Horrible experience. He definitely did not have an experienced crew. Mostly teenagers that had no…read moreclue what they were doing. They were smoking in the truck all around our items. I asked him politely to not smoke around our things, and he got angry I would ask such a question. He was always very angry anytime I'd ask him anything. While unpacking I had a lot of broken items. I could say more, but I'll keep it at that. I don't recommend this company.

They dropped my dresser, damaged my lamp that was one of a kind, his abstract and angry outbursts…read morewere so unpredictable and so unsettling that I had to call the sheriff's dept. and then instead of paying for his damages, whether they were accidents or not, he took off in the dark without bringing the contract to me to sign. He even disclosed my personal information regarding where I was moving to the neighbors. Not knowing if there was a reason or not of why I didn't tell them myself. And there was definitely a reason. He showed up with a 17 year old young man and an 18 year old young lady who obviously didn't have much if any experience at all in being a professional mover.

They were on time, worked hard the entire time without complaint, did an exceptional job moving all…read moreof my items and the only company to do so without breaking anything or hitting anything off the walls, would recommend them to anyone for thorough and professional service

Rudest person I've ever met. I had already found someone else when he responded. And he started…read morepreaching about how people want something for free and would rather use a Crack head. I was like what the heck this is a business man. Good.luck with that.

Love these guys‼ Friendly, efficient and always available to…read morehelp Reasonable and on time Felt that they were a great value Did exactly as we asked Went above and beyond

We hired Muscle Movers for a local in-town move. The move itself was fine. The crew handled the job…read moreaccurately. They got everything from point A to point B without major problems. I paid by Zelle through our bank and received confirmation texts from the bank that the transfer had been sent. Within three minutes of completing the transaction I received a phone call from someone at the moving company. From the first moment the tone was aggressive and accusatory. He insisted the payment had not come through and said I would need to provide a debit card instead. I explained that the money had already left our account and sent the bank confirmation texts, including the initial authorization prompt. He then told me that the bank does not send texts. He continued in the same manner. I provided a reference number. He still continued. Only after I sent a screenshot from the bank app showing the funds had been withdrawn and the payment was processing did he calm down. I understand a small business needs to confirm that payment has cleared. The immediate assumption of bad faith and the persistently rude manner, even after multiple forms of proof were provided, were unnecessary and unprofessional. The moving work was acceptable. The handling of this follow-up call was not.

The best moving experience that I have ever had, hands down! Bobby and Jordan made a stressful move…read moreso much smoother. They were quick to respond and worked very hard (and efficiently). The price was more than reasonable. Such nice guys with great attention to detail. I would highly recommend them to anyone.

This company is wonderful! Bobby has the greatest demeanor - just laid-back enough to be calming,…read morebut he still makes you feel like your job matters, which really helps during stressful move situations. And, when it's time to move, he and his crew move! They helped quickly, efficiently, and carefully. As others have noted, the price was super reasonable. I love that I got to "support local" with their company, too! Can't recommend them highly enough - excellent quality and value. Thanks Bobby and team!

If I could give 100 stars I would 5 just isn't enough!! I recently located long distance and…read morebecause I had a horrible experience trying to save money with another moving company. I really tried this time to do my research on a reputable moving company, but at a low cost. I called 865 Movers and spoke to the manager Yev.From the moment I initiated contact with him, he demonstrated exceptional patience and a willingness to assist me. Notably, he was instrumental in locating a storage unit in proximity to my apartment, which significantly reduced my expenses. I was receiving confirmation from Yev Regularly which kept me at ease. The movers arrive promptly and were the most The movers showed up right on time and were incredibly polite and professional--the best I've ever had the pleasure of working with! . I had 15 minutes to spare on my four our move and they even went back from storage to my apartment to help put some more things together for me. To be honest I don't think any moving company would have done this. If you are seeking reliable, punctual services at reasonable prices and peace of mind call 865 Movers and speak with Yev!!! I am so grateful and will absolutely use them again once my lease is over in six months to move to my new home

Best movers in town. You will get the best value for money. They also took care of a lot of things…read morethat was not quoted for.

The guys were likable, but not careful with my heirloom furniture. They ended up with lots of…read morescars and scratches that were not there before the move. I know the furniture was heavy and not easy to transport upstairs, but I saw them make simple, careless mistakes like lay a mirror, with sharp metal brackets on the back, bracket side down on an end table. The end table had a few scratches already, but nothing like what they ended up with after the move. It would of been a lot easier for them if the had taken the drawers out, and been supplied with the right equipment from the company. When I booked the move, the guy on the phone was not upfront with all the extra fees and charges. So, that was a bit of a surprise. Then, after I had paid for the agreed amount of work, the driver slipped in an extra $180.xx charge. I was refunded that charge and the guy was reprimanded. Just be sure to check. He was also the same guy who drove over my rock wall, knocking it down, after I specifically warned him not to.

They sent 3-20 something's that threw trash ALL OVER my home wrapping furniture. Overcharged…read morebecause they took WAY TOO LONG to load the truck. Then held our houseful of furniture for RANSOM!!!!, to move it 2 miles into a storage unit. Then they didn't even pack the unit from the back forward. They left a huge hole behind the furniture. Just blank space. Pay or what? I went and had a meeting with the manager and point blank asked him if this is how he would treat his mother? No answer. Sorry fo

Salvador and his team were terrific! I scheduled them to move several rooms at my parents' house…read morefrom upstairs to downstairs. They were incredibly hard working, kind, and patient. They showed up on time and were very easy to schedule with. I would definitely work with them again.

Hard working. Packed up an entire house as well as a 40x40 shop in 2 days. Loaded everything on 2…read moretrucks and delivered the next day. My only complaint is that some heavy items were stacked on top of lighter weight items, especially when unpacked. I know it was a lot of stuff and the crew was tired, but I had some damaged items that were simply due to being stacked wherever they could find room in order to get the job done. I would use this company again however due to their promptness, hard work and overall value.

For the second time in 2-1/2 years, we called on Big Orange Moving to handle all our household…read morebelongings. This time we had them load out of our longterm storage in Knoxville and into our newly completed home in Bean Station, TN. It was a long day with two trucks and four guys required for the move. Approximately 8-1/2 hours following the truck arrivals at Central Karns Storage, they pulled out of our driveway empty and exhausted. Dalton, Terrell, Liston and Gage did an excellent and careful job of loading and unloading everything for our 3 bedroom house. They took direction for placement of the stuff with a smile and were very courteous throughout the day. Thank you! And, if we should ever find ourselves in need again, Big Orange Moving would definitely get the call. We will not hesitate to recommend Big Orange Moving to our friends.

We hired Big Orange Moving to move our belongings from 2 pods which were delivered into a storage…read moreunit we rented. They were prompt, extremely courteous and very quick yet efficient. Our guys- Reese, AJ and David were awesome the entire time. We can't say enough about how great they were. When I first put in the request for the job, Ken responded quickly, but so did the other companies. Big Orange had great rates and explained that if we hired a 3rd mover it would reduce our costs in the long run. Ken was very respectful and I appreciate him explaining the cost savings. My husband and I highly recommend this company. We will be hiring them again once our house is built and we move these same belongings to our new home.