THIS IS NOT A REAL VERIZON STORE…read more I bought two iPhone 6's for my wife and I about 2 months ago. These are the bullet points of my experience. *The salesman wrote all offers and deals on 1"X1.5" sticky notes while he was explaining the Edge plan to me. Because they had no actual paperwork for it. *Had me sign on an iPad so I couldn't read anything *Never actually got any paperwork for anything. Not even a receipt. *Told me that my bill would be $150 per month for both phones. My bill is $215 after the first month. *I just returned from talking to them about it and the woman I was talking to had the absolute worst attitude. Talked to me like I was an idiot for asking why the salesman left out almost $70 in charges when I signed. *Never got a straight answer because she just kept repeating the same thing over and over in that same aggressive, condescending tone. I had to leave in disgust and frustration because of this abysmal lack of customer service. Do yourself a favor and go to a REAL retailer for the phone you are looking for.

This is just an update to my previous review. I contacted the corporate contact as Kacy R. asked…read moreand I have heard no response to this date. This company has demonstrated that they completely do not care about their customers and make promises they intend not to keep. Avoid this store and company!

Best customer service I have ever dealt with for a home ISP. I always get within 10 Mbps of my full…read moreGigabit service and the last time I called support they helped me in less than 5 minutes and despite getting highly technical, the person on the phone knew exactly what I was talking about when I said CGNAT. Thank you for letting me say no to Spectrum.

Terribly unprofessional install crew. Every time they are in the neighborhood, which has only been…read morea year, they're a problem.

Excellent experience. Maria was great. Way better than horseheads store had everything in stock…read morevery knowledgeable

From the owner: AT&T, serving over 81 million wireless customersread more