Terrible. Wont tell you your insurance won't cover glasses until after dipping their greedy fingers…read moreinto that insurance for testing. while conducting those tests my right eye was damaged.

I am a retired medical doctor and live in the Northwest. When I needed heart valve surgery I went…read moreto Sacred Heart in Spokane and Swedish in Seattle. I go to centers of excellence. When I needed cataract surgery I went to Moscow, Idaho. Dr. Hoehn has been surgically trained by the best eye surgeons in the world, and she is my center of excellence now. Her office is well run and cheerful. I thought you ought to know how lucky you are to have her and her team.

I really wanted to like this place, it was a cute little shop, with higher than normal prices for…read moreframes, but you get where you can right? I wouldn't. There were a few problems: 1. The doctor talked about her staff horribly off and on during our visits. 2. Constant turn over for staff which made consecutive visits to pick up frames confusing. 3. Billing was egregious. First time paid the bill, was called a few days later due to a mistake to pay more. Then, I needed a specific exam, which I specifically asked if it was covered, I was advised yes, and then she tells us after the exam it was not covered. She has changed our bill 3 times, each time to ask for more money. 4. Terrible customer service, it almost seems fraudulent the processes they have. 5. Spoke in detail about other clients. I would steer clear.

I had a great first visit back in October with no issues, paid my bill in-clinic at the end of the…read moreappointment, no problems! Well, except that I never received a prescription or information from my visit so I could order new glasses. Then I got another bill from them for a similar amount, no biggie, paid that too. A few months later, I got my first email from them with a 60-day late fee! Weird...I paid them TWICE...they also don't have a patient portal or anything for me to check my statements, previously paid bills, and view unpaid balances, etc...extremely inconvenient but whatever. Honestly, I forgot about the late fee...my mistake; I take full accountability for it. Then in June, I received a notice (to an address I hadn't lived at for 6 months, yes I submitted a Change of Address and mail forwarding to USPS) about an unpaid balance and that they're sending me to collections?!?! Convenient that they don't have a patient portal for me to check right? I check my bank statements and yup, the payments went through, so I call their office 11 TIMES and can't get ahold of anyone! I drive to the office and sit outside for 15 minutes until I finally see Dr. Cooke, in between patients. Before I can even explain the situation, she quickly tells me to leave them another voicemail and then closes and locks the door on me! I would've happily waited until she had a free moment to speak with me or allowed me to speak with another employee (which she doesn't have as it turns out, hm, I wonder why), but she didn't give me the time of day. When she finally emailed me back, she was very rude and accused me of things which were not true (which she would've known had I gotten the chance to explain). Will NOT be returning.

I have since moved away from North Idaho, but I still think of this lovely bookstore! Such a…read moreperfect collection of books for sale, and the most beautiful setting. 100% recommend.

The coffee here was fine. I'd rate it a 4/10, it was edible but not good. It's too small to be a…read moregood place to study, as well. The atmosphere is really unsettling with all of their books that seem to lean right wing conservative. As a Christian myself I was initially interested, seeing books by CS Lewis and others. But as I looked closer I saw that many of the titles were closer to right wing propaganda than to biblical Christianity. Creepy vibe. Would not support this place again

A friend suggested I check out the eye glass selection at Ex-sightment Optical and I can't thank…read moreher enough for that. Not only did I get a new set of frames but the office lady fixed my old set of glasses and cleaned them even though I didn't purchase them there. They offer Kate Spade, Pro-design and Calvin Klein along with other top notch brands. I highly recommend Ex-sightment.

Was told that my insurance was going to cover most of an implant crown and my insurance company…read moredenied my claim saying it wasn't covered. They tried to blame a change in my insurance but I checked with the insurance company and there was no change in coverage.

I had a super great experience at Moscow Family Denistry. Everyone was friendly and, ya, really…read morefriendly. Explained the processes, charges and more!! Helpful when it came to me wanting to schedule appts on my noon lunch hour. I'm glad the other 2 offices I tried didn't answer their phone, otherwise, I may have never made it here!!

I have learned over the years that kindness really matters to me. When I am treated gruffly or…read morejudgmentally, that is the end of my bringing my business to that store! When I stop by Cactus with a problem, I always leave feeling better because Monica and Frank are good people who are just naturally kind. And, Frank is really good at solving problems!

We contacted Cactus to help set-up a new smart TV. They claimed to be able to be provide that…read moreservice. After 4 hours at our home the technician was unsuccessful but still charged for a full-service. A very expensive charge for something they were unable to diagnosis. A troubleshooting fee would have been reasonable. Disappointed.

Great St. Joe River guides! Worth every penny…read more Easy reservation and instructions pre-trip. Our guides, Tyler and Patrick, were awesome. They did a great job and teaching us to fly fish from their small boats that put you on the fish. They know all of the spots and go back and forth in these areas to make sure you land fish. All the while, untying our knots and helping to get us unstuck from rocks and logs. Nice, chicken salad lunch along a nice shoreline with lots of beverages throughout the day, with various beers to make the experience that much better. Planning on returning and wouldn't use anyone else.

Four of us had the good fortune to book and float with Tyler and Kyle, for a long al day float down…read morethe St. Joe. In a word: superb! From the goys' great personalities and care taken, to getting us into some beautiful cutthroats - most on the large size. Thanks Tyler and Kyle!

This is by far the Best eye clinic I have ever been too. The Doctor, Julia, was fantastic. She took…read moreher time and answered all my questions. This was the clearest prescription I have ever had Trevor then helped me with my glasses. He is a pro. He is one of the reasons I will be coming back. Thanks Trevor.

My dad broke his glasses and we took it in to Alpine Vision center and they fixed the glasses…read morewithin 15 minutes! The staff is friendly and I love that they did it for cheap!