I was told 6 years ago I would need cataract surgery in the near future. Moving forward to now, had…read morecataract surgery in June and Dr Hoehn did it for me. What a wonderful experience. In the time between the right and left eye surgeries I really had a chance to see what it was all about. Putting drops in my eyes and looking at our really white ceiling in our house the ceiling was really white, closing that eye and looking only through the left, everything looked as though I was seeing through a glass of really dark bourbon. Walking out side I was really seeing the difference in the color of the flowers. What a treat, I can ever read without glasses, and can pass the drivers test as not needing glasses. Thank you so much, this will be my go to for all my vision needs.

Terrible. Wont tell you your insurance won't cover glasses until after dipping their greedy fingers…read moreinto that insurance for testing. while conducting those tests my right eye was damaged.

I really wanted to like this place, it was a cute little shop, with higher than normal prices for…read moreframes, but you get where you can right? I wouldn't. There were a few problems: 1. The doctor talked about her staff horribly off and on during our visits. 2. Constant turn over for staff which made consecutive visits to pick up frames confusing. 3. Billing was egregious. First time paid the bill, was called a few days later due to a mistake to pay more. Then, I needed a specific exam, which I specifically asked if it was covered, I was advised yes, and then she tells us after the exam it was not covered. She has changed our bill 3 times, each time to ask for more money. 4. Terrible customer service, it almost seems fraudulent the processes they have. 5. Spoke in detail about other clients. I would steer clear.

I had a great first visit back in October with no issues, paid my bill in-clinic at the end of the…read moreappointment, no problems! Well, except that I never received a prescription or information from my visit so I could order new glasses. Then I got another bill from them for a similar amount, no biggie, paid that too. A few months later, I got my first email from them with a 60-day late fee! Weird...I paid them TWICE...they also don't have a patient portal or anything for me to check my statements, previously paid bills, and view unpaid balances, etc...extremely inconvenient but whatever. Honestly, I forgot about the late fee...my mistake; I take full accountability for it. Then in June, I received a notice (to an address I hadn't lived at for 6 months, yes I submitted a Change of Address and mail forwarding to USPS) about an unpaid balance and that they're sending me to collections?!?! Convenient that they don't have a patient portal for me to check right? I check my bank statements and yup, the payments went through, so I call their office 11 TIMES and can't get ahold of anyone! I drive to the office and sit outside for 15 minutes until I finally see Dr. Cooke, in between patients. Before I can even explain the situation, she quickly tells me to leave them another voicemail and then closes and locks the door on me! I would've happily waited until she had a free moment to speak with me or allowed me to speak with another employee (which she doesn't have as it turns out, hm, I wonder why), but she didn't give me the time of day. When she finally emailed me back, she was very rude and accused me of things which were not true (which she would've known had I gotten the chance to explain). Will NOT be returning.

I have since moved away from North Idaho, but I still think of this lovely bookstore! Such a…read moreperfect collection of books for sale, and the most beautiful setting. 100% recommend.

The coffee here was fine. I'd rate it a 4/10, it was edible but not good. It's too small to be a…read moregood place to study, as well. The atmosphere is really unsettling with all of their books that seem to lean right wing conservative. As a Christian myself I was initially interested, seeing books by CS Lewis and others. But as I looked closer I saw that many of the titles were closer to right wing propaganda than to biblical Christianity. Creepy vibe. Would not support this place again

A friend suggested I check out the eye glass selection at Ex-sightment Optical and I can't thank…read moreher enough for that. Not only did I get a new set of frames but the office lady fixed my old set of glasses and cleaned them even though I didn't purchase them there. They offer Kate Spade, Pro-design and Calvin Klein along with other top notch brands. I highly recommend Ex-sightment.

First - some full disclosure - I happen to be related to the Bowens at Bowen Family Dentistry. But,…read moreI've also been a patient (sort of, but not quite like the guy from the hair club for men). I've had dental work done by both Ben and Patti - and they're both excellent dentists. I can't imagine you'd find better people to poke around in your mouth, in Moscow, or anywhere.

Was told that my insurance was going to cover most of an implant crown and my insurance company…read moredenied my claim saying it wasn't covered. They tried to blame a change in my insurance but I checked with the insurance company and there was no change in coverage.

Cactus is amazing. Far and away my favorite local ISP…read more It's run by a small group of people who offer real, actual support. As in, pick up the phone, have it answered on the second ring, and have your internet fixed in 5-minutes. We've had their wireless service both at our home north of town, and my wife's business in town, for 2-years now, and both locations have gotten excellent service. I think I've had three outages in that time, and all of them have been resolved in less than 20 minutes. Their downtown store is also great, and on some components (networking cables, routers, etc.) competitively priced with much larger online competitors. The only downside is the limitation of the speed of their network. We have their 6mbit service (the fastest available). The great part is that (unlike Time Warner and other larger providers), when we run a speed test, it's typically at or over the 6mbit speed we're paying for. The less great part is that 6mbit isn't really that fast. Barely fast enough for Nextflix and other streaming, and pretty slow for downloading large files. I've heard rumors that they're planning to upgrade their network soon to enable higher speed connections, and I very sincerely hope they're true. Still, when you remember that you live in the middle of a wheat field in Idaho, 5-miles from the nearest town, in a place that can't get service from either Time Warner or Frontier (not that you'd want it) you count your lucky stars for an ISP like Cactus that gives you good, dependable internet service.

I have learned over the years that kindness really matters to me. When I am treated gruffly or…read morejudgmentally, that is the end of my bringing my business to that store! When I stop by Cactus with a problem, I always leave feeling better because Monica and Frank are good people who are just naturally kind. And, Frank is really good at solving problems!

Great St. Joe River guides! Worth every penny…read more Easy reservation and instructions pre-trip. Our guides, Tyler and Patrick, were awesome. They did a great job and teaching us to fly fish from their small boats that put you on the fish. They know all of the spots and go back and forth in these areas to make sure you land fish. All the while, untying our knots and helping to get us unstuck from rocks and logs. Nice, chicken salad lunch along a nice shoreline with lots of beverages throughout the day, with various beers to make the experience that much better. Planning on returning and wouldn't use anyone else.

Four of us had the good fortune to book and float with Tyler and Kyle, for a long al day float down…read morethe St. Joe. In a word: superb! From the goys' great personalities and care taken, to getting us into some beautiful cutthroats - most on the large size. Thanks Tyler and Kyle!

I've been going to Alpine Vision Center for several years now. At a visit a couple of years ago,…read moremy prescription had changed somewhat, so I got new lenses, but they never felt quite right, even though they did help me see things at a distance more clearly. Flash forward to an appointment I just had today. I told the doctor about the issue with my glasses and how it took me forever to adjust to the new lenses and that they still didn't feel like they were exactly what I needed. She worked with me to find a more "natural feeling" prescription that still provided the correction that I needed, one that was just ever-so-slightly different from my existing one, and on top of that, she had the lenses made on the spot at no charge other than the regular exam fee! As soon as I put my glasses back on with the new lenses, I could tell the difference. They are perfect now. It really says a lot about a business when they go above and beyond like that to make sure you are 100% satisfied - even with regard to something that happened over two years ago! I cannot recommend Alpine Vision Center highly enough. I will never go anywhere else.

This is by far the Best eye clinic I have ever been too. The Doctor, Julia, was fantastic. She took…read moreher time and answered all my questions. This was the clearest prescription I have ever had Trevor then helped me with my glasses. He is a pro. He is one of the reasons I will be coming back. Thanks Trevor.