I'm so grateful for Kootenai Animal Hospita! I've had 3 cats…read morethat they have helped me with in many different scenarios. They have always been very accommodating. Donna has been through all my tough moments with me and is always so compassionate and supportive. Today I called and Savanna was so kind and got me in on emergency appt for my injured cat. Thank you for all you do for the animals in our community! P.Meyer

We are long time clients of VCA Kootenai, they have our trust and respect. From the moment you…read moremeet the staff you feel that they really care about your family. All of the techs are knowledgeable and efficient, no question is left unanswered. Dr. Rogers has seen our dog Charlie Good Boy throughout his life, he just had surgery as a senior, he is doing very well and everyone was lovely to him! We recommend VCA Kootenai 100%

This place is amazing. They quickly got our puppy in, he was having an allergic reaction to a…read morespider bite(we think) They had him checked, treated and checked back out to us within an hour. Their check in process due to covid is quick and clear, there's a transfer room you utilize and there's limited contact. Just really appreciated their quick effort and help, made our Turner feel better and his fur family's anxiety go away. :)

Dr.Ginman saved my Yorkie's life many years ago after spending $20,000+ in Seattle for the vets to…read morenot accurately diagnose her, we transferred her to Dr. Ginman who dx and treated her for months. Years later I can still email him and ask questions if needed. He's truly brilliant, caring and affordable.

Dr. Clemons and his assistant were so calm and caring with our senior kitty. We were very grateful…read morefor their professionalism and patience. It was also wonderful that the clinic was open on the weekend. Thank you for a positive experience!

I was visiting from out of town and my dog cut her paw. It was bleeding profusely and despite…read morerepeated attempts over several days, I couldn't get it to stop. We needed help quickly, so we drove here hoping they could help ASAP, not knowing what else to do. Everyone here was TOP NOTCH. From the receptionist, vet tech, AND veterinarian. In a crazy turn of events, of course, her foot was not bleeding when we got there. In an abundance of caution, we agreed to wrap her foot to make sure it doesn't start bleeding again, even though there was "nothing to see here". Everything about the experience was absolute five star service and I would highly recommend this practice to anyone needing care for their animals!

We have been going to River City Animal Hospital for since it opened, having followed Dr. Clovis…read morefrom Prairie Animal Hospital. While we were saddened by the departure and retirement of Dr. Clovis and Dr. Luce, the service levels provided by the new staff has been top quality. A few years ago we paid into a monthly payment service that spreads the fees associated with dog care over the year, including dental cleaning. This worked out well, cost wise, while our pet was younger, but the fees went up as he aged, without any rationale for the extra cost/benefit. We have since drop that subscription model and will pay as we go. I suggest others that are on the CareClub plans carefully review the monthly fees vs. services provided and not 'auto renew' without running the numbers. Overall, we recommend this Hospital for your pet care.

VCA, a California-based mega-corporation, came in and bought several veterinary clinics in the area…read morewith River City being one of them. Immediately, the care quality dropped and the prices skyrocketed. What used to be a warm, inviting, place to take our pets, is now a volume-based conveyor belt of greed. I feel for the people who work there as they are byproducts of corporate policies. Do yourself a favor and take your pets elsewhere, literally anywhere else.

1) Appointments: this place is popular so when a friendly receptionist was able to squeeze in our…read morenever-before-seen puppy within a week onto a schedule booked out for a month, we were impressed 2) Cleanliness: the open lobby is pristine for a business dominated by animals and lacks an anticipated smell often associated with such institutions 3) Friendliness: being greeted by staff bearing warm smiles helps to decrease both owner and pet anxiety in what can be a nerve wracking situation 4) Vet techs: professional, knowledgeable and thorough these techs are more helpful than any encountered in other similar establishments we've visited in years past 5) Veterinarians: for reasons unclear to me, perhaps great contracts for the doctors, this place has assembled an All-Star cast of compassionate pet care experts, such as Drs Thrasher and Reese, who are as competent in their life careers as they are caring for owners.

So torn on how to rate Prairie. They have always done such a fantastic job with our cat, Ruthie and…read moreour dog, Sadie. We have been so happy with them. This last weekend, I was very disappointed that I could not reach them when it mattered most. My sweet Sadie was diagnosed last Monday, a week ago today, with lymphoma. She was put on prednisone, which needs to be given with food. Friday, we went to the vet to get anti-nausea meds because she was having a hard time eating. By Saturday we could not get her to eat and she was miserable. We ended up in the ER vet because Prairie does not have an on-call person we could even just talk to. So, there we were in an unfamiliar place with a Dr unfamiliar to Sadie and us, having to make the most difficult decision without even the opportunity to speak with our vet. I understand vets can't be open all days, but I do believe someone should be reachable for these horrible situations that don't always occur during business hours. You either care about our fur babies or you don't. That care shouldn't stop on the weekends or only be shown when it's convenient. I'm talking about a phone call here....not an office visit. Nothing is convenient about end-of-life circumstances. So, I guess I'll settle on a "3" for the rating. Day-to-day, fantastic...weekends totally out of reach. Unacceptable in my opinion and they totally failed Sadie when she needed them most.

Great place with great people! The place is clean, the…read moreowners are friendly and always happy to help. Sometimes it is a bit hard to get in on their schedule because they are so busy and you will see why once you meet them. My puppies love spending time at Camp K9!

We have an anxious & fearful dog. Nick helped us so much, as we could not even get our dog in the…read morecar. He now gets excited to jump in the car. :) Our pup would also get sick while riding just a short distance, but he can now go with us. We were not able to even walk our dog down the block, but thankfully, we have seen this greatly improve. We are most appreciative for all of Nick's help, and he also has a very friendly & helpful staff!

I had to bring in my 4-pound Chihuahua, Mini, after she was attacked by a larger dog and suffered a…read moresevere neck injury (about a 6-inch tear). Dr. Annie Bowes and her team were incredibly attentive, compassionate, and efficient. Within about an hour and a half, Mini was stitched up, fitted with a cone, given her medication, and we were on our way home. In such a stressful and scary situation, their calm urgency and genuine care made all the difference. Mini has been recovering well ever since thanks to the excellent treatment she received. I am so grateful for the comfort and confidence they gave me during an emergency. I highly recommend Dr. Bowes and her team -- you can absolutely trust them with the care of your animals, especially when it matters most.

I decided to take my cat in to the vet after my sister said they might be a more affordable…read moreemergency care option. I unfortunately did not read any reviews or ratings before going in but I really wish I had. They didn't offer an in ear temperature gauge and attempted to stick a thermometer in his rectum. After he squirmed she decided she wouldn't be able to get his temperature and didn't try again at all. Even though the $150 exam fee includes all vitals and temperature is pretty important to rule certain things out. Maybe it was a one off incident but it seems like there is much better care out there. I would check all options before resorting to this location.

We have been very pleased with the care and customer service at Legacy. Both of our dogs have been…read morethere for routine care as well as health scares, and the staff are always so kind and professional. Bonus that they see exotics so we have taken our guinea pig here, too!

Terrible. Vets were great even though it was short staffed and felt rushed, BUT the office manager…read moreAmanda and front desk staff completely suck. Tried to get this billing issue handled at the time of appointment / in office but the front desk gal was far from helpful and let me know I would eventually get a call from the "Office Manager", Amanda. When they call to discuss any issue, YOU WILL TALK IN CIRCLES. Amanda started with "what's the issue" even though she had pictures, texts and a full email discussing my issue. She sounds rude, unprofessional, gives off "I'm right, you're wrong" vibes even though they admitted many times it was a miscommunication / misinformation given on their end. I didn't want a full refund, maybe a discount for the lack of communication on pricing SEVERAL times. Nothing to make it right. Just a snobby phone call. Not sure how Amanda is the office manager there let alone "helping other branches" in Seattle Do better girlfriend.

Superb says it all. They are attentive and respectful…read more Highly knowledgeable and eager to help. They listened to me carefully and provided kindness, professionalism and put my doggo in high regard while honoring me.

Excellent experience with Method K9 My Dog did a full board…read moreand train session with Method K9 and well worth it .They exceeded my expectations .Stephanie helped me to understand why he was having issues. For me that was one of the biggest problem .I have grown up with dogs my whole life. But this dog he gave very little cues , at least not the stereotypical dog signs. They taught him respective space which for a dog of his size he really needed to learn.They socialized him extensively which is something that he very much needed ,lots of exposure. I think the most important thing that I learned is what his cues are and advocating for him. Advocating for an animal is not something that is traditionally taught in my experience .But it should be if you want/expect them to trust you . Things like not allowing strangers to pet them unless they desire it ,and even then only when it's an appropriate time and setting. For instance I don't want strangers touching me Lol makes sense when you think about it. Also I learned the power of making him earn his meal.If I can in the future I will continue with refresher classes. Thank you Stephanie and your whole team !!!

I have two 13year old Cocker Spaniels who I love and adore but they are older and very attached to…read moretheir momma. Usually, I have a regular pet sitter but this time she was not available so since K9 Country Club had been under new management for a while and the reviews were wonderful I decided to give them a try. We dropped in to get a tour and immediately we received a personal tour of the entire facility. We were very impressed! They stayed a week and were very happy and bouncy when I picked them up. K9CC was very accommodating and follow all directions for food and meds. Everything had been clearly labeled by K9CC and I had also requested my babies have a bath before picking them up. Randy, their groomer is excellent! He was very sweet and loving with both my babies and they loved him right back. They looked fluffy and smelled great! They were obviously well cared for and we will definitely return. Teresa Evans

I boarded my three dogs for eight days. When I came back to pick them up two of the three were…read morefrightened tails down and ears back. These two dogs are generally very gregarious and fun. A gentleman from the back walked up and one of them started barking at him at which point he aggressively went forward and yelled at the dog. My dogs were not OK for three weeks following this visit. This visit permanently changed one of them from being a dominant pack leader to a dog That's afraid of everything. Will belly crawl if you call its name. I am outraged. This business advertises new ownership and how wonderful it's supposed to be. We had used this kennel in the past a few years ago prior to the change of ownership and absolutely loved it. I think there is so much focus on the status of looking wonderful that nobody thinks to pull out the curtain to see what's behind it.