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    Ex-Sightment Optical

    5.0 (1 review)

    Services - Ex-Sightment Optical

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Ex-Sightment Optical Photos

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    16 years ago

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    North Idaho Vision

    North Idaho Vision

    5.0(1 review)
    1.1 mi

    While visiting my aunties, I had the pleasure of accompanying them to several appointments. One has…read morebeen recovering from a concussion and her eyesight was a but wonky and had been affecting balance. I was impressed to hear about the techniques being used to get her 'realigned' so to speak. She was referred to NIV who has provided her a pair of glasses to correct her depth perception and focus. She also has in person vision therapy and 'homework'. They're located inside a once thriving shopping mall. I had some work to do so I brought my laptop and got set up outside their office. I quickly learned that the play area wasn't ideal for me to focus, as the parents let their kids loose to scream at the top of their lungs while climbing the slide and chasing one another. I relocated and before long her appointment was over. It's so interesting to hear the ways that a traumatic brain injury affects vision. I definitely see an improvement in her confidence and know she's making strides!

    From the owner: Welcome to North Idaho Vision. Dr. Randall Cummings and the North Idaho Vision team strive to…read moreprovide the finest in optometry services. We invite you to browse our website to learn more about our optometry services, and invite you to join our patient family by requesting an appointment at our office in the Eastside Marketplace. North Idaho Vision is a full service eye and vision care provider and will take both eye emergencies as well as scheduled appointments. Patients throughout the Moscow area come to North Idaho Vision because they know they will receive the personal attention and professional care that is our foundation. Dr. Cummings and our team are dedicated to keeping our patients comfortable and well-informed at all times. At North Idaho Vision, we will explain every exam and procedure and answer all of our patient's questions. Additionally, at North Idaho Vision, we offer vision financing options and will work with vision insurance providers to ensure good eye health and vision care for all of our patients. Contact us today to make an appointment and for more information!

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    North Idaho Vision - Therapy Room

    Therapy Room

    North Idaho Vision
    North Idaho Vision

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    Inland Eye Care

    Inland Eye Care

    2.8(6 reviews)
    1.0 mi

    I really wanted to like this place, it was a cute little shop, with higher than normal prices for…read moreframes, but you get where you can right? I wouldn't. There were a few problems: 1. The doctor talked about her staff horribly off and on during our visits. 2. Constant turn over for staff which made consecutive visits to pick up frames confusing. 3. Billing was egregious. First time paid the bill, was called a few days later due to a mistake to pay more. Then, I needed a specific exam, which I specifically asked if it was covered, I was advised yes, and then she tells us after the exam it was not covered. She has changed our bill 3 times, each time to ask for more money. 4. Terrible customer service, it almost seems fraudulent the processes they have. 5. Spoke in detail about other clients. I would steer clear.

    I had a great first visit back in October with no issues, paid my bill in-clinic at the end of the…read moreappointment, no problems! Well, except that I never received a prescription or information from my visit so I could order new glasses. Then I got another bill from them for a similar amount, no biggie, paid that too. A few months later, I got my first email from them with a 60-day late fee! Weird...I paid them TWICE...they also don't have a patient portal or anything for me to check my statements, previously paid bills, and view unpaid balances, etc...extremely inconvenient but whatever. Honestly, I forgot about the late fee...my mistake; I take full accountability for it. Then in June, I received a notice (to an address I hadn't lived at for 6 months, yes I submitted a Change of Address and mail forwarding to USPS) about an unpaid balance and that they're sending me to collections?!?! Convenient that they don't have a patient portal for me to check right? I check my bank statements and yup, the payments went through, so I call their office 11 TIMES and can't get ahold of anyone! I drive to the office and sit outside for 15 minutes until I finally see Dr. Cooke, in between patients. Before I can even explain the situation, she quickly tells me to leave them another voicemail and then closes and locks the door on me! I would've happily waited until she had a free moment to speak with me or allowed me to speak with another employee (which she doesn't have as it turns out, hm, I wonder why), but she didn't give me the time of day. When she finally emailed me back, she was very rude and accused me of things which were not true (which she would've known had I gotten the chance to explain). Will NOT be returning.

    Ex-Sightment Optical - optometrists - Updated May 2026

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