Good place to get an eye exam, with a pretty solid selection of glasses. The optometrist who helped…read moreme was great and helped me find a burgundy pair of glasses that I absolutely love (Bebe brand). They initially told me it would take about two weeks for my glasses to arrive, but both pairs came in sooner than expected, which was a nice surprise. Tip: Pick up your glasses on a weekday or during a less busy time to avoid waiting in line. That said, even when it was busy, the staff was thoughtful and came over to ask if we wanted to sit instead of standing. The first pickup on a weekday there was no line! Overall, a pleasant experience!

I've noticed that my glasses aren't as helpful as they used to be, so I decided it was time to…read morereturn to OptimEyes. (With the encouragement of the messages they'd left me.) I didn't realize that OptimEyes and the Henry Fort Ophthalmolgy were separate; the last time I was there, it was all the same people. They asked me which I was there for, and then the rather curt assistant said, "Well, it must be OptimEyes because we don't have anybody until 1:00." So, I walked a few feet down to the other end OF THE SAME DESK and a very nice woman checked me in. I waited for less than 5 minutes before they called me. I didn't get the name of the technician (a tall woman with short silver hair and lots of fun pins on her shirt), but she was very pleasant and fun to talk to. She did all of the pre-exam stuff and the puff of air thing. I'm probably the only person in the world who likes that! After that, I waited in a room for maybe 10-15 minutes for the intern to come in. He was really good as well. (I forgot his name.) And then, Dr. Jimenez came in, and he went over what the intern did, re-checked a couple things and sent me on my way. Everybody there (with the exception of the first person at the Welcome desk) was so nice, patient and kind. Even after trying on a dozen pair of frames and then deciding that the glasses were more than I wanted to spend, the assistant was very understanding. I will definitely continue to go there.

I find my experience with Eyes & Optics to be great! Everyone is very kind and helpful. Very…read morefriendly and professional. I am also happy with my new glasses. It is apparent that if I needed any adjustments I would be taken care of.

Great experiences for my family over the past 3 years. Both Dr Lucas Wilson and Dr Roy Wilson are…read morevery friendly and supportive. Appointments feel thorough and not rushed. Technology in the office is great. The admin team is always super sweet and friendly. Great selection of frames. Dr Lucas did great with my not-so-well-mannered 18 month old. It is cool to see how technical they can get with the pediatric vision screening at an age where they are not able to respond to commands. As a family we are very happy to support this local owned business.

Excellent experience with all individuals I worked with. Quick turn around with glasses and…read morecontacts orders.

It's new and clean place. All staff are very polite and attentive. A gentleman who helped my…read moredaughter choose eye glasses are very nice and upbeat. This is one of best place to shop eye glasses and prices are very fair. I definitely come back here and this place is our favorite store to shop.

My optometrist is better than yours! lol Thank you Dr. Saly…read moreElias! Thank you Lily! Thank you Heather! Thank you Zaid! Thank you Shannon! Thank you Lily! Yes, I said it twice! I feel taking care of your vision is on the top of the list for self-care. This practice is very thorough with their contact lenses and glasses exam. They take their time in screening for any vision problems or disease. They have a wide assortment of glasses for the entire family including sunglasses. I truly appreciate their sanitizing of glasses after a patient has tried on glasses before they put them back on the wall display. Thank you Natalie for helping me with my selections! I was able to select a couple pair this year with my annual exam. A little color and even non-color (clear pair). I chose a purple pair which is my favorite color. Why not wear a color that brings you joy? I love it! I also was able to have my lenses changed in an old pair of glasses with my updated prescription. Bonus!

Terrible customer service, rude and unprofessional. they reference policies that are nowhere to be…read morefound or provided. They refuse to provide your PD which is part of your prescription. if you want great service switch to Henry Ford Optimeyes , Commerce location is amazing.

