Dr Wu is the best Orthodontist here in Elk Grove…read more I have had 3 kids get braces here. And they do not dread going there. As an adult Dr Wu has helped me as well. Coordinating with my oral surgeon and helping me with a favorable outcome.

I was referred to Dr. Wu by my son's pediatric dentist. After reading all the positive reviews, I…read moredecided to bring my son here. We've been patients for a little over a year now, and unfortunately we've had to come in multiple times for "emergency" visits because bracket fell off, wires came loose, or wires were poking my son. Most recently, my son's wire came off on a Friday night. Since we already had an appointment scheduled for Tuesday, I just had him use wax until then. At that Tuesday appointment, the dental assistance informed us that the wires were cut too short, which is why the wire came off the bracket. However, later that SAME day, my son told me the wire came off again. I called the next morning and thankfully they were able to get us in right away. As the assistant explained the situation to Dr. Wu, his immediate reaction was to blame my 9-year-old. He asked if my son had been pulling on the wire or ate something hard because, according to him, "there's no way" the wire would come off on its own without excessive force. I was honestly shocked and upset that his first instinct was to blame a child instead of considering that maybe the work done the day before was not done properly. Not to mention the day before his dental assistant said that the wire came out due to it being cut too short. So which is it?? The wire can come off when it's cut too short or it requires excessive force for the wire to come off?? I reminded Dr. Wu that we had just been there the day before for the exact same issue. I asked why his first reaction was to blame my son instead of questioning whether his staff may have made a mistake. He immediately became defensive and said his office sees "many, many patients" and they never have issues. I explained that this was not the first time we've had problems with my son's braces and that we've already had to come back several times due to brackets or wires coming loose. What bothered me most was that even after I questioned him, he still blamed my son again and confidently said yes when I asked, "So you're blaming my son for this?" It wasn't until I continued questioning him and pointing out the repeated issues that he gave what felt like a very half-hearted apology. He said he would "look into his protocols" and that he's not "above admitting" when his staff makes mistakes. Dr. Wu ended up fixing my son's braces himself that day, and I immediately noticed he spent much more time and care working on them than the assistant did the previous day. At the end of the visit, I asked if moving forward Dr. Wu could personally work on my son instead of the assistants. His response was simply, "It doesn't work that way." No explanation, no reassurance, nothing. Overall, I found Dr. Wu to be rude, dismissive, condescending, and unprofessional in the way he handled this situation. As a parent, it was upsetting to see a grown professional immediately blame a child instead of taking accountability or at least approaching the situation with more care and professionalism. My son may need braces again in high school once all his adult teeth come in, but we will not be returning here.

I really enjoyed my experience at Samra. The ladies there were very accommodating, friendly and…read moreanswered all my questions. I highly recommend to everyone

Worst experience ever, I would not recommend this Orthodontist office to anyone. Very…read moreunprofessional and money hungry. The office did not do a good job on my son's braces and when I went to the office to get assistance, Samra wants to charge me more money to put him back in braces even though I already paid over $4k for the initial braces, then there is the endless customer blaming. No accountability at all from Samra Orthodontics..... ZERO. If you want to be ripped off and receive crappy service then this office is for you. If I could give 0 stars I would. Never agian!!!

Thank You Megan for making it another good day here in Elk Grove…read more I just left the office for my daughter routine brace work and as always ,she done a very fine job . Her technique is very good, the precision of the cut of the wire so it won't poke you in the mouth , the smoothness of putting it on . On top of that she is very caring ,one person at a time and answer all your concern. She also helped my daughter brush her teeth to show her the mistakes. Her personally is exceptional, will fit any environment actually, not like some grumpy people ,just to be there to make their paycheck. After seeing her smile , you might realize that anxiety and depression is just a thought. I'm also very happy with how my daughter's braces is coming along, and Dr.Oshetski is very good with the kids. He got a great team working for him, like Marceline working in front desk who is very courteous on the phone .if you still looking for a good office , you can't go wrong with Dr.Oshetski, which I plan for my son when he is ready for his braces. Thank you

I had such a great experience with Oshetski Orthodontics! I had a negative experience with an…read moreorthodontist in the past, so I put off getting orthodontic work done for a while. My experience here was completely different. Everyone, from Marcelline at the front desk to Dr. Oshetski and the entire orthodontic team, was so kind, welcoming, and helpful. I did Invisalign for about a year and a half and am so happy with my results! I always felt like my concerns and priorities were heard, and that the quality of my treatment was truly important to the team. I highly recommend Oshetski Orthodontics!

I have been with NEW SMILE for about 9 months and they have been so accommodating. Staff are very…read morefriendly & knowledgeable, they inform me well so I never feel lost with my visits. I am satisfied with the progress I've had so far since transferring here, with this care they have given me more confidence with my smile. I am very excited for the final results. I definitely recommend them

This dental clinic is terrible. Last time, my son and daughter had braces, and when they finished,…read moretheir teeth were crooked and not aligned. When we went to ask, the doctor said it was due to the jaw. I proved it wasn't the jaw, so the doctor switched to saying it was the teeth. I showed him that before the braces, my children's teeth weren't like that, but the doctor blamed it on the fact that they had suggested extracting teeth earlier. I told him that he had said he would see if it was impossible to do it, and if not, he wouldn't. That's the dentist's job; he knows what should and shouldn't be done. He's still ignoring it and hasn't made any adjustments. After the braces, their teeth look worse than before. The worst part is that I had both of them treated at the same time.

I had done some reviews prior to setting up an appointment for my son who wanted to get braces. He…read morehas since had a few appointments and this place has the best customer service for an orthodontist. I can't wait to see how his teeth come out but they are able to accommodate quickly if needed and are very warm and pleasant people. They get so much business and they have figured out how to keep people in and out without sacrificing their service. I was also super shocked with the out of pocket cost being so affordable! Had we known we probably would have come sooner! I'd recommend them and can't speak highly enough of them.

I was referred by my dentist to American Canyon Orthodontics for my invisalign service and my…read moreexperience has been exceptional. Friendly and knowledgeable staff, that is always very accommodating. I highly recommend and my teeth are straightening perfectly.

Took my first son here abs had the BEST experience. Returned today with my other son and daughter…read more Such a great knowledgeable Dr. and staff. They also had fresh snow cones on the way out. Love the family vibe

The best orthodontist. Dr. Trosien is amazing Doctor. He is very intelligent and his skills of…read moreorthodontic care is phenomenal. I love going to his office. He has great staff members working to support him. As far as I am a patient for last few years. Dr. Trosien's office always has great events for kids. For example, snow ice for summer, Halloween Christmas and Easter for egg hunting. Dr. Trosien always makes patients so happy. I got a dozens of roses when I finish my ugly braces. I can't thank him and his staff enough. I used to live in Tracy and I travel from TX to get treatment by him. Dr. Trosien is amazing doctor.

Had braces with Dr. Runquist 20 years ago and after 20 years, my retainers finally broke. On a whim…read moreI decided to call and it so happened that I caught him just before he was to retire. It was wonderful to see him again and to see that his kind demeanor had not changed.

I lost my retainer on the flight and found Dr. Runquist thru my daughter's recommendation and he is…read moreso quick and details in offering immediate solution and also explain and discuss options for long term solutions. I would definitely recommend anyone who desire to have straight beautiful teeth to come consult with Dr. Runquist first. Btw, the braces box color selections were amazing. This dental office has true taste to quality.