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    Hilder Ronald R DDS

    3.7 (3 reviews)

    Services - Hilder Ronald R DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    8 years ago

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    11 years ago

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    10 years ago

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    Galt Dental Care

    Galt Dental Care

    2.8(5 reviews)
    0.5 mi

    I can not express my gratitude for this dental office enough. I had a failed root canal (that was…read moredone at another dental office) which abcessed and infected my jawbone. I was in unbearable pain and they were simply nothing short of amazing. The dental assistants are pleasent and have real conversations with you as they actually care and the two dentists here are brilliant at what they do. They kept me out if pain as much as possible and fixed the mistake of another dentist. Furthermore, I do not have dental insurance and they were fabulous in regards to accepting cash payments and not making me feel like a second class patient. I think this is a gem of a dentists office!

    I went 3 times. The first was a cleaning and it was fine. The hygienist was 25 minutes late, but I…read morethought, hey, could be a fluke. I didn't find the staff exceptionally warm, but they certainly weren't rude. The second time, the dentist was going to fill a cavity. He was 35 minutes late getting me back, then after another 30 minutes and 3 shots of Novocaine he said he'd have to reschedule me because it was taking too long to get me numb. mmmkay. Third appointment I waited 30 minutes after the start time before asking the receptionist to check when they would be out. She came back a minute later and said "I couldn't get an answer, they're both so busy." In reply I said, "that's ok, I'll..." at which point she cut me off to answer the phone. You know who else is busy? 95% of your clients. So I walked out and am in the process of searching for a new dentist to fill the partially drilled-out hole the dentist left in my mouth the second visit. I deserve to be treated with some base level of respect and unfortunately they were not able or willing to do that. I have to note, there is a certain charm to doctors who just care so much about helping every patient that they will spend as much time as it takes to get everything resolved in one visit, so I could almost understand being late to every appointment if that were true. But the fact he came late to an appointment and then kicked me out before performing services and after I wasted my afternoon because, in his words "I've already spent too much time" shows me that is not the case.

    Roach Jason M

    Roach Jason M

    3.7(3 reviews)
    1.0 mi

    Wow !!!!! I've been going to this dentist for 3 years and I've never been talked to the way I just…read morewas. I usually go through Tammy when it comes to having my bills/appointments taken care of and she's really sweet. But today I got a call from Kristy and she was the most disrespectful person I ever talked to !!!!! Let me start off by her telling me I owe $175. Ok no problem what for ? Charges from my last appointment. I haven't been since December and that day I literally paid my balance I owed using cash and card. She told me they had no history of a cash payment and pressured that on me. Ok so if I handed over cash and you have no history of that what am I supposed to assume? I thought maybe someone pocketed my money and with a rude tone she said "THATS A ROUGH ACCUSATION TO ASSUME !!!!" What am I supposed to think ?!?! Then she finds the cash transaction and tells me rudely, "Well it doesn't matter because you still owe $75." Then tells me more information about my account with a stank attitude that I confirmed was incorrect. And when I asked her again how much I owe and what for she changed up her story and said I've accrued $175 over time. How do you accrue a balance if you haven't been there in 4 months and paid it the last time you were there ?!? Her attitude was so awful to the point where your going to lose our business. Whoever hired Kristy obviously had no sense of a good customer service professional.

    Best office in Galt. Doctor has great attitude and is very good with children. Super neat…read moredecorations and very unique.

    Hilder Ronald R DDS - generaldentistry - Updated May 2026

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