I had phoned and spoke to Brock at the parts department I had placed an order for a key fob and was…read moregoing to come in and pick it up. I'm coming from Mill Creek so a good 1:30hr drive at 430p. He called shortly before I was leaving saying Skylar would be there and the part was ready. I literally arrived 5min before closing got my FOB and was on my way! Thanks gentleman!

Very disappointed with our experience at Anacortes Ford…read more My daughter put down a $1,000 non-refundable deposit on a Bronco. We understood when the deposit was made that it was considered non-refundable. However, the vehicle ended up being delayed, and because of the delay, she ultimately had to make a different decision and purchased a vehicle elsewhere. We reached out to Anacortes Ford hoping they would take the circumstances into consideration and refund the deposit, especially since the timeline for the vehicle had changed. Unfortunately, they chose to keep the entire $1,000. I understand having a deposit policy, but I also believe there are situations where a dealership can choose to work with a customer--especially when the vehicle isn't available within the timeframe originally expected. $1,000 is a significant amount of money, particularly for a young person making a major purchase. They may technically be within their policy, but the way this was handled left us extremely disappointed. Customer service and goodwill matter, and unfortunately this experience has made us hesitant to do business with Anacortes Ford in the future

Our old Ford Ranger suddenly lost its AC. Premier had good ratings and is open 7 days a week! The…read moreowner saw the car on Saturday, demonstrated the cause to me in a few minutes, ordered the part and installed it today, Sunday! That is hard to beat. He seems very honest and explains everything. I asked him about any other issues with our 26 year old truck. He pointed out some problems that should be addressed but none were immediate necessities. I plan to go back and have the work done there. Highly recommend.

My husband was on a road trip in his Chevy Volt and had a problem where his car engine failed to…read morestart. He would not have been able to get home on battery alone. He found Premier Auto in Mt Vernon and they were open early on a Saturday morning. Azeem, the owner, was there and was able to diagnose his car and get him back on the road.

My husband took the car here for an oil change. He was really impressed with how efficient, nice,…read moreand reasonably priced they were. My husband (who normally doesn't say much about some common things as oil changes) came home and made a point of telling me how impressed he was with this place. So I thought it worth mentioning and giving them a shout-out!

Very courteous and did the oil change and various checks carefully and quickly! I need to add more…read morebefore you'll post, so I recommend the Carr Shop!

Tim at TLC Automotive is highly recommended for auto repairs. My drivers side window would not…read moreoperate up or down. Tim replaced all the operating parts and it works better than it has since I bought the car years ago. He stayed with it until the job was beyond called for at no additional cost.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

My BMW needed new rear brakes and I brought it to Jeff for replacement. I picked it up this morning…read moreand was pleasantly surprised that the bill was half of what I was expecting! After inspection, there were fewer parts needed! Excellent!

After realizing we had a screw in our rental car's tire on Mt. Erie, we ended up coming straight…read morehere as this was the closest auto body shop. We just asked if we could switch the tire ourselves in their lot in case of any issues, but Jeff and Taylor so graciously offered to switch out the flat themselves (for free) to eliminate any further risks and incidents that could come from us switching out the tire ourselves. We are truly impressed and grateful for their quick and friendly service and wouldn't hesitate to recommend them for any auto needs! Their two cute pups roaming around the property during the tire change were also a big plus!

We had a great experience with Affordable Automotive. They were communicative, fast, and in fact…read moreaffordable. They did great work and were very honest about what needed done now, what could wait, and what to keep our eyes on. Very excited to have a local and trustworthy mechanic.

I was misled by this outfit. They tried to sell me an expensive repair that turned out not to be…read morenecessary. Go somewhere else!

I almost hate to share Zap lube with anybody because it's such an outstanding business…read more They've been taking care of my vehicles for years. I know they're honest and trustworthy and it just feels good knowing I have a relationship I can count on.

I visited Zap Pro Lube to have my 2019 Honda CRV have its 30,000 mile service performed instead of…read moretaking it out of town to the Honda Service Center. I am a local resident and come to Zap for oil changes and such. Travis had a service man check all the fluids and their condition. His recommendation: All fluids are clear and I have light use of vehicle. No need to spend my money on this service. Travis said if I were his family he would tell them the same thing. How do I express my gratitude for saving me $$$ and giving me peace of mind? THANK YOU!!!

Turns out that the vehicle I brought in (Ford 2006 E250) has a history of brake problems, which I…read morewasn't aware of, and only remanufactured parts are available. Anacortes Automotive gave me a 3 year warranty on their work and honored that by reworking and replacing the master and booster after the first repair job developed a drag. They ordered reman parts 3 times until it worked correctly. I am very impressed with their customer service staff and commitment to getting my brake system to work, despite the vehicle's reputation. They are now my go to for automotive repair!

We're new to Anacortes and recently brought our Land Cruiser to Anacortes Automotive…read more The A/C was low on refrigerant, so the team vacuum-tested the system, found no significant leaks, replaced the service valves, added UV dye, and recharged it. They also cleaned old oil residue from the engine, added leak dye, and confirmed there wasn't an active leak. While it was in the shop, they serviced the overdue transfer case and front differential fluids. What stood out was their honesty. They could have recommended more extensive repairs, but instead they fixed what needed attention and explained everything clearly. Sean was a pleasure to work with, and the entire team was professional and transparent. We've found our automotive shop in Anacortes!