A complete rip off from day one…read more Was sold a flawed pair of glasses with a two year warranty. Informed that the warranty had expired because the glasses had been on sale for a year, then I purchased the glasses, came back with broken frame a year later, hence outside the warranty. What a farce !! What a racket. Dale Graden

About a month ago, on a Saturday of course, I woke up with a big black 7 on my left eyeball. After…read morebeing freaked out I pulled it together, asked my daughter to drive us to the ER. She had Dr. Leach's (my ophthalmologist) cell number so she called to see which ER he might be working at. He said 'Can you just meet me at my office?' We did and he diagnosed my CRAO which basically means I had a stroke in my eye. Today I woke up with a painful left eye that was weeping. I called ClearView and they got me in. The optometrist consulted with the ophthalmologist and set up my treatment:eye drops. They shared the ophthalmologist's cell and asked me to call him if it got worse and to definitely call tomorrow to update him. They also set me up with a Monday appointment. They went above and beyond and made a miserable situation manageable. I really appreciate ClearView and its staff. Barb M

Terrible. Wont tell you your insurance won't cover glasses until after dipping their greedy fingers…read moreinto that insurance for testing. while conducting those tests my right eye was damaged.

I am a retired medical doctor and live in the Northwest. When I needed heart valve surgery I went…read moreto Sacred Heart in Spokane and Swedish in Seattle. I go to centers of excellence. When I needed cataract surgery I went to Moscow, Idaho. Dr. Hoehn has been surgically trained by the best eye surgeons in the world, and she is my center of excellence now. Her office is well run and cheerful. I thought you ought to know how lucky you are to have her and her team.

Terrible billing experience. When I came in for my eye exam, they told me that I wouldn't have to…read morepay for the exam or glasses (if prescribed) because they had talked to my insurance and it was fully covered. A few days after my appointment I got a call from Rolling Hills Eyecare that my glasses were actually not covered at all by insurance. I decided not to order my glasses through them because it would cost $400. This wasn't the real issue though; I ended up getting a bill in the mail for almost $200 from them for the eye appointment despite being told multiple times that they had talked to my insurance company and there would be no cost to me. This feels very deceptive because I probably wouldn't have gotten the exam if I knew how much it would cost. I also was only notified that they had the wrong information and that I would need to pay something by getting a bill in the mail. There was no phone call, email, or notification through their portal. This feels like a major issue to me because mail can get lost and not everybody regularly checks their mail since so many things are paperless nowadays. When I called about this situation they were very rude to me and didn't apologize at all. Please stay away from this place at all costs if you're looking for financial transparency.

Okay hands down the best eye care place in Pullman! The staff was SO helpful and friendly.read more

This is by far the Best eye clinic I have ever been too. The Doctor, Julia, was fantastic. She took…read moreher time and answered all my questions. This was the clearest prescription I have ever had Trevor then helped me with my glasses. He is a pro. He is one of the reasons I will be coming back. Thanks Trevor.

My dad broke his glasses and we took it in to Alpine Vision center and they fixed the glasses…read morewithin 15 minutes! The staff is friendly and I love that they did it for cheap!

Wow, with the recent renovation the lobby looks very spiffy. I also really like that they relocated…read morethe Pharmacy to right by the entrance. It's a lot easier acces-wise than walking down a couple halls. I've always had pretty good experience with Health and Wellness. I usually make appointments online. You have to currently enrolled in their system in order to access site. Once in, you can easily make an appointment. When visiting, it's the usual clinic wait time. It does get a little busier later in the year around flu season. The doctors and nurses I've seen have been very nice and helpful. Last year my eye was bugging me a lot and I went in to check it out. My doctor was afraid I had damaged my cornea so she called up a local eye doctor in Moscow to get me in immediately. She even called and checked up on me a few days later to make sure everything had turned out fine. Her thoughtfulness been very memorable. They're closed on the weekends except for urgent care. I've only gone in once under those circumstances. The doctor saw me almost immediately, I don't even remember any other people coming in for medical advice. I was in and out with a prescription relatively quickly and back in my bed to hibernate. They validate parking if you go in for medical services if I remember correctly. I usually schedule my appointments around my classes so I just walk.

Only open during weekdays, so you better hope you don't need medical attention during the weekend…read moreor you'll have t Very limited hours, very few appointments available. Your best bet is to just go to the actual hospital instead.

I paid a visit to my optometrist Dr. Robert Wayne recently. Feeling embarrassed, I asked when I…read morewas last in to see him knowing it had been years and that he could tell by the condition of my glasses. Leslie - wife and office manager, (is that the correct title?) said it had been ten years. Couldn't believe I was still in their records and the details the doc remembered about me personally. He was right, I had been putting off this visit until I could afford a quick trip over from Seattle to see him and get new glasses. You see I first saw Dr. Wayne when in my twenties and he correctly diagnosed me with a condition which causes me to see everything in a kind of misaligned double vision. Of course my parents always saw to it that my glasses were up to date, but previous docs had somehow missed this. Dr. Wayne put a prism in my glasses at that time which changed everything for me. Vision didn't hurt anymore. For the first time I could read more than two pages without becoming exhausted. I started to enjoy reading instead of avoiding it and that changed my life in ways I had never imagined. My new glasses also have a prism and are progressive bifocals as well. Learning by reading instead of memorization is a privilege I'm so grateful for and I never take it for granted. Reading is like a delicious desert at the end of a great meal. Today there is better technology which allowed Dr. Wayne to take a baseline picture of my retina which revealed that my eyes are very healthy and we discussed preventing eye diseases using natural supplements - an approach I've used for the rest of my organs over many years. I'm a cancer survivor from the age of fourteen and I just turned 46. As I said to Dr. Wayne, I've learned over the years to be very particular about doctors. Only the best for me, thank you. Nicer, more competent people you will not find. They are the real deal. You'll love meeting them even if you've been putting it off for awhile.

Dr. Wayne is the most committed care provider. The best possible patient care is his top priority…read more He is compassionate, smart, and kind. I'm so grateful for his care, and his desire to educate me about the problems and options available. He and Leslie are a huge blessing to their patients.