Amazing grace ,how sweet the sound. That saved a wretch,like me. I once was lost,but now I'm found…read more.WAS BLIND BUT NOW I SEE!!!!! Thought I was blind. My vision was a fog. Couldn't read my mail or bible. Dr. Yaldo in 20 minutes, said were done.For the first time in 40 years, I don't have to wear glasses any more.. I didn't believe. Now I do! 20/20 vision Who-ever reads this ....it really does work. Try Him. Staff is very friendly,and courteous. Shout out Susan Lucci God Bless you all! Garden City site

Average experience,doctor was friendly and kind. Front desk team attentive and helpful…read more Purchased glasses and contacts from this location twice.

Great service, no complaints. Exam, frames selection, services are all great. The staff are…read morefriendly and helpful.

Sadly I am done with Roland Optics. Very poor customer service experience today. No interest in…read moretrying to help me.... and I was the only one in the store! Attitdude by both employees was one of no interest in helping me. Bad vibes all around! I cannot recommend roalnd Optics anymore.

As another reviewer stated "buyer beware". Terrible experience, not a nice business. In my opinion,…read morethey do not care about the client all they care about is making a profit $$$ and ripping off people with inferior products & unfair business practices. I could not adjust to their progressive eyeglasses, wanted a refund but they would not give me one. Long story short I feel ripped off & treated unfairly. I will not ever go there again.

Dr Sygiel is one of the best along with Michelle that takes care of the eyeglasses.my wife & I have…read morebeen going to him for many years.

Dr. Hart was an excellent doctor. However, I am having a hard time getting my $150 reimbursement…read morefor my glasses, it is still an ongoing process. It seems like Anew does not know the process on how to get my $150 reimbursement. I am currently working with Hap senior plus on my reimbursement of $150.

The website shows they are open on Thursdays but when you get to the front door there is a sign…read moresaying closed on Thursdays. Went back Friday morning at 10:10a and the store was not open. Should have opened at 10a. No one answers when you call the number and indicates that mailbox is not accepting messages. Will never waste my time with this place if this is how they run a business!

BEWARE OF 4% PROCESSING FEE! I went in to get some…read morereplacement watch bands. Everything started out fine and the owner showed me a selection that were similar to the ones I needed replaced. He replaced them, as well as the batteries. When it came time to pay, he told me the amount and gave me a hand written invoice showing that same amount. I gave him my credit card, he gave me another receipt from the transaction, and I left. When I got in the car, I noticed that the amount on the receipt was about $4 more than what he told me, so I went back in to find out what happened. He proceeded to flip around a sign that said there is now a 4% processing fee due to inflation and said "Oops I forgot to turn the sign around." I generally like to support small businesses, but this guy is a liar, not to mention his store reeks of cigarette smoke. I will never return to this store again.

I had an excellent experience at BVC and recommend it highly. Dr. Seros and her team provided a…read morevery thorough eye exam using state of the art equipment. I was equally impressed with the retail side of the house. Joy was a pleasure to work with and I was fitted properly and trusted her opinions on the frames. I never felt pressured to buy more expensive frames and was impressed with Joy's knowledge and experience. Overall, a five star experience.

I had been a long time customer until recently. The 1 star reviews are spot on. The place is both…read morea money grab and unethical. Go elsewhere. I went in for an exam to get new glasses. The dr said I had "a mite infestation" under my lids (no symptoms). She quickly wrote a script for a $2000 eye drop that a special pharmacy filled and handled my insurance. I read the label and there are serious side effects. Doctors get a bonus for writing that script. I had two second opinions done within days and "no mites"; just allergy inflammation. The Dr insisted I see Dr. Poma to "finish" the eyeglass exam. The Dr didn't mention it was a vision therapy consultation for an extra $200. I have excellent insurance and it appears they were going to cash in it. -- I had to call four times to get my eyeglass script after I refused the vision therapy appt. - Additionally, The front desk help, Amanda and Rose are both unprofessional, pushy, and rude.