After experiencing unbelievable pain for over a month, I was sent from my dentist to a root canal specialist--only to find out that I actually needed an oral surgeon. Third time's a charm because that's when I met Dr. Teng! From the moment I walked in, he was welcoming, funny, and instantly put me at ease. His skill and confidence in his craft are unmatched--the procedure was over so quickly there wasn't even time to get anxious or overthink anything. I'm beyond grateful for his care and highly recommend Dr. Teng to anyone in need of an oral surgeon. read more

T No frills, clean and efficient space. They get the job done. Xxxxxxxxcccxxxxxcc xxxxxx. Cccccc. Ccxxxxxx read more

One star is too much for this place that they call a dentist office!! This place is so filthy dirty, the service was even worse!! The girl that did the trays was great. Went for a cleaning and trays, it was the worst experience ever! Trust me one star is even too high of a rating!!! Never ever again!! read more

If I could leave less than one star that's what I would do. It's like this office is a meat market in this dentist is a butcher. After being recommended for crowns it was indecided to just pull the teeth. Of the three, only one tooth was successfully pulled.. The other two half of the teeth are still lodged in my jaw. I went the weekend dealing with just pain when I went on Monday they told me I would have to wait a month before the doctor would see me again.. so my mouth can't heal for at least a month because this idiot left bold fragments of teeth in my jaw Don't go to this place. How can a dentist send you home it is miserable and in pain . That's all this dentist does is just pull teeth that's all he can't even do that. read more

The Spanish speaking woman in the front desk needs to be talked to. She is extremely rude, miserable & doesn't try to help. My mom went in because she was told her insurance had authorized her crowns. It's turns out it was an error, it hadn't been authorized & they wanted her to pay over 1k for that visit. She could've have simply explained THEIR ERROR & rescheduled her. My mom said why I have insurance, & that lady said "I'm telling you you don't have any" my mom hasn't received her insurance cards for some reason, but the last time she was there they were able to look her up in the system. She refused to do that this day. My mom doesn't plan to come back here. I don't know what is going on with this person, but she shouldn't be allowed to talk to others this way. MISERABLE ASS PERSON. read more

One of the best experiences I've had at a dental place. The lady in the front office named Victoria is one of the best workers ever. She so polite and helpful thanks again for the good work doc and thank you ladies for all the help. read more

Should not have a license. Over-billing the state for excess proceedures like being "new" every time you visit and delaying filings so they get more expensive. I'm going to need multiple root canals because of him. read more

I am a new patient at Galt Dental Group. It had been a long time since I'd seen a dentist and I was a bit nervous. The wait for an open appointment was expected to be a few months. However, I got a call in a few days for an opening I couldn't make, then a bit later for an opening I could make. So great to get in. They took full mouth xrays, and suggested a deep cleaning. I expected it to involve cutting gums and lots of pain but was pleased that it was about getting plaque out from under my gums, which now lie down so nicely against my roots, and basically didn't hurt at all. My teeth have had LOTS of work and I'm 77 years old. I'm very pleased. read more

Made and appointment waited a month 8:30 am. Got there 8:15 door lock said opens 9:00 am. It's was pouring went in coffee shop .... 9:45 go there doors open . Receptionist saids I'm late missed!!! I said I came here at 8:15 door was locked ... she said oh was that you? You can wait! I said I'll make another appointment. Wait 3 weeks and before I'm ready to leave she calls and saids to make another appointment! I was trying to find a dentist taking new patients. Don't go here unless you know the game . Can't really give a star never got in ... Glad I wasn't in pain . Don't waste your time or money in this place. Before you go here make sure you have a back up appointment like I did this time . read more

I had a horrible experience here, and the way they worked makes it seems like they only care about how much they can ignore in order to get the max amount of money from Medi-cal. I had to call Medi-cal and ask to get x-rays and a cleaning taken properly somewhere else. X-rays in my visit were not done correctly and I asked about my every 6 months cleaning and was told I didn't need it. A few months later I managed to get on my dad's Insurance where I was told I had multiple cavities and decided to fix one and observe the rest. This was a couple years ago but it still haunts me now. read more

If I could give 0 stars that is what I would give. The office staff is amazing. The ladies are wonderful however the current Dentist is a fraud. My tooth was painful and foul the Dentist said it's fine you have bad breath. The following week my whole tooth fell out . My roommate came here the Dentist said he had 9 cavities he went for a second opinion and doesn't have any the Dentist is making up charges and doing unnecessary procedures on patients just to get money. Greedy and Selfish read more

