realizing HIMSELF it was Easter. The only reason I was insistent on getting it done with them was because my friend had already made arrangements and I was afraid another company wouldn't have the new time available. I offered $500 because his base price plus the $20/15 min would've come out to about $500 with as slow as they are. Happy to provide more documentation and texts on this from Sergio if necessary :)*

does not show up gives you a time and does not show up…read morewill not use this company rude lady that answered the phone

Stuck on I-95 for several hour, alone at night, before my insurance company called Rapid Tow... the…read moredispatcher kept calling & checking on me while I waited, which lessened my anxiety dramatically ! When the Tow Truck Driver arrived he explained everything to me, made me comfortable, delivered my vehicle to service & me to my front door! A professional & courteous company, from a grateful customer! I Highly recommend them for Any auto needs!

Great towing service! Responded quickly, good communication, and good price. Will definitely use…read morethem again if we need to tow a vehicle. Thank you, Towing One!

Towing one is the best tow company I have ever worked with. They came in under 15 minutes and the…read moreentire job was completed in 6 minutes! The dispatcher was great and the tow truck operator was amazing

Very honest and true to their word. Highly recommend using them. He bought my totaled car as is…read morewith Cash and provided bill of sale as needed when requested. trustworthy 100%. Communication was very good as well. No complaints at all. Easy and simple.

Had an awesome experience with Rodriguez Towing in West Palm. My tire blew out and left me…read morestranded. I waited for hours for AAA to come help and nothing! I called Rodriguez Towing, we used texting to translate, he literally came right to me and saved the day! Professional and knew what he was doing, he took exceptional care of my little car and took it to a tire shop where I was back on the road in 2 hours. I can't recommend them enough! Very nice people! Thank you so much!!

The only company I've used for 10 plus years regularly to move all of our Porsches and Bentleys…read more Steve, Beth, and the entire staff is responsive and detail oriented. The best in the biz and I've never had any issues. Thank you for the help and great service. -Giovanni

Very disappointing experience…read more The vehicle was not picked up on the agreed date. Instead, the pickup happened when it was convenient for them, despite the fact that next-day delivery had been discussed and agreed upon. They also charged additional fees for items inside the vehicle, even though I had communicated with them in advance regarding those items. The delivery itself took more than three days, which was far beyond what had been represented to me. To make matters worse, after the delays and service issues, I was promised a credit. Now, after multiple follow-ups, no one seems willing to take responsibility for processing or honoring that credit. Based on my experience, I strongly recommend that customers carefully review the company's MC authority, operating structure, and who is actually transporting the vehicle. My experience gave me the impression that they were acting more as a broker coordinating transportation rather than the actual carrier performing the transport. I will also be submitting a formal complaint to the appropriate regulatory authorities so the matter can be reviewed properly. Overall, this was a frustrating experience involving delays, unexpected charges, poor communication, and a lack of accountability after the fact.