My Name is Hugo today i took my Lexus to get a Transmission fluid change they check not just the…read moretransmission fluid but also took time to check other items on my car service was done right and fast. The customer service was excellent, and they genuinely care about doing right by the customer they going out of their way to be helpful thanks to all the people working there starting with the nice guy at front desk who listened to my concerns and to the person who worked on my car fast and efficiently I highly recommend A Plus if you have any transmission issues This place is terrific. Fast, friendly, and fair.

Very thorough honest communication, quick to respond, excellent service overall. Highly recommend.read more

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Fully transparent. Evaluation cost went toward the fix. Multiple options backed with honest…read moreopinions being each. No pressure given to make a sale or force a certain direction. I could have did a temporary fix or permanent replacement in full. I chose to go permanent replacement. Glenn and staff were great. Very informative and followed up on every step of the way. Expedition runs great and I have sound mind knowing I have warranty backing and just a phone call away from this helpful crew if and when needed.

These guys are the real deal. Went to another place first that tried to quote me almost $900 to…read morejust drop the transmission and look at it, they planed on charging even more to fix the "first gear" issue. Took it here instead and within the same business day they had diagnosed and fixed my issue (just low transmission fluid) for about $500 bucks cheaper. Circle d is super transparent, respectful, and knowledgeable about everything. ANY transmission issues, go here. You won't regret it. Probably one of the only transmission spots in Houston that won't screw you over.

Brought my Toyota Tundra truck into this shop and they told me all I needed done was a valve body…read morereplacement. I told the shop the truck is older and if it needed both a valve body and transmission I wouldn't want to do the repairs I'd just get rid of it because of the cost for both being as much as the truck was worth. He said the transmission was fine because there was no metal in the pan so I just had them repair the valve body. A month later my truck wouldn't go in reverse or would but slowly and would barely move. I brought it back up there and now they tell me I now need a whole new transmission. I then call the owner Mike after speaking to Brandon about all that was said prior. He tells me he's going to figure it out and call me back. I never get a call back. I just get a text stating my truck is ready to be picked up and no charge. I am now thankful for his service thinking it's repaired and ready to go. Fast forward to my wife picking it up and now the trucks clutch is getting stuck when it tries to shift. My wife asks them if we should get rid of the truck and they say yes. After hearing this from my wife I tried calling Mike to get some clarification on what was meant when he told my wife to get rid of it. At this point he wouldn't answer my phone calls or return my calls. I can't tell if this guy isn't honest or if they just don't have any clue what they are doing. Either way not returning phone calls is unprofessional and shady so that tells me something was definitely up. After speaking to another transmission shop I find out on Toyota trucks having not metal in the pan isn't indicative of not needing a new transmission. So the truck probably needed both from the start. I now have oil leaking from the truck after the so called repair they made and the clutch is sticking with what seems like even more issues. Conclusion, I wouldn't recommend taking your vehicle to this shop. They are either dishonest or have no clue what they are doing.

Just had my 2003 Chevy Suburban transmission rebuilt by Mike and his crew at Carter's…read moreTransmissions, shifting and running like new. This is the second time I've had them rebuild it and got 247,000 miles out of the first rebuild. Very reasonably priced with quick turnaround. Mike has been rebuilding tranny's for quite some time and knows what he is doing. He also noticed a slight misfire with my engine, suggested a new set of spark plug wires as I recently replaced spark plugs and that took care of the issue. Very satisfied customer and will be back for service.

The owner is and associates are very knowable, dependable, honest. They have been in business over…read more20 years and seems like they fix everything. I trust them to do my car right the first time. They even answer questions and don't rush with you. I will be telling friends, and family. Finally a honest Mechanic shop.

It occurred to the owner and I today I have trusted and gone to T & G Imports for so long there was…read moreno Yelp or social media. ( Some 30 years or soooo :).... That says ALOT about the best car mechanics out there!!!! And even better People!!! Thank You for all you do!!!! CheriH

Excellent work. Able was very transparent and had backed everything thing he has said.read more

From start to finish, this transmission shop was outstanding. The technicians were extremely…read moreknowledgeable and transparent about the diagnosis and repair process.

Still no car after 3+ months. I paid before they even started work, got changing stories the entire…read moretime, and my vehicle still has not been returned in proper working condition. They have said parts were delayed, then said the transmission was built, then said there were harness, valve body, and programming issues. I was even told to come get my car when it was not drivable. I also have serious concerns about false statements regarding what I supposedly agreed to. Calls go unanswered, updates are vague, and documentation is lacking. Do not bring your car here.

The old white man at the desk is a racist. Soon as I walked In he looked at me and seen that I was…read moreblack and said we don't do payment plans before I could tell him my problem. They lied about my diagnosis took my car to a different company and they told me I was flat out lied to me

If I could leave NEGATIVE stars, I would. The "owner" Dave (David) has unbelievably repulsive…read morecustomer service skills -- or the lack thereof. Truly rude and unprofessional. I will never bring any business back here and have told everyone I know the same! The staff was fine -- but the owner made this location a joke. Complete disregard for any kind of manners or decency. Absolute disgrace.

Transmission went back out for the fourth time no answer. I called the shop no answer. I advised no…read moreone use this guy is no good no stress no good this morning. My truck is my vans and Navasota paid $400 to have it moved back to my house.

I had my 1999 Chevy Van there 4 times and he refuses to fix it . I have called him numerous times…read moreand no response . I will be taking him to court if it isn't resolved this week