I'm in my 40s and have managed to never have a cavity. I've had 2 sealants in my lifetime, and that's it. I switched here bc it was local and in my network. Seems the crap they've pulled on me has been going on for years after reading some of these reviews. I had to wait 9 months for my initial appt and the cleaning consisted of a polishing. No floss, no fluoride, no tarter scraping. My follow up appt rolls around, and I am canceled on the same day as my appt and rescheduled a month out! Then, on the day of my appt they call and cancel me again!!! When I finally got in, guess what? They didn't clean my TEETH!! They took x-rays and claimed they were short staffed. Well, several weeks before my appt I felt pain in my tooth while flossing. I can see brown in between my tooth! I'm getting or finally got my first cavity, and this dentist tells me it's fine?! Says my gums are swollen and prescribed a rinse LOL. My gums are beyond fine. .but after waiting months and months for basic care and a shotty cleaning, I am now dealing with a cavity. On top of all this the place is filthy. I am talking thick dust on everything. These people are strait scam artists..delaying care and waiting til you have major issues in order to do expensive procedures that you would have never needed had the dentist done his job!! Over booking and stating procedures done that have not been, in the hopes of insurance paying them out. Seriously think twice if you're thinking about calling this place. It's not worth your time! read more

NOT ACCEPTABLE!!! Son had appointment at the end of March 2023 was cancelled due to being short staffed and was pushed out until June!! Made appointment for my daughter back in January, was scheduled for April. Appointment was also cancelled by dentist's office due to being short staffed. Appointment was pushed out another month. Asked to speak to "Dentist" was told he doesn't take personal calls, he just shows up to work. Crazy, patients are who help keep your job. You would think he would make the time. read more

This has to be the worst I mean the WORST dentist office that there is. They are very unprofessional here. The place looks like a dirty used towel. Every time we come they keep on making another apt for us to come back. It's like they can never get it done the first time round. When you get in the dentist so so fast that it makes it seem like he has not even done anything. The cleaning that I got was basically non existent! I just have to switch to another place. It just has to be better than this one. read more

This place is disgusting!! I have been a nurse for many years and there is no way I would let them touch me or my family's mouths. The receptionist is almost as disgusting as the office manager. I waited for an hour and a half and still no one to see me. They were asked several times how long it would be and they simply would not answer instead called everyone ahead of me. I would avoid this place with everything you got! read more

I don't know how many times I've called already, but I know I have left a voicemail before requesting for an appointment. Still to this day, I have not received a call back nor are they even answering their phone. Is their phone even active? Tried calling them again just a minute ago, still not answering and this is during business hours.... read more

First time there. They didn't tell me they close for lunch so I had to wait 20 minutes in my car. My appointment was at 2pm. I asked multiple times how long it will take with them saying they are setting up. Another 30 minutes and I left total of over an hour waiting for them. Why make an appt if you aren't going to keep it? Never going there again. Worst experience ever. read more

I don't know why they give you poor ratings, but during my visit I thought it was great. The front desk is very accommodating they help me right away to field out my paper works since I was a new patient and the dentist that checked on me is very nice and informative. They even explain to me everything I need to do about my insurance and step by step on what I need to get done first I just waited for 45 mins so minus 1 star but my experience is awesome. read more

Awful service. Called for an appointment for both of my children. The day before their appointment I received a call to reschedule one of the appointments. The day of the appointment it became clear why: they were over booked. The place was dirty and the staff was rude. When we returned for the rescheduled appointment at first we were told that we didn't have an appointment but when I protested we were told that they would fit us in. However shortly after we were called up and told that they no longer accept our insurance as of the week before. BAD CUSTOMER SERVICE! When we got home, I called insurance provider to complain and will now drive to Elk Grove to be seen. One more thing, most times they do not answer the phone and if you leave a message, don't expect a return call. read more

Steer clear from this place, i was this place for 6 years (beleive the negative reviews below they dont care about their patients), they will neglect your teeth and the teeth of family members, don't get crowns done here they don't stand by their shotty work they do, this place will try to gaslight you and make any concerns you have with the work they do as being your fault for not going to dental school if something goes wrong. I have never had a dentsit like this guy before. I started to notice a patten (that this place isn't an honest place of business) and realizing i haven't had a cavity in forever all that i seem to have done is crowns or removals, when my dental history I I had cavities. I remember one of my teeth mimicing what my tooth on the other did that I had to have a crown put on, I went in because I didn't want to lose any more teeth the dentist told me I had no cavities as they also took a full mouth x rays. Beleiveing him a little over a month later about, my tooth chips, I call in to set up an appointment upset because i came to them for help and they told me everything was fine, Instead of taking responsibility they give a dissmissive and Narcissistic response claiming my tooth could have decayed drastically since we last saw eachother, I got in so they can look at it and what do you know there I saw and empty xray of mine and they had to retake my X ray for that exact tooth, oh that doesnt look obvious , that's such dishonesty so i had to have a crown done and when I went back into have the crown put on, part of my toothchipped off more and the6 couldn't do the crown. I had to have that tooth removed as it wouldn't support a crown. Similar with my kids, the last time my kids was seen at this location I was told my oldest son had no cavities and everything looked good, but i did have a concern about my 9 year old son front baby tooth not coming out and my youngest all ready had his to front adult teeth in, something i had expressed many times before to the dentist and i was told everything was fine, however this last time my kids saw this dentist i was able to get him refered out to have it removed and he was seen a few weeks later at the child dentist by this point i had suspected that they were letting things go to create an even bigger issues later. Since the child dentist did a full mouth scan, I asked the receptionist to have him look to see if everything looks good, my hunch was correct, not only did my son have a few cavities, he also has tooth fragments in his gums from when he lost his baby teeth on his lower jaw that needed to be removed. I also wanted to comment on my concern about my sons front tooth as this is still a current issue, because this dentist didn't listen to my concerns sooner about my sons baby tooth not coming down. I have now been told that something should have been done sooner to encourage his tooth to come down and now they don't know even if braces are put on and they cut open his gums to attach a rod to it if it will encourage it to hopfully come down . There is a likely chance that it won't come down at all. read more

Extremely professional and very friendly. I scheduled an appointment, arrived 15 minutes prior to fill out paper work, and I was seen on time. Treatment planning was realistic. Excellent customer services skills by all the employees. Thank you!! read more

This review is about the dentures that I received. They slant down on the upper left, they look like they are from a novelty store. When I pointed this out the dr blamed it on my gums, said they slanted. Wtf kind of bs excuse is that? I have to live with these corny looking teeth. I will call my insurance co. to see if I have any options. Also I wanted them White, not yellowed. I waited almost four months for them and still have issues. Ohhh, one more thing...five minutes after they put the teeth in my mouth, a secretary was there with a paper to sign stating that I was satisfied. Do I sound satisfied? read more

This dentist group is poorly operated alot of the workers there gossip than checking on there patients. I was suppose to get 6 teeth pulled out & yet they didnt pull out anything, then they tell me that my one of my teeth is crossed with my bone... which was odd? Shouldn't that been seen in the xray??? Very bad. Gossip in that place is more important than work i suppose read more

The worst clinic ever. I had an appointment at 9 and had to wait 40 minutes in the chair just to get a cleaning that only takes 2 minutes max. I was one of the first people to get called in and I watched the staff's family members get treated first. Also the staff brings their kids in who run around the place touching the equipment and the gloves which are then unknowingly used by the staff. When I complained about the wait time, I was told to go somewhere else. Very unhygienic and unprofessional. read more

I was a first time patient this past week and I have nothing but wonderful things to say about this office. I had two Wisdom teeth extracted by the oral surgeon Dr. Chen who by the way was amazing. The two assistants that I dealt with were Nancy and Maria, I just love these girls. They made me feel very comfortable and were extremely gentle and professional. I definitely will be coming back for future dental work. Despite the bad reviews this office got I think it's more the patients that are the problem not the office. read more

I've read peoples horror stories about this place and have been told by friends how long they take and how bad they are but being my insurance is assigned to them I had to come here. The receptionist was nice the woman who took my xrays was nice and the other woman who helped was nice. The dentist was very nice and you could hear him being calm with younger patients who were scared. The wait was the worst part but I was in by 10 and out by 11:05 . If there were more thaN one dentist things would go by faster but what people don't realize is dentists who accept Medi-cal will take longer because they end up so with more clients . read more

If you want to get treated like crap come here. The entire staff is extremely rude and unprofessional. My biggest complaint is the hygiene, the place and equipment look dirty and falling apart and there are random kids playing near the patients, touching everything. On average you have to wait for 40 minutes with an appointment which defeats the entire purpose of them. Just save your time and dignity and avoid coming here. read more

I have been coming to Galt Dental Group for years now and really like this place. I've never had to wait more than 15 minutes to be seen. The receptionist is very helpful and is very accommodating to me when I've needed her help. Even with my insurance and with my crazy schedule she has assisted me to the best of her ability. The dentist is an honest man and does good dental work. He is also very informative which is helpful And the dental assistants are always kind, friendly, and concerned about how I'm feeling along the way. I would recommend this dentist office to friends and family. read more

I'm sorry this place is not kid friendly, the dental hygienist was doing a good job but you can tell he didn't know how to treat a 4 year old. The Dentist barley looked at her teeth and said she has no cavities. She did have one, it was in a baby tooth but still he was very short with us. I was very uncomfortable. When her teeth were being cleaned she was crying, he couldn't even finish she was gagging and even threw up. I will never take her back there. I'll pay out of pocket for a good dentist who takes the time. read more

My daughter had been coming here for several years but her dad has been taking her. This time around, I decided to scheduled her appt. and brought her in. I didn't particularly care for their policy of parents not being able to go beyond the waiting area, due to confidentially, at least that's what the sign said. This is the first dental office that restricted parents from seeing the treatment that is being administered to their minor child. As a Social Worker and with all of the news surrounding child molestation and abductions, I am not okay with this policy. When did they think that this policy was acceptable, especially with minors? If u haven't vetted the dentist or doctor, dental hygienist or anyone assisting behind the doors, how do you know you can trust them. Just because they are professionals, does not mean they are not capable to doing the worst things imaginable to children. Not to mention, how does a minor know how to consent for dental treatment? Needless to say I will be transferring my daughter to another dentist. THIS DENTAL OFFICE ALSO HAS THE SIGN DENTAL CARE ON THE BUILDING. IT LOOKS LIKE THE OFFICE GOES BY 2 NAMES. Don't be fooled. Concerned Mother! read more

I have been getting my teeth cleaned every 6 months for 25 years. Usually takes around an hour and I leave pretty sore with my goody bag of toothpaste and brushes. Not this place. They took X-rays, the dentist picked at my teeth for a few minutes, then they flossed and brushed them. That was it! Whole appt took about 15 minutes with most of it being X-rays. No goody bag. Really really poor cleaning. Didn't make me feel like I was getting anything for the money that I pay. Won't go back. read more

I had been here one time, and I've never wanna come back. They always accept new patients. I appreciate that, but they accepted me just take my money instead of responsibility for my issue. I called them to get my teeth out. They accepted me, do too many stuffs such as x-ray, cleansing (which no need to do because I'd done for 4 months). Finally, they did not get my teeth out. So disappointed. read more

If I could give less stars I would. I was having a dental emergency and I called their office 6 times in the past 4 days, with no answer. I figured "oh, they might be at lunch or really busy". I work 40hrs a week, all day long so it's hard for me to take the time to call the office, so I call when I can. Today I called their office 15 times in one hour (at 12pm- their automated message says they don't go to lunch until 1pm). Out of the 15 times I called, not once did I get an answer. There's no way they could be SO busy as to not answer the phone at all. And it's Monday, they're open. I even called their emergency line 3 times and didn't get an answer. This is ridiculous. How is someone supposed to get their emergency tended to when no one answers the phone, not even the EMERGENCY LINE. read more

They have horrible receptionist here! I called was put on hold 35 min was disconnected. Called back was put back on hold no apologies. For 20 min the receptionist asked for my name and # to call me back. They never did. I called back four days later and told the new receptionist and her response was literally. Oh ok what did you need. C'mon give these girls a script to follow since they have no common sense. read more

Service and appointments suck. They say it will be 15 minute wait and 45 minutes later we are still not in. You can only call between 10 & 1 to make an appointment. My son has needed his permanent crown since November and they said they left me a message but didn't. Hassle. Don't go here. read more

I tried calling the number and it didn't go through. It's like they're still using dial-up. I was trying to find a dentist to fill in broken tooth. I figured I show up in person and ask to set up an appointment. They wouldn't allow me in person and told I needed to call between 10am-1pm to set up an appointment. They gave me a business card and the same number that didn't work. I figured I try calling the next day between those time periods. It still didn't go through. read more

Everyone here is amazing! Very nice and friendly and very efficient. The customer service is great and the doctor is very awesome. He's personable and friendly and informative. I drive all the way from Sacramento and don't mind at all! A great dental group is hard to find and this place is all that, GREAT! read more

I was at this office two weeks ago with my children, The office looked nice and the staff were friendly. My daughter received a root canal and everything went well with her treatment. I have an appointment to take my son for a cleaning in two weeks. Overall I was happy with the care we received. read more

First went here in June 2014 for a cleaning and was informed that my wisdom teeth were past due for extraction. They handled the referral request with my plan and I was able to recently have the procedure done with them. The dentist and staff were always friendly, but especially the oral surgeon, Nam Cho, who took his time to do my difficult extraction. Thank you! read more

Worst Dentist office I have ever dealt with. I will find a new dentist before I deal with this office